Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 20/06/2019, 21:27 following a purchase from 14/06/2019

Perfect

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Acheteur Vérifié

Published on 20/06/2019, 09:16 following a purchase from 15/06/2019

very nice team and attentive to customers, good advice on material choice, I recommend

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Acheteur Vérifié

Published on 17/06/2019, 15:50 following a purchase from 13/06/2019

Package delivered super quickly

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Acheteur Vérifié

Published on 17/06/2019, 13:35 following a purchase from 12/06/2019

very fast perfect in quad for my paddle good session in HOSSEGOR this weekend

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Acheteur Vérifié

Published on 17/06/2019, 10:25 following a purchase from 14/06/2019

I ordered roller wheels, they were very poorly packaged. And I ordered on Friday, I paid almost 10 euros to be delivered the next day before 1 PM, result I only received them on Monday, if I had known it was misleading, I would have chosen a less expensive delivery... I am disappointed

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Response from HawaiiSurf Published on 25/06/2019

Hello, As indicated black on white when choosing Chronopost, orders on Friday are scheduled for delivery the following Monday. I don't see how this can be misleading when what you describe is exactly what is announced/planned when you made your purchase. The Street Invaders wheels were indeed sent in a box, not requiring additional packaging. Did they arrive broken? Damaged? Best regards Romain HAWAIISURF

Acheteur Vérifié

Published on 16/06/2019, 18:26 following a purchase from 12/06/2019

Perfect, as always and for many years

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Acheteur Vérifié

Published on 16/06/2019, 17:54 following a purchase from 12/06/2019

I am delighted, great

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Acheteur Vérifié

Published on 16/06/2019, 15:27 following a purchase from 12/06/2019

ultra-fast delivery, products well packaged and conforming to the order.

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Acheteur Vérifié

Published on 16/06/2019, 13:56 following a purchase from 10/06/2019

very prompt in terms of ordering, good choice for all kinds of items.

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Acheteur Vérifié

Published on 16/06/2019, 08:08 following a purchase from 12/06/2019

Great

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Acheteur Vérifié

Published on 14/06/2019, 22:41 following a purchase from 09/06/2019

Fast delivery and product conforms. Nothing particular to report.

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Acheteur Vérifié

Published on 13/06/2019, 18:20 following a purchase from 10/06/2019

Description conforms to the product. Deadline respected. Ease of placing the order

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Acheteur Vérifié

Published on 13/06/2019, 16:56 following a purchase from 01/06/2019

Nothing to say, order received very quickly. Fully satisfied

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Acheteur Vérifié

Published on 13/06/2019, 14:13 following a purchase from 11/06/2019

Order shipped quickly and once again perfect. An enormous choice as always

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Acheteur Vérifié

Published on 13/06/2019, 14:06 following a purchase from 10/06/2019

On this order, the blue Santa Cruz cap is junior size! I can't fit my head in it... too bad, nice product

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Acheteur Vérifié

Published on 13/06/2019, 14:05 following a purchase from 10/06/2019

Order processed and sent quickly. Product conforms and nice price thanks to the little promo code that works well :D

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Acheteur Vérifié

Published on 12/06/2019, 18:26 following a purchase from 25/04/2019

Error on the order, but very understanding customer service.

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Acheteur Vérifié

Published on 11/06/2019, 13:42 following a purchase from 03/06/2019

Good

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Acheteur Vérifié

Published on 10/06/2019, 18:52 following a purchase from 08/06/2019

Great gear, friendly team and good advice and reasonable prices... top!

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Acheteur Vérifié

Published on 10/06/2019, 14:01 following a purchase from 08/06/2019

Very good advice and friendly seller

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Acheteur Vérifié

Published on 09/06/2019, 23:41 following a purchase from 03/06/2019

delivery without delay

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Acheteur Vérifié

Published on 09/06/2019, 15:57 following a purchase from 05/06/2019

The products were well packaged and without any defects, I even got an extra grip! I recommend you 100%, plus the delivery is very fast

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Acheteur Vérifié

Published on 08/06/2019, 21:19 following a purchase from 04/06/2019

Clear, functional

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Acheteur Vérifié

Published on 08/06/2019, 20:03 following a purchase from 03/06/2019

Fast shipping, compliant item

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Acheteur Vérifié

Published on 08/06/2019, 16:01 following a purchase from 02/06/2019

Fast delivery, compliant products

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Acheteur Vérifié

Published on 08/06/2019, 13:25 following a purchase from 06/06/2019

Perfect

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Acheteur Vérifié

Published on 07/06/2019, 23:58 following a purchase from 31/05/2019

very good, fast delivery, well packaged, but no stickers :(

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Acheteur Vérifié

Published on 07/06/2019, 16:02 following a purchase from 04/06/2019

Order conforms, ultra-fast delivery!

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Acheteur Vérifié

Published on 07/06/2019, 15:52 following a purchase from 04/06/2019

the best surf shop in France

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Acheteur Vérifié

Published on 07/06/2019, 15:00 following a purchase from 05/06/2019

super!!
very good order tracking (email), informed in real time, delivery time and hour respected!!!
customer satisfaction....TOP!

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Acheteur Vérifié

Published on 07/06/2019, 13:43 following a purchase from 02/06/2019

Nothing to report....

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Acheteur Vérifié

Published on 07/06/2019, 13:14 following a purchase from 03/06/2019

delivered product compliant, within the announced deadline, everything is fine. very satisfied with the site.

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Acheteur Vérifié

Published on 07/06/2019, 13:14 following a purchase from 05/06/2019

Very good

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Acheteur Vérifié

Published on 07/06/2019, 13:06 following a purchase from 03/06/2019

Fast delivery

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Acheteur Vérifié

Published on 06/06/2019, 14:42 following a purchase from 04/06/2019

The ordered product arrived on time and perfectly meets my expectations.

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Acheteur Vérifié

Published on 06/06/2019, 13:39 following a purchase from 01/06/2019

Super service, precise package tracking

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Acheteur Vérifié

Published on 06/06/2019, 13:00 following a purchase from 01/06/2019

Shipping without problems

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Acheteur Vérifié

Published on 06/06/2019, 12:57 following a purchase from 01/06/2019

I really liked it

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Acheteur Vérifié

Published on 05/06/2019, 19:22 following a purchase from 01/06/2019

Excellent

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Acheteur Vérifié

Published on 05/06/2019, 17:59 following a purchase from 24/05/2019

Perfect

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