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L
Rating: 5 out of 5
Very fast delivery, top quality products at competitive prices. Thanks to the whole team.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
Summary of reviews
The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
A
Rating: 5 out of 5
Fast and accurate shipping
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C
Rating: 5 out of 5
Perfect!
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Y
Rating: 5 out of 5
Fast, and exactly as ordered
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T
Rating: 5 out of 5
Fast delivery, impeccable packaging
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N
Rating: 5 out of 5
Very good, nothing to complain about. Fast delivery with reused cardboard! well done!
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Y
Rating: 5 out of 5
I like this product, it tastes great and is practical. For me, who has eye problems, bilberry is well recommended.
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H
Rating: 5 out of 5
Affordable price, large selection and very fast shipping! I recommend
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C
Rating: 4 out of 5
Good service, but some descriptions should be improved, as they are not translated into Spanish.
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Response from Freezedried & Co
Thank you for your comment, we are working on the translations for our website. It is a very long work but we want to update the site very quickly. Thank you for your understanding and if you have any questions please do not hesitate to contact us. Best regards, the Liofilizado team
J
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
Fast delivery, never disappointed, ideal products for trekking.
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C
Rating: 1 out of 5
Two of the products purchased have a shelf life of less than 20 days. And another of the products came with a hole in the box and some of the contents spilled inside the box. Taking into account that they are not cheap things I expected more. I will neither recommend nor buy again.
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Response from Freezedried & Co
Good morning, thank you for your comment and sorry for the inconvenience. The date was well indicated on our website when you placed the order, which is also the reason why there was such an important discount. As far as the defective products are concerned, it is a transport problem and do not hesitate to contact our team to fix the problem. Anyway, we have made the refund of the items on your account. Thank you for your understanding, best regards. The team Freeze Dried & Co
J
Rating: 5 out of 5
excellent customer service
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L
Rating: 4 out of 5
The speed of reception. On the other hand, I can't give my opinion on the lyo dishes, I haven't tasted them. On the next page, you should put a box: no opinion. If I haven't dealt with customer service, if I haven't tasted the dishes, how can I rate them?
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Response from Freezedried & Co
Hello Sir, thank you for your comment. Unfortunately, Trusted Shops manages the feedback form directly. Nevertheless, you don't have to answer if you didn't need us :) After tasting, you can post your comments directly on the item sheets on our site. See you soon, the Lyophilise & Co team
S
Rating: 5 out of 5
it's a site where there's a choice and meals from other countries with other flavours and you know what's in stock before you order. it's great and what's more they're very quick and serious. thank you.
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L
Rating: 5 out of 5
Package received very quickly. A few dented tins but this did not affect the quality of the food. Satisfied customer.
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L
Rating: 5 out of 5
Products matched to order and delivery on time
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S
Rating: 5 out of 5
Excellent packaging, fast delivery, .thank you very much!
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J
Rating: 4 out of 5
Packaging too bulky
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T
Rating: 5 out of 5
Fast and reliable, I have not yet tested the product.
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L
Rating: 4 out of 5
clear site but product a bit expensive
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Response from Freezedried & Co
First of all, thank you for your comment and feedback. At Lyophilise & Co, we went looking for manufacturers (artisans or large companies) of freeze-dried meals throughout Europe (including France) which we offer at the selling price recommended by the manufacturers. You'll be able to find low-cost dishes and high-quality recipes to suit everyone's budget, taste buds and energy intake. Could you please let us know by return e-mail at [email protected] on which product range we are more expensive than some of our competitors? Thank you for your confidence and we wish you all the best. Elodie from the Lyophilise & Co team
L
Rating: 5 out of 5
Fast shipping
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P
Rating: 5 out of 5
Very fast
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L
Rating: 5 out of 5
Top service and speed
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J
Rating: 5 out of 5
fast efficient and very professional
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V
Rating: 5 out of 5
A
Rating: 5 out of 5
Fast delivery. Products as described. Recycled packaging: a very good idea.
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E
Rating: 5 out of 5
Great choice, fast and efficient, what more could you ask for?
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