Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 640 published reviews
5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

All reviews

F
Francois E.
Rating: 5 out of 5
following a purchase from 24/03/2025
Great
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Marie P.
Rating: 5 out of 5
following a purchase from 21/03/2025
Delighted with my purchase
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J
Johannes D.
Rating: 1 out of 5
following a purchase from 21/03/2025
Slechte levering en logistique Knullige communicative hierover
Response from Gérard bertrand
Hallo, het spijt ons van deze slechte ervaring met de gekozen provider. We blijven tot uw beschikking om ervoor te zorgen dat dit niet meer gebeurt. Vriendelijke groeten
V
Vincent R.
Rating: 5 out of 5
following a purchase from 21/03/2025
Perfect! Quality wine and delivery
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Nicolas D.
Rating: 5 out of 5
following a purchase from 21/03/2025
Processing and delivery of the order very fast
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D
Denis S.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very good
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J
Johann S.
Rating: 4 out of 5
following a purchase from 19/03/2025
well packaged delivery made to a relay point
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B
Boris B.
Rating: 5 out of 5
following a purchase from 20/03/2025
Everything is perfect, don't change anything.
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Jacques G.
Rating: 5 out of 5
following a purchase from 20/03/2025
Excellent.
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Pierre V.
Rating: 5 out of 5
following a purchase from 19/03/2025
good quality well packaged
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Nadine S.
Rating: 5 out of 5
following a purchase from 17/03/2025
Perfect order as always. Very secure package. Receipt was perfect. Looking forward to the next order
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/03/2025
I recently had a direct phone contact with Mr. Basin from the Gérard Bertrand house..THANK YOU VERY MUCH to him..I am very satisfied in every way: quality of welcome and efficiency..
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A
Alexis B.
Rating: 5 out of 5
following a purchase from 17/03/2025
perfect
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Philippe F.
Rating: 5 out of 5
following a purchase from 17/03/2025
Great wine, dry and fruity, very pleasant with fish and cheese
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Jeanpaul A.
Rating: 1 out of 5
following a purchase from 17/03/2025
I have already replied
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Patrick C.
Rating: 5 out of 5
following a purchase from 11/03/2025
Perfect
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Xavier J.
Rating: 5 out of 5
following a purchase from 16/03/2025
Top
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B
Bourgoin B.
Rating: 5 out of 5
following a purchase from 16/03/2025
Communication and shipping were top-notch, I recommend this seller ++++
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C
Catherine M.
Rating: 5 out of 5
following a purchase from 15/03/2025
Received your order quickly and in good condition.
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G
Georges C.
Rating: 5 out of 5
following a purchase from 14/03/2025
TOP THANK YOU
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Eric D.
Rating: 5 out of 5
following a purchase from 14/03/2025
VERY GOOD
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C
Christelle T.
Rating: 5 out of 5
following a purchase from 12/03/2025
Hello, it was a real pleasure. Thank you. Best regards, Mrs. Noquet.C
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Janet L.
Rating: 3 out of 5
following a purchase from 14/03/2025
The shipping costs were much higher than initially stated
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Salwa Z.
Rating: 5 out of 5
following a purchase from 14/03/2025
Superb and fast service, congratulations on your efficiency
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Pierre W.
Rating: 5 out of 5
following a purchase from 14/03/2025
Very satisfied with my last purchase. I particularly appreciate the consistent quality of the wine in the latest vintages consumed.
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C
Christian K.
Rating: 5 out of 5
following a purchase from 13/03/2025
Nothing to report
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G
Gilles M.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very satisfied
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William C.
Rating: 5 out of 5
following a purchase from 09/03/2025
Perfect transaction
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R
Renee D.
Rating: 5 out of 5
following a purchase from 11/03/2025
Everything is ok
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M
Marie Helene B.
Rating: 5 out of 5
following a purchase from 10/03/2025
The order and delivery went well as usual. The wine is very good.
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Sandrine M.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect: fast delivery and careful packaging.
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Serge P.
Rating: 4 out of 5
following a purchase from 10/03/2025
Visually, delivery corresponds to the order.
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T
Thierry C.
Rating: 5 out of 5
following a purchase from 10/03/2025
Good merchant wine
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Jah B.
Rating: 5 out of 5
following a purchase from 09/03/2025
Translate these texts into English.
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T
Tracy C.
Rating: 5 out of 5
following a purchase from 10/03/2025
The 12 bottles came in 1 box which was very heavy to pick up. Better 2 boxes of 6 please.
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Robert C.
Rating: 5 out of 5
following a purchase from 10/03/2025
I am very satisfied with my order, I highly recommend buying from this seller
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G
Gaelle L.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect
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M
Michelle S.
Rating: 5 out of 5
following a purchase from 10/03/2025
Fast delivery and top-notch packaging. Courteous and helpful delivery person.
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Joël H.
Rating: 5 out of 5
following a purchase from 09/03/2025
Impeccable
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A
Adeline C.
Rating: 5 out of 5
following a purchase from 09/03/2025
19: Very smooth shopping experience and fast delivery
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