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H
Rating: 4 out of 5
Product quality.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
Summary of reviews
The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
I
Rating: 5 out of 5
Lyophilise is as efficient as ever! The order was placed and sent just as quickly. Perfect parcel, perfect service! Order with your eyes closed!
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A
Rating: 4 out of 5
Order delivered promptly, but contrary to what I read on the site, I did not receive any certificate concerning the MHD date indicated on certain items, which is much longer than indicated. https://www.lyophilise.fr/A-3804-pain-de-seigle-500-g-15-ans.aspx
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Response from Freezedried & Co
Hello, I understand your question, it is an oversight on our part when preparing the packages. We will send you a private email with the durability certificate. Thank you for your understanding and trust. The Lyophilise & Co. team
L
Rating: 5 out of 5
Good description of the products or materials on the site and very fast delivery.
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G
Rating: 4 out of 5
Responsive customer service.
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A
Rating: 5 out of 5
Choice of speed
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M
Rating: 3 out of 5
delivery problem / chrono post delivered in 7 days: problem reported but no response ...
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Response from Freezedried & Co
Hello, thank you for your feedback. We sent you feedback on October 14 and 16, but perhaps our emails fell into your spam folder. Could you please check? If you wish, you can contact us directly by phone on 02 97 87 23 73. The Lyophilise & Co. team
L
Rating: 4 out of 5
nothing to complain about it's correct
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J
Rating: 5 out of 5
Excelent, they're very fast and it looks good. They are professional.
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C
Rating: 5 out of 5
Serious site, quality products and fast delivery. Nothing to say, just perfect.
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W
Rating: 5 out of 5
Very fast shipping
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J
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
good value for money only the means of transport (La Poste) is not at all recommendable, as the contents are very often damaged...
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M
Rating: 5 out of 5
Fast delivery and as ordered. Just perfect!
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J
Rating: 5 out of 5
great variety of dishes very good can be replace the cardboard in the package by compostable corn chips
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G
Rating: 4 out of 5
The taste of cheese and potato.
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J
Rating: 5 out of 5
simplicity of the website, speed of processing, price, order tracking, I will place new orders.
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E
Rating: 5 out of 5
The site is always pleasant and well designed. The items correspond exactly to the descriptions. The delivery is also perfect (top-quality cardboard and Chronopost). I recommend
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G
Rating: 5 out of 5
The site is very serious, and the products are of excellent quality. Everything is well detailed and precise. Shipping is very fast and careful. I recommend this site.
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M
Rating: 5 out of 5
Your speed and above all the confidence expressed in your products by Céleste from the "BUNKER SAUVAGE" chain.
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V
Rating: 5 out of 5
W
Rating: 5 out of 5
Fast delivery!
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H
Rating: 5 out of 5
Speed of delivery. The expiration dates are very far apart, so it's practical.
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M
Rating: 5 out of 5
reactivity and understanding when I made a mistake on the order
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O
Rating: 5 out of 5
Deadline met. Good packaging. Still need to test the products.
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M
Rating: 2 out of 5
Products too expensive (JIMINI'S insects)
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Response from Freezedried & Co
Hello, thank you for your feedback. Regarding the pricing of Jimini's products, we apply the prices recommended by the brand. We hope you are satisfied with our products. If you're looking for protein snacks, we've got a great catalog of dried meats that will delight your taste buds and suit all budgets, as we offer a wide range of references. The Lyophilise & Co. team
M
Rating: 5 out of 5
Fast delivery. Perfect service. Well-protected parcel.
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S
Rating: 5 out of 5
i was looking for long-life food for survival bags. i found what i was looking for, at reasonable prices.
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S
Rating: 5 out of 5
The site is good, and deliveries could be even better if chronopost didn't systematically decide to change relay points! The products are excellent and very practical. I've tried the double portions and frankly, they're not only hearty, they're good!
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L
Rating: 5 out of 5
Always the best
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