Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

All reviews

S
Sebastien B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Nickel fast thanks
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 23/02/2025
Fast, efficient
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R
Roland F.
Rating: 4 out of 5
following a purchase from 22/02/2025
No complaints
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E
Eric T.
Rating: 5 out of 5
following a purchase from 21/02/2025
Tr
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Manuel D.
Rating: 5 out of 5
following a purchase from 20/02/2025
delivery received on time and as ordered
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G K.
Rating: 5 out of 5
following a purchase from 20/02/2025
All okay
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Olivier F.
Rating: 5 out of 5
following a purchase from 19/02/2025
everything is square.
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Nicole B.
Rating: 5 out of 5
following a purchase from 19/02/2025
Very happy Quality wine
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A
Alain G.
Rating: 4 out of 5
following a purchase from 18/02/2025
Good
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Marc L.
Rating: 5 out of 5
following a purchase from 17/02/2025
Great wines and great packaging.
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S
Sonia B.
Rating: 5 out of 5
following a purchase from 16/02/2025
Fast shipping, compliant and in very good condition.
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Rene F.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very good
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C
Christophe F.
Rating: 5 out of 5
following a purchase from 15/02/2025
Nickel
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Sophie J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Fast delivery and beautiful bottles! Sophie
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Valerie G.
Rating: 5 out of 5
following a purchase from 14/02/2025
Perfect
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Matthieu D.
Rating: 5 out of 5
following a purchase from 14/02/2025
Perfect.
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Sylvie B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Beautiful box delivered very quickly.
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Robert P.
Rating: 5 out of 5
following a purchase from 10/02/2025
One of the best Domaines in France and even worldwide👌💫
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Etienne T.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very good, very good...
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B
Benoit V.
Rating: 5 out of 5
following a purchase from 08/02/2025
Fast, serious, packaged with care !!! I will return to discover other wines!
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C
Corinne G.
Rating: 5 out of 5
following a purchase from 08/02/2025
Quality products, beautiful bottles and fast delivery (with regular follow-up).
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F
Frederic B.
Rating: 5 out of 5
following a purchase from 07/02/2025
VERY GOOD
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C
Christian W.
Rating: 5 out of 5
following a purchase from 07/02/2025
Top Service Superb quality
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Jean-claude B.
Rating: 5 out of 5
following a purchase from 06/02/2025
Order well received
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A
Alison W.
Rating: 5 out of 5
following a purchase from 05/02/2025
Delivery was prompt, but not without problems generated by the carrier, which Gerard Bertrand sorted out very quickly.
J
Jean jacques W.
Rating: 5 out of 5
following a purchase from 04/02/2025
The ordering site is very easy to use. The product is well packaged and delivery is fast!
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Patricia P.
Rating: 5 out of 5
following a purchase from 03/02/2025
Très bien sur tout les points
K
Karine M.
Rating: 5 out of 5
following a purchase from 03/02/2025
Order arrived in 2 instalments, follow-up a little random but ultimately correct.
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Ralf S.
Rating: 5 out of 5
following a purchase from 01/02/2025
Everything super
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Petrus F.
Rating: 5 out of 5
following a purchase from 02/02/2025
The 2019 wine is great, but a little different from the 2018 I tasted on board Air France in business class. I'm very pleased!
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Anne Marie C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Good wine quality
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A
Albert D.
Rating: 2 out of 5
following a purchase from 13/12/2024
If you order wine in wooden crates, the wine is delivered in cartons and the crates empty. It's up to the recipient to make the necessary arrangements, just like at Ikea.
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F
Frederic D.
Rating: 5 out of 5
following a purchase from 02/02/2025
👍🏻👍🏻👍🏻👏🏻
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Isabelle R.
Rating: 5 out of 5
following a purchase from 01/02/2025
Tout a ete Parfait. Livre en 2 jours seulement!
C
Claude L.
Rating: 4 out of 5
following a purchase from 31/01/2025
Perfect
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Bernard D.
Rating: 5 out of 5
following a purchase from 31/01/2025
Perfect. Thank you very much.
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Jacques D.
Rating: 4 out of 5
following a purchase from 31/01/2025
the package was not delivered on the date originally planned, but it was delivered anyway, so forgiven.
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Patricia H.
Rating: 5 out of 5
following a purchase from 31/01/2025
Perfect for both delivery and wine
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Marie Christine V.
Rating: 5 out of 5
following a purchase from 30/01/2025
Super
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A
Antoine F.
Rating: 5 out of 5
following a purchase from 30/01/2025
Very good first experience: Speed, Reliability. and for the wine: Faithful to the reputation. Thank you and see you soon for a new order.
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