Customer reviews of Gérard bertrand

9,6 /10

Based on 2 640 published reviews

5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

All reviews

Cyril V.

Published on 04/05/2025 à 12h26 following a purchase from 24/04/2025

Excellent communication, very satisfied

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Denis T.

Published on 04/05/2025 à 10h33 following a purchase from 23/04/2025

Delivery in 48 hours as planned, careful packaging, now just to enjoy

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Werner J.

Published on 04/05/2025 à 03h43 following a purchase from 23/04/2025

excellent process in ordering and delivery. Taste-wise, an outstanding wine.

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Nathalie R.

Published on 03/05/2025 à 16h34 following a purchase from 23/04/2025

Carefully packaged order, everything went well with the delivery Perfect

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Marie-Helene G.

Published on 02/05/2025 à 12h56 following a purchase from 22/04/2025

A small note about the delivery. The delivery person refused to take the package up to the 5th floor with the elevator.

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Natalie L.

Published on 02/05/2025 à 08h08 following a purchase from 21/04/2025

Very good.

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Rene-Gabin B.

Published on 01/05/2025 à 09h17 following a purchase from 21/04/2025

Very good service, very sturdy box, thank you.

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Franck C.

Published on 28/04/2025 à 16h19 following a purchase from 18/04/2025

18 bottles delivered, or 3 boxes and 3 deliveries in 6 days ...

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Isabelle R.

Published on 28/04/2025 à 15h04 following a purchase from 16/04/2025

Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.

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Hartwig B.

Published on 28/04/2025 à 05h38 following a purchase from 16/04/2025

Transport costs are too high!

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Gerard B.

Published on 27/04/2025 à 13h49 following a purchase from 16/04/2025

Hello, they are very professional... Enguerrand is very valuable for advice.

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Olivier M.

Published on 27/04/2025 à 10h33 following a purchase from 16/04/2025

Very good trickster.

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Daniel F.

Published on 27/04/2025 à 07h21 following a purchase from 16/04/2025

Fast shipping, perfectly packaged. If only the wine world could take a cue from Gérard Bertrand.

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Jacques C.

Published on 26/04/2025 à 18h16 following a purchase from 16/04/2025

Very fast delivery.

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Jf P.

Published on 26/04/2025 à 13h52 following a purchase from 16/04/2025

Fast delivery. Well-packaged products. Very good value for money for the wine!

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Patrick B.

Published on 26/04/2025 à 11h40 following a purchase from 16/04/2025

Perfect.

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Sandrine C.

Published on 25/04/2025 à 20h39 following a purchase from 06/04/2025

Very satisfied.

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Alain R.

Published on 25/04/2025 à 08h04 following a purchase from 14/04/2025

Well received, I am very satisfied with my order, thank you.

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Patrick B.

Published on 25/04/2025 à 07h38 following a purchase from 14/04/2025

Fast, perfect packaging.

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Marie-Jeanne H.

Published on 24/04/2025 à 12h47 following a purchase from 14/04/2025

Very good wines.

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Frederic B.

Published on 23/04/2025 à 17h55 following a purchase from 13/04/2025

Impeccable service.

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Christophe B.

Published on 22/04/2025 à 19h48 following a purchase from 10/04/2025

We like the Art de Vivre red wine, the bottle is original. Welcome discount appreciated. Quick order processing. Delivery was okay.

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Gerald B.

Published on 22/04/2025 à 11h49 following a purchase from 12/04/2025

Order was compliant and fast. Very happy. Thank you

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Martine C.

Published on 21/04/2025 à 21h00 following a purchase from 11/04/2025

Fast. The wines are excellent. Well done.

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Philippe B.

Published on 20/04/2025 à 16h40 following a purchase from 10/04/2025

Delivery well tracked despite the issues with an incorrect address at the start. Efficient information and execution

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Stephane D.

Published on 20/04/2025 à 09h56 following a purchase from 09/04/2025

Very good

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Christophe J.

Published on 20/04/2025 à 07h58 following a purchase from 08/04/2025

It's a shame that products with attractive discounts are only available in packs of 6 or in magnum.

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Veronique R.

Published on 19/04/2025 à 18h55 following a purchase from 09/04/2025

Fast shipping, very friendly staff on the phone and very responsive

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Enguerrand B.

Published on 19/04/2025 à 18h47 following a purchase from 09/04/2025

Everything went well

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Alexander F.

Published on 19/04/2025 à 10h10 following a purchase from 09/04/2025

The art of living red and rosé are sure values.... Excellent

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Patrick R.

Published on 19/04/2025 à 05h51 following a purchase from 08/04/2025

everything perfect

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Christian L.

Published on 18/04/2025 à 21h25 following a purchase from 08/04/2025

Very good

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Dominique D.

Published on 18/04/2025 à 17h16 following a purchase from 08/04/2025

Still just perfect.

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Julien G.

Published on 18/04/2025 à 07h18 following a purchase from 07/04/2025

quick and efficient RAS

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Martine C.

Published on 17/04/2025 à 21h22 following a purchase from 07/04/2025

Fast delivery

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Jocelyne F.

Published on 17/04/2025 à 15h08 following a purchase from 06/04/2025

Everything is perfect: the wine and the delivery.

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Caroline C.

Published on 17/04/2025 à 09h36 following a purchase from 07/04/2025

We haven't tasted it yet but the delivery was made in 24 hours, everything very well packaged, top service!

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Newsletter S.

Published on 16/04/2025 à 17h32 following a purchase from 06/04/2025

The 1877 Saint Chinian is very good. We liked the 873 Minervois less. Thank you

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Jean Francois S.

Published on 16/04/2025 à 17h03 following a purchase from 06/04/2025

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Evelyne M.

Published on 16/04/2025 à 11h59 following a purchase from 06/04/2025

I am very satisfied with the service, both in terms of wine quality and ordering and shipping conditions. Thank you.

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