Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

All reviews

J
Jean-Louis M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything went perfectly.
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J
Joël H.
Rating: 5 out of 5
following a purchase from 14/12/2024
Well-balanced wine, perfect for all occasions
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J
Jean Claude D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Nothing to say
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M
MICHEL C.
Rating: 5 out of 5
following a purchase from 13/12/2024
order well received, very fast delivery, very pleasant switchboard operator and wines exceptional value for money
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Gautier F.
Rating: 1 out of 5
following a purchase from 13/12/2024
The image of the box does not correspond to the bottles inside. And the description of the bottles below is not really visible, so I'm disappointed with my purchase.
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F
François F.
Rating: 5 out of 5
following a purchase from 13/12/2024
thank you for your professionalism
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CARINE D.
Rating: 4 out of 5
following a purchase from 13/12/2024
Very good wine- ordered again- Poor communication with the transport process- End well done!
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D
Denis M.
Rating: 5 out of 5
following a purchase from 12/12/2024
The elixirs I ordered were well received, very quickly and in perfect condition. The experience of choosing and buying on the site was without doubt one of the most pleasant and efficient I've ever experienced!
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F
Frank T.
Rating: 5 out of 5
following a purchase from 02/12/2024
Excellent
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Yvon P.
Rating: 5 out of 5
following a purchase from 11/12/2024
I give you an excellent rating and five stars. Mr Yvon Poras
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Ralf P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect quality, fast delivery.
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H
Hubert C.
Rating: 1 out of 5
following a purchase from 11/12/2024
Wooden case damaged.
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Yann C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Excellent
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C
Claude C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent exchange with your sales representative.
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D
david H.
Rating: 5 out of 5
following a purchase from 10/12/2024
All arrived in 1 piece and can't wait to try my new wine. I will use you again
V
Vincent B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent wine, fast delivery However, Chronopost zero !!!! Zero !!!!! Third order from you, two shipments with Chronopost problems
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C
Christelle D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Order received very quickly and very well packaged
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S
Serge S.
Rating: 4 out of 5
following a purchase from 09/12/2024
Very good wine that I love
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E
Eric J.
Rating: 5 out of 5
following a purchase from 09/12/2024
Top
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A
Agnes S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Yves O.
Rating: 5 out of 5
following a purchase from 08/12/2024
Superb... a little expensive!
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B
Bernard D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Price and delivery are fine, but I'll have to wait a little for the wine, as I'm currently suffering from agueusia following chemotherapy treatment. With the festive season upon us, I'll soon have some feedback, which I hope will be positive. See you soon then.
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Eric F.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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Nicole P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect very satisfied
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good and fast service.
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David Champion C.
Rating: 5 out of 5
following a purchase from 06/12/2024
Recipient very happy with the gift!
M
Michel E.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast order processing and delivery, thank you
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H
Heidi G.
Rating: 5 out of 5
following a purchase from 06/12/2024
Having known the wine well and loved after many years visiting Narbonne. To be able to get it in the UK, with such good service and quick delivery I will certainly be ordering more.
J
Jean-Yves G.
Rating: 5 out of 5
following a purchase from 13/10/2024
BOTTLES NOT YET TASTED
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D
Delphine C.
Rating: 5 out of 5
following a purchase from 06/12/2024
Well-packaged products. Very attractive packaging.
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R
Rene Bertrand Bertrand Bertrand B.
Rating: 5 out of 5
following a purchase from 05/12/2024
My opinion I only want the best from Gérard, quality wine, home delivery, perfect, thank you and happy holidays With my regards Mr Bertrand
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J
Jens B.
Rating: 5 out of 5
following a purchase from 05/12/2024
Tres bon
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F
Fabienne B.
Rating: 5 out of 5
following a purchase from 05/12/2024
👌🏼
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R
Rene S.
Rating: 5 out of 5
following a purchase from 03/12/2024
no surprises
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P
Prapto S.
Rating: 5 out of 5
following a purchase from 03/12/2024
Easy wine shopping with secure and fast delivery.
P
Patricia G.
Rating: 5 out of 5
following a purchase from 04/12/2024
Simply perfect Perfect
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F
Franck G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very professional, fast and well-protected shipment.
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G
Gauthier T.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very satisfied. However, the three parcels arrived two days apart...not very practical.
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M
Marcelle Lucie S.
Rating: 5 out of 5
following a purchase from 04/12/2024
Quality at a good price, I recommend Gérard Bertrand
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Patricia M.
Rating: 5 out of 5
following a purchase from 04/12/2024
Order received in time for Christmas Thank you
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