Customer reviews of Freezedried & Co

9,7 /10

Based on 13 269 published reviews

5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

Verified Buyer

Published on 02/07/2021, 20:22

Response from Freezedried & Co Published on 04/07/2021

Thank you for this rating! The Freezedried & Co team

Jean L.

Published on 02/07/2021, 09:19

Nickel

Translated reviews

Response from Freezedried & Co Published on 05/07/2021

Thank you for your feedback! The Lyo team

Michel D.

Published on 01/07/2021, 10:43

You have a wide choice of products.

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Response from Freezedried & Co Published on 05/07/2021

Thank you for your feedback. The Lyo Team

Pierre D.

Published on 01/07/2021, 10:06

Excellent.

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Response from Freezedried & Co Published on 05/07/2021

Thanks for your comment! Have a nice day ;) The Lyo team

Guillaume B.

Published on 30/06/2021, 12:02

speed of delivery

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Response from Freezedried & Co Published on 01/07/2021

Thank you for your feedback! The Lyo team

Michel T.

Published on 30/06/2021, 10:00

As usual, great choice of products at a good price and fast delivery.

Translated reviews

Response from Freezedried & Co Published on 01/07/2021

Thank you for your confidence :) The Lyo team

Javier M.

Published on 30/06/2021, 09:44

I tasted and the freeze-dried dishes are very good.a little expensive but everything has a price .excellent for survivalists haha

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Response from Freezedried & Co Published on 01/07/2021

Thank you for your feedback. The Lyo Team

Nicolas R.

Published on 30/06/2021, 09:30

Good products and fast delivery

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Response from Freezedried & Co Published on 01/07/2021

Thank you for your feedback! The Lyo team

Alejandro F.

Published on 29/06/2021, 17:53

Trustworthy site, quality product, fast shipping.

Translated reviews

Response from Freezedried & Co Published on 30/06/2021

Thank you for your confidence :) The Lyo team

Theo P.

Published on 29/06/2021, 11:29

fast, compliant delivery

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Response from Freezedried & Co Published on 30/06/2021

Thank you for your feedback! The Lyo team

Comprador Verificado

Published on 29/06/2021, 09:01

I have not received my order

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Response from Freezedried & Co Published on 30/06/2021

Thank you for your feedback. However, the package tracking indicates a delivery on Tuesday at 12:00, just after your comment. The delivery time for Spain is 3-4 working days - the carrier has encountered a bit of a delay and delivered in 5 days, sorry. Do not hesitate to contact me if you have questions. Best regards, the Lyophilized & Co team

Verified Buyer

Published on 28/06/2021, 21:53

Response from Freezedried & Co Published on 28/06/2021

Thank you for this rating! The Freezedried & Co team

Lucas R.

Published on 28/06/2021, 21:08

Nothing it's perfect in any case it looks very good to me thank you

Translated reviews

Response from Freezedried & Co Published on 29/06/2021

Thank you for your feedback. The Lyo Team

Nadia B.

Published on 28/06/2021, 13:43

Received quickly and reused by the company for less waste. Good for you

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Response from Freezedried & Co Published on 29/06/2021

Thanks for your comment! Have a nice day ;) The Lyo team

Ethan T.

Published on 28/06/2021, 13:33

Very practical site for calculating the number of calories needed per meal. Fast delivery and very well followed. Perfect!

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Response from Freezedried & Co Published on 29/06/2021

Thank you for this comprehensive review :) The Lyo team

Nicolas T.

Published on 28/06/2021, 12:21

Perfect, product corresponds well to the definitions and photos, and product descriptions.

Translated reviews

Response from Freezedried & Co Published on 29/06/2021

Thank you for your feedback! The Lyo team

Verified Buyer

Published on 28/06/2021, 11:31

Very easy and pleasant experience. Great that all nutrition information and especially amount of salt is presented, people with food allergies and other nutritional issues appreciate this. And the selection is amazing :)

Response from Freezedried & Co Published on 28/06/2021

Thank you for your feedback following your order placed on our site :) The Freezedried & Co team

Anais D.

Published on 28/06/2021, 10:57

I put 4 stars for the simple reason that you can always improve. Otherwise very good site, order received quickly, well packaged.

Translated reviews

Response from Freezedried & Co Published on 28/06/2021

Thanks for your comment! Have a nice day ;) The Lyo team

Julie R.

Published on 28/06/2021, 09:52

I placed a large order on Monday 21 June and for 1 week I have had no news...

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Response from Freezedried & Co Published on 28/06/2021

Thank you for your feedback. The water filter is out of stock, which was indicated at the time of your order. A colleague will get back to you to find out your delivery preferences. Thank you for your understanding. The Lyo team

Jean T.

Published on 28/06/2021, 09:44

Hello The wait for my colissimo seemed too long. I was supposed to wait 24 hours and we waited 48 hours before receiving it.

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Response from Freezedried & Co Published on 28/06/2021

Thank you for your feedback. As indicated on the site, our preparation time is 48 hours (if all products are in stock) and delivery with Chronopost from our warehouse to your home takes a further 24 hours. For an order placed on the 21st and received on the 23rd, we're right on schedule. Next time, don't hesitate to contact us by telephone to let us know your delivery times so that we can make the necessary arrangements. Have a nice trip. The Lyo team

Charlotte T.

Published on 28/06/2021, 09:28

Wide choice at a contained price, and top service. Very good communication and fast shipping. Would recommend.

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Response from Freezedried & Co Published on 28/06/2021

Thank you for your confidence in our products :) The Lyo team

Jean B.

Published on 28/06/2021, 05:45

Very fast delivery

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Response from Freezedried & Co Published on 28/06/2021

Thank you for your comment! Have a nice day ;) The Lyo team

Camille R.

Published on 27/06/2021, 15:13

Order arrived very quickly. The contents were in perfect condition. Thank you Guillaume for taking such good care of our order. We're ready for our bivouac!

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Response from Freezedried & Co Published on 28/06/2021

The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your confidence and enjoy your bivouac! The Lyo Team

Antoine T.

Published on 27/06/2021, 06:44

Easy site navigation, simple ordering and fast delivery.

Translated reviews

Response from Freezedried & Co Published on 28/06/2021

Thank you for your feedback. The Lyo Team