The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
G
Guillaume R.
Rating: 5 out of 5
following a purchase from 13/12/2019
efficient, fast, quality
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Carlos R.
Rating: 5 out of 5
following a purchase from 13/12/2019
efficient, fast, quality
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/12/2019
Everything very good, very fast shipping. I will buy again.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/12/2019
The order was left at another address .....
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Response from Freezedried & Co
Good morning, sorry for the inconvenience, did you get your order back? Do not hesitate to contact us if you have any problem with the delivery ([email protected]). Thank you very much for your understanding, best regards. Elodie from the Lio team.
N
Nicolas T.
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Fatima M.
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Charlotte R.
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Elise R.
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Theo D.
Rating: 5 out of 5
following a purchase from 11/12/2019
Extremely fast delivery, much appreciated, and great products. I recommend
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Emily J.
Rating: 5 out of 5
following a purchase from 11/12/2019
Extremely fast delivery, much appreciated, and great products. I recommend
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Lucie T.
Rating: 5 out of 5
following a purchase from 11/12/2019
The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.
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Guillaume T.
Rating: 5 out of 5
following a purchase from 11/12/2019
The quality of the freeze-dried products is uneven, with some very good and some not so good, but there is a huge choice, so this site is a must for this type of product.
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Hugo B.
Rating: 5 out of 5
following a purchase from 11/12/2019
Perfect
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Ava J.
Rating: 5 out of 5
following a purchase from 11/12/2019
Perfect
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Charlotte D.
Rating: 5 out of 5
following a purchase from 10/12/2019
Received promptly and very well packaged.
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Elise R.
Rating: 5 out of 5
following a purchase from 10/12/2019
Received promptly and very well packaged.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/12/2019
Very good
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N
Nicolas M.
Rating: 3 out of 5
following a purchase from 09/12/2019
I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.
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Response from Freezedried & Co
Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo
C
Claire M.
Rating: 3 out of 5
following a purchase from 09/12/2019
I would have liked a little more support in dealing with the inconvenience of the delivery error. Refunding delivery costs is a basic requirement. A commercial gesture would have been appreciated - it goes beyond a simple refund.
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Response from Freezedried & Co
Hello, again our apologies for the inconvenience caused by the carrier. We have done our best with their service to find a solution. A credit note has been created on your account for the amount of the shipping charges. We also offered you a refund. We remain at your disposal. Sincerely yours, Elodie from Team Lyo
T
Theo D.
Rating: 5 out of 5
following a purchase from 09/12/2019
Ras
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Julie D.
Rating: 5 out of 5
following a purchase from 09/12/2019
Ras
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Nicolas M.
Rating: 4 out of 5
following a purchase from 09/12/2019
Very good purchase, fast delivery in relay point. nothing to complain about.
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Charlotte B.
Rating: 4 out of 5
following a purchase from 09/12/2019
Very good purchase, fast delivery in relay point. nothing to complain about.
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M
Marie R.
Rating: 5 out of 5
following a purchase from 09/12/2019
it would be nice to set up a loyalty card
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Response from Freezedried & Co
Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 ;-)
M
Marie P.
Rating: 5 out of 5
following a purchase from 09/12/2019
it would be nice to set up a loyalty card
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Response from Freezedried & Co
Hello, thank you for your feedback. We are currently discussing the subject - coming in 2020 ;-)
O
Omar B.
Rating: 5 out of 5
following a purchase from 08/12/2019
Always with impeccable follow-up and special attention given to each order, much appreciated. In short, human relationships exist, and there are people on both sides of the computer... Very rare and precious these days. Thank you very much. Stay this way
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T
Theo R.
Rating: 5 out of 5
following a purchase from 08/12/2019
Always with impeccable follow-up and special attention given to each order, much appreciated. In short, human relationships exist, and there are people on both sides of the computer... Very rare and precious these days. Thank you very much. Stay this way
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Sophie M.
Rating: 5 out of 5
following a purchase from 08/12/2019
Excellent site and good contact. I recommend
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Pierre D.
Rating: 5 out of 5
following a purchase from 08/12/2019
Excellent site and good contact. I recommend
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M
Marie B.
Rating: 5 out of 5
following a purchase from 08/12/2019
Nothing to say..good site
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Lucas D.
Rating: 5 out of 5
following a purchase from 08/12/2019
Nothing to say..good site
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/12/2019
Perfect, as always... Both the delivery time and the quality of the products...
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Carlos G.
Rating: 5 out of 5
following a purchase from 06/12/2019
Very fast delivery and really neat package.
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Sophie T.
Rating: 5 out of 5
following a purchase from 06/12/2019
Very fast delivery and really neat package.
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Laurent D.
Rating: 5 out of 5
following a purchase from 05/12/2019
Impeccable
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G
Guillaume M.
Rating: 5 out of 5
following a purchase from 05/12/2019
Impeccable
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J
Jean R.
Rating: 4 out of 5
following a purchase from 04/12/2019
Ras
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Hugo P.
Rating: 4 out of 5
following a purchase from 04/12/2019
Ras
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Laurent P.
Rating: 5 out of 5
following a purchase from 04/12/2019
Very good product, fast delivery and well packaged, perfect.
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T
Theo M.
Rating: 5 out of 5
following a purchase from 04/12/2019
Very good product, fast delivery and well packaged, perfect.
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