Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews
5 11,8k 89% 4 1 025 8% 3 189 1% 2 98 1% 1 146 1%

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

A
Amina E.
Rating: 5 out of 5
following a purchase from 12/11/2019
Very fast delivery and responsive service Thank you very much.
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A
Antoine D.
Rating: 5 out of 5
following a purchase from 12/11/2019
Very fast delivery and responsive service Thank you very much.
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A
Anais M.
Rating: 5 out of 5
following a purchase from 12/11/2019
Fast delivery
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Jean D.
Rating: 5 out of 5
following a purchase from 12/11/2019
Fast delivery
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A
Ava J.
Rating: 5 out of 5
following a purchase from 11/11/2019
fast remains only to taste
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James S.
Rating: 5 out of 5
following a purchase from 11/11/2019
fast remains only to taste
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Theo L.
Rating: 5 out of 5
following a purchase from 11/11/2019
Lyophilises&co and its team, an essential partner for my hikes
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Theo R.
Rating: 5 out of 5
following a purchase from 11/11/2019
Lyophilises&co and its team, an essential partner for my hikes
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E
Elise R.
Rating: 5 out of 5
following a purchase from 11/11/2019
Excellent personal customer contact.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 11/11/2019
Excellent personal customer contact.
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Samir B.
Rating: 5 out of 5
following a purchase from 11/11/2019
All is well.
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Marie M.
Rating: 5 out of 5
following a purchase from 11/11/2019
All is well.
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Theo M.
Rating: 5 out of 5
following a purchase from 10/11/2019
There are never any nasty surprises, the order always arrives quickly, well packed and impeccable.
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Nicolas P.
Rating: 5 out of 5
following a purchase from 10/11/2019
There are never any nasty surprises, the order always arrives quickly, well packed and impeccable.
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A
Antoine D.
Rating: 3 out of 5
following a purchase from 09/11/2019
Too big
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Response from Freezedried & Co
Hello, could you please tell us more about your comment? So that we can see if we can find a solution. Thank you in advance for your feedback. Sébastien from the Lyo team
A
Antonio R.
Rating: 3 out of 5
following a purchase from 09/11/2019
Too big
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Response from Freezedried & Co
Hello, could you please tell us more about your comment? So that we can see if we can find a solution. Thank you in advance for your feedback. Sébastien from the Lyo team
L
Laurent D.
Rating: 5 out of 5
following a purchase from 08/11/2019
very good product
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Pierre M.
Rating: 5 out of 5
following a purchase from 08/11/2019
very good product
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M
Marie D.
Rating: 5 out of 5
following a purchase from 08/11/2019
Very good product and delivery
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M
Manon M.
Rating: 5 out of 5
following a purchase from 08/11/2019
Very good product and delivery
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H
Hugo T.
Rating: 5 out of 5
following a purchase from 08/11/2019
Quick thanks
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C
Charlotte D.
Rating: 5 out of 5
following a purchase from 08/11/2019
Quick thanks
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Omar M.
Rating: 5 out of 5
following a purchase from 07/11/2019
The products I bought are very well designed and the team is very good at advising me on the products they offer. I personally recommend the site.
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Lucia L.
Rating: 5 out of 5
following a purchase from 07/11/2019
The products I bought are very well designed and the team is very good at advising me on the products they offer. I personally recommend the site.
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Isabella A.
Rating: 4 out of 5
following a purchase from 07/11/2019
Just what I expected
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Jean D.
Rating: 4 out of 5
following a purchase from 07/11/2019
Just what I expected
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M
Mehdi B.
Rating: 5 out of 5
following a purchase from 06/11/2019
Unpleasant relay point
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Response from Freezedried & Co
Hello, thank you for your feedback. We will pass on this information to our carrier. Unfortunately, it's difficult to anticipate people's moods/characters :-( Kind regards, Elodie from Team Lyo.
H
Henry J.
Rating: 5 out of 5
following a purchase from 06/11/2019
Unpleasant relay point
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Response from Freezedried & Co
Hello, thank you for your feedback. We will pass on this information to our carrier. Unfortunately, it's difficult to anticipate people's moods/characters :-( Kind regards, Elodie from Team Lyo.
C
Claire D.
Rating: 5 out of 5
following a purchase from 06/11/2019
Very good
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Nicolas B.
Rating: 5 out of 5
following a purchase from 06/11/2019
Very good
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C
Camille M.
Rating: 4 out of 5
following a purchase from 05/11/2019
bof
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Response from Freezedried & Co
Hello, could you tell us what you didn't like about your order? This will help us to improve. Thank you in advance for your feedback. Sébastien from the Lyo team
S
Sophie P.
Rating: 4 out of 5
following a purchase from 05/11/2019
bof
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Response from Freezedried & Co
Hello, could you tell us what you didn't like about your order? This will help us to improve. Thank you in advance for your feedback. Sébastien from the Lyo team
C
Claire R.
Rating: 5 out of 5
following a purchase from 05/11/2019
Super fast
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Sophie D.
Rating: 5 out of 5
following a purchase from 05/11/2019
Super fast
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Marie T.
Rating: 5 out of 5
following a purchase from 05/11/2019
Very fast delivery
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Nicolas R.
Rating: 5 out of 5
following a purchase from 05/11/2019
Very fast delivery
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Lucas R.
Rating: 4 out of 5
following a purchase from 05/11/2019
Corresponds to the order and fast
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M
Marie L.
Rating: 4 out of 5
following a purchase from 05/11/2019
Corresponds to the order and fast
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good site, you have a choice of products, everything is well detailed, whether it's the composition or the shelf life. Communication is top notch, we contact you in case of problems and advise you on the products. Thank you
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J
Jean B.
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good site, you have a choice of products, everything is well detailed, whether it's the composition or the shelf life. Communication is top notch, we contact you in case of problems and advise you on the products. Thank you
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