Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 640 published reviews
5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

All reviews

G
Georges P.
Rating: 5 out of 5
following a purchase from 09/05/2025
Delivered as expected and well packaged
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Franck M.
Rating: 5 out of 5
following a purchase from 07/05/2025
Perfect!
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Paul B.
Rating: 5 out of 5
following a purchase from 07/05/2025
Very good fruity rosé and still tannic. Thank you
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Philippe H.
Rating: 5 out of 5
following a purchase from 06/05/2025
Everything was perfect. Thank you
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Joel M.
Rating: 2 out of 5
following a purchase from 05/05/2025
Big confusion with the order, whether intentional or not? In any case, I remain in doubt. Offering a set of 6 bottles and only receiving one!!!!!!!
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Domenico S.
Rating: 5 out of 5
following a purchase from 02/05/2025
A nice little rosé for all occasions
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Anicet B.
Rating: 5 out of 5
following a purchase from 05/05/2025
Perfect
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Rodolphe D.
Rating: 5 out of 5
following a purchase from 05/05/2025
Excellent and very fast!
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Jean-Pierre M.
Rating: 4 out of 5
following a purchase from 04/05/2025
Impeccable, timing and taste!
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Alain G.
Rating: 5 out of 5
following a purchase from 04/05/2025
No problem
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Françoise L.
Rating: 5 out of 5
following a purchase from 02/05/2025
I hope the wine will be as good as the one from 2022
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Patricia P.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect delivery, delicious wine!
C
Christian F.
Rating: 4 out of 5
following a purchase from 04/05/2025
Very good
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect
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Didier B.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very satisfied with the merlot you sent me. I would gladly order from you again.
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Frank T.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast delivery and impeccable packaging.
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Françoise F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Purchase, shipping, package tracking, SMS for info, speed... Everything went perfectly! It's quite rare to highlight :)
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Marc D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Top customer service
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Caroline M.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect
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Thibault B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect!
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Josee B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Fast adequate shipping
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Nicolas G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very professional.
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Norbert S.
Rating: 5 out of 5
following a purchase from 01/05/2025
Nothing to report.
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Patrick B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Fast delivery, fruity wine, pleasant in the mouth, very fresh.
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Jean François R.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good.
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Erik M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect packaging, reinforced cardboard with dividers.
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Rene L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Apart from a small error with the package in my order that was quickly resolved, I am satisfied with this company.
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Christoph Und Claude Z.
Rating: 5 out of 5
following a purchase from 25/04/2025
Xxxxx
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Donna H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Easy to order online and the package with the wine arrived quickly.
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Eliane B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Super delivery time. We haven't tasted the wine yet.
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My B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Good wine.
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Melanie L.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivery was compliant, fast, and careful. One to gift, the rest to taste.
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Gregoire B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Well received, very good product.
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Alain D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Fast and responsive service.
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Francois V.
Rating: 3 out of 5
following a purchase from 25/04/2025
Good wine but logistics needs improvement
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Celine N.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and efficient delivery. Order perfectly packaged.
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Denis C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Impeccable
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Eric C.
Rating: 5 out of 5
following a purchase from 24/04/2025
PERFECT, nothing to report
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Viviane V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Satisfied, package arrived intact and next to my home Thank you.
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A
Alexandre A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Just perfect
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