Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

All reviews

M
Marie noëlle K.
Rating: 5 out of 5
following a purchase from 30/01/2025
Nothing to say order received quickly
Translated reviews
P
Pv V.
Rating: 5 out of 5
following a purchase from 29/01/2025
.
Translated reviews
J
Jocelyne F.
Rating: 5 out of 5
following a purchase from 29/01/2025
Excellent Naturae syrah and impeccable delivery.
Translated reviews
Y
Yves V.
Rating: 5 out of 5
following a purchase from 27/01/2025
Perfect Thank you
Translated reviews
R
Robert B.
Rating: 5 out of 5
following a purchase from 27/01/2025
Too bad we received the bottles out of their crate with the top broken off!!!! And transported standing up
Translated reviews
P
Philippe B.
Rating: 5 out of 5
following a purchase from 21/01/2025
I really appreciate Gérard Bertrand's wines. I had the opportunity to visit Château L'Hospitalet with a group of oenophiles. Extraordinary welcome! And an unforgettable tasting!
Translated reviews
Y
Yves M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very good
Translated reviews
S
Selena B.
Rating: 5 out of 5
following a purchase from 19/01/2025
Great! 👍🏻 order placed Sunday afternoon, delivery Tuesday. And great product. Thanks
Translated reviews
S
Shirley A.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very good choice
Translated reviews
J
Jacques N.
Rating: 5 out of 5
following a purchase from 18/01/2025
good wines, fast delivery...
Translated reviews
J
Joseline G.
Rating: 5 out of 5
following a purchase from 18/01/2025
Very good, fast
Translated reviews
P
Patrick R.
Rating: 5 out of 5
following a purchase from 17/01/2025
Impeccable delivery service
Translated reviews
S
Sara J.
Rating: 5 out of 5
following a purchase from 17/01/2025
I am delighted with the product and the fast service.
Translated reviews
F
Fanny R.
Rating: 5 out of 5
following a purchase from 16/01/2025
10/10 or 20/20...perfect!!
Translated reviews
M
Madeleine M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very good service
Translated reviews
P
Piero F.
Rating: 5 out of 5
following a purchase from 07/01/2025
Everything perfect!
B
BERNARD A.
Rating: 5 out of 5
following a purchase from 04/01/2025
Super
Translated reviews
B
Bouas N.
Rating: 5 out of 5
following a purchase from 03/01/2025
Hello, Thank you for the speed of your shipments, I am always very satisfied with your services.
Translated reviews
B
Benedicte GEDON G.
Rating: 2 out of 5
following a purchase from 02/01/2025
Fast delivery, but the vintages that arrived were not those described. Hence the return.
Translated reviews
M
Michel S.
Rating: 5 out of 5
following a purchase from 01/01/2025
The shipping speed is EXTRA, the packaging perfect, but the use of CHRONOPOST is a disaster. We need to change service provider
Translated reviews
J
Jean-Paul D.
Rating: 5 out of 5
following a purchase from 19/12/2024
I haven't tasted it. It was a gift. But I'll be ordering for myself soon.
Translated reviews
J
Jacques B.
Rating: 5 out of 5
following a purchase from 30/12/2024
Small problem with the delivery which was not delivered to the planned relay point. No other problems. I have not yet tasted the wines . SLT
Translated reviews
E
Evelyne M.
Rating: 5 out of 5
following a purchase from 25/12/2024
I am very satisfied. My order was delivered in a very short time: perfect! I also note the very good reception at the relay point. Thank you very much.
Translated reviews
A
Aurelie T.
Rating: 5 out of 5
following a purchase from 28/12/2024
Le chouchou is at the top 👌
Translated reviews
P
Patrick E.
Rating: 5 out of 5
following a purchase from 26/12/2024
I'm delighted with every aspect of my first order from Gerard Bertrand, from the purchase to the delivery, including the excellent protective packaging, it's been a faultless experience. Rest assured that this will not be my last order. Best regards.
Translated reviews
M
Michael R.
Rating: 4 out of 5
following a purchase from 25/12/2024
The transportation company was not professional The wine is great
Translated reviews
A
Anais T.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect
Translated reviews
D
Dilan K.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very good wine, however on the last order made the wine Héritage Cahors an 1152 2020 75cl 821821 , to turn to vinegar. Too bad I couldn't taste it for the first time.
Translated reviews
B
Barbara W.
Rating: 5 out of 5
following a purchase from 23/12/2024
Superb wines and exceptional customer service+ fast delivery.
C
cyril B.
Rating: 5 out of 5
following a purchase from 20/12/2024
perfect
Translated reviews
L
Laurent D.
Rating: 4 out of 5
following a purchase from 21/12/2024
The delivery just before Christmas was excellent, and the communication and follow-up excellent. On the other hand, be careful when naming your products online, because I was actually hoping to have a real assortment of cheeses delivered with your bottle (which would be a nice idea, don't you think) and not a kit with a piece of wood and knives.
Translated reviews
J
Jean Pierre L.
Rating: 5 out of 5
following a purchase from 22/12/2024
Excellent, to be recommended, we will certainly repeat our previous order. Thank you
Translated reviews
C
Corinne B.
Rating: 5 out of 5
following a purchase from 21/12/2024
Perfect! And delivered before Christmas. Thank you
Translated reviews
T
Thierry D.
Rating: 1 out of 5
following a purchase from 19/12/2024
50% more expensive than in physical stores! And does not respond to complaints!!! Forget eCommerce !!!
Translated reviews
C
Chrystelle C.
Rating: 5 out of 5
following a purchase from 19/12/2024
My parents love maury. When Dad was working on the luggage, he always brought some back for Mama.
Translated reviews
P
Patricia F.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent wine Very fast and careful delivery
Translated reviews
P
Philippe L.
Rating: 5 out of 5
following a purchase from 17/12/2024
Now faithful to Naturae Syrah, with its delicate finesse
Translated reviews
C
Cedric H.
Rating: 5 out of 5
following a purchase from 17/12/2024
Delivery on time and parcels in good condition. Excellent service
Translated reviews
M
Marie-Sophie D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast, efficient delivery
Translated reviews
G
Gilbert P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Super served
Translated reviews
We use cookies for audience measurement and improving user experience.