Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

Acheteur Vérifié

Published on 21/05/2019 à 16h05 following a purchase from 15/05/2019

Good site but, delivery not recommended you want your board go pick it up at your nearest shop (I paid an extra €10 for nothing)

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Acheteur Vérifié

Published on 21/05/2019 à 11h48 following a purchase from 16/05/2019

extremely fast delivery .... thank you

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Acheteur Vérifié

Published on 21/05/2019 à 10h50 following a purchase from 13/05/2019

The best

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Acheteur Vérifié

Published on 21/05/2019 à 09h01 following a purchase from 17/05/2019

very good

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Acheteur Vérifié

Published on 21/05/2019 à 08h28 following a purchase from 15/05/2019

nothing

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Acheteur Vérifié

Published on 20/05/2019 à 23h05 following a purchase from 11/05/2019

very fun

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Acheteur Vérifié

Published on 20/05/2019 à 22h18 following a purchase from 15/05/2019

Excellent! Followed by email top and visibility of products on the site meets expectations!!!

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Acheteur Vérifié

Published on 20/05/2019 à 21h12 following a purchase from 17/05/2019

Perfect, very good advice, fast shipping, nothing to complain about.

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Acheteur Vérifié

Published on 20/05/2019 à 19h26 following a purchase from 11/05/2019

Very good site with a lot of choices

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Acheteur Vérifié

Published on 20/05/2019 à 19h12 following a purchase from 12/05/2019

Great, plenty of choices, reasonable prices

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Acheteur Vérifié

Published on 20/05/2019 à 16h20 following a purchase from 18/05/2019

Very good

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Acheteur Vérifié

Published on 20/05/2019 à 14h40 following a purchase from 17/05/2019

Always on top, very serious site.

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Acheteur Vérifié

Published on 20/05/2019 à 14h37 following a purchase from 18/05/2019

very very good, nice welcome, good service, I will come back with pleasure

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Acheteur Vérifié

Published on 20/05/2019 à 09h23 following a purchase from 29/04/2019

Fast shipping from Hawaii surf, well-packaged parcel, however issues with the carrier who does not respect deadlines. Too bad.

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Acheteur Vérifié

Published on 20/05/2019 à 06h14 following a purchase from 16/05/2019

Quality products, a lot of choices

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Acheteur Vérifié

Published on 20/05/2019 à 04h19 following a purchase from 02/04/2019

Very good site with good products! I recommend the site for all sliding enthusiasts. Order shipped quickly.

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Acheteur Vérifié

Published on 19/05/2019 à 23h38 following a purchase from 17/05/2019

Mega fast delivery

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Acheteur Vérifié

Published on 19/05/2019 à 23h35 following a purchase from 17/05/2019

smiling and serious staff. They mounted my bearings on my wheels without me even needing to ask.

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Acheteur Vérifié

Published on 19/05/2019 à 22h35 following a purchase from 17/05/2019

A warm welcome, expert advice. Quality equipment. So much satisfaction!

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Acheteur Vérifié

Published on 19/05/2019 à 20h06 following a purchase from 16/05/2019

The product received does not match the product ordered. This is the second time I have a problem with wheels: the first time I received mismatched wheels, a commercial gesture was made, the second time I received completely different wheels from those chosen, which surprises me from Hawaï

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Acheteur Vérifié

Published on 19/05/2019 à 19h15 following a purchase from 15/05/2019

Order arrived super quickly. Item as described and new, well packaged. Super responsive team. Thank you.

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Acheteur Vérifié

Published on 19/05/2019 à 18h24 following a purchase from 16/05/2019

Box completely shattered

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Acheteur Vérifié

Published on 19/05/2019 à 18h14 following a purchase from 16/05/2019

I came to you and was very well advised by the person present.
Thank you.

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Acheteur Vérifié

Published on 19/05/2019 à 18h04 following a purchase from 15/05/2019

compliant with my order
correct packaging
fast shipping

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Acheteur Vérifié

Published on 19/05/2019 à 18h01 following a purchase from 16/05/2019

Excellent.

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Acheteur Vérifié

Published on 19/05/2019 à 17h41 following a purchase from 13/05/2019

Quality products at very reasonable prices! And great choice!

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Acheteur Vérifié

Published on 19/05/2019 à 16h56 following a purchase from 24/04/2019

Good site, order placed easily

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Acheteur Vérifié

Published on 19/05/2019 à 09h06 following a purchase from 12/05/2019

Very good but no screws sold with the plates while the seller had confirmed to me that they were provided with the plates.

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Acheteur Vérifié

Published on 18/05/2019 à 23h38 following a purchase from 07/05/2019

Very good, I recommend!

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Acheteur Vérifié

Published on 18/05/2019 à 21h33 following a purchase from 10/05/2019

Everything is ok, product conforms to the description & well packaged. Just the announced delivery time of 48/72 hours was not quite respected.

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Acheteur Vérifié

Published on 18/05/2019 à 09h58 following a purchase from 15/05/2019

perfect

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Acheteur Vérifié

Published on 17/05/2019 à 22h57 following a purchase from 12/05/2019

Fast and careful shipping

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Acheteur Vérifié

Published on 17/05/2019 à 20h35 following a purchase from 13/05/2019

Very professional

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Acheteur Vérifié

Published on 17/05/2019 à 19h59 following a purchase from 08/05/2019

Excellent and fast delivery to the relay point

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Acheteur Vérifié

Published on 17/05/2019 à 19h01 following a purchase from 15/05/2019

Ordered Wednesday afternoon and received Saturday morning, :) , very happy with my purchase!

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Acheteur Vérifié

Published on 17/05/2019 à 15h53 following a purchase from 11/05/2019

Well equipped, but the roller area a bit too small during peak times as was the case last Saturday

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Acheteur Vérifié

Published on 17/05/2019 à 14h36 following a purchase from 14/05/2019

Efficient service
Clothing size a bit above what I expected (t-shirt size M)

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Acheteur Vérifié

Published on 17/05/2019 à 14h21 following a purchase from 13/05/2019

very well done, easy to navigate

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Acheteur Vérifié

Published on 17/05/2019 à 13h25 following a purchase from 15/05/2019

Order and delivery always top!!

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Acheteur Vérifié

Published on 17/05/2019 à 13h18 following a purchase from 15/05/2019

Order and fast shipping

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