Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

The store consistently delivers fast and careful shipping, with many items arriving earlier than expected and packages arriving in perfect condition, and customers repeatedly note reliable delivery times and careful packaging. The product range is praised for fit and accuracy, with wetsuits and boards often described as true to the order, and customers value clear size guidance and items that arrive ready to use. Customer service stands out for responsiveness and helpful follow-up, including quick assistance with returns and clear communication throughout the purchasing process. Overall, shoppers highlight smooth transactions, reliable inventory, and a strong, professional service experience.

All reviews

Tianhao H.

Published on 09/07/2025, 16:15 following a purchase from 26/06/2025

good

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Tianhao H.

Published on 09/07/2025, 16:15 following a purchase from 26/06/2025

good

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Jean-Philippe D.

Published on 09/07/2025, 13:06 following a purchase from 20/06/2025

Satisfied with the service from Hawaiisurf. For one more star, they should work with other carriers than DPD who are really the bottom of the basket in the profession

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Charlotte C.

Published on 07/07/2025, 16:12 following a purchase from 23/06/2025

Fast shipping

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Philippe G.

Published on 07/07/2025, 09:39 following a purchase from 17/06/2025

Very attentive and dedicated staff. Small bug on the delivery but independent of Hawaii surf. They made up for it well.

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Mickaël D.

Published on 06/07/2025, 18:46 following a purchase from 14/06/2025

Fast and satisfied!

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Nathalie V.

Published on 06/07/2025, 12:16 following a purchase from 22/06/2025

Item conforms to the description and arrived in good condition, correct packaging, fast shipping, good promotion but it's better to wait for sales.

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Dylan D.

Published on 05/07/2025, 21:32 following a purchase from 25/06/2025

Very good

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Lucas F.

Published on 04/07/2025, 15:47 following a purchase from 24/06/2025

Super very satisfied

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Morgan B.

Published on 03/07/2025, 15:55 following a purchase from 19/06/2025

Super service. Commercial offer in addition to sales.
Fast delivery.
Top!

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Stephane B.

Published on 03/07/2025, 15:39 following a purchase from 23/06/2025

Perfect!

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Olivier C.

Published on 03/07/2025, 12:52 following a purchase from 22/06/2025

Fast shipping
Product conforms

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Jacques B.

Published on 02/07/2025, 23:01 following a purchase from 22/06/2025

Speed following the order neat and serious.

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Léa C.

Published on 01/07/2025, 10:48 following a purchase from 17/06/2025

Order shipped quickly and item as described. I will definitely recommend.
Only downside: the carrier DPD (to avoid).

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Jerome D.

Published on 29/06/2025, 16:29 following a purchase from 13/06/2025

Excellent experience! Fast delivery and quality products. A bit more stock would be welcome.

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Rodrigo A.

Published on 29/06/2025, 13:48 following a purchase from 18/06/2025

BEST PRICES AND EXCEL SERVICE!!!
5 STAR*****!

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Eric T.

Published on 29/06/2025, 12:29 following a purchase from 19/06/2025

Serious and efficient shop

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Franck R.

Published on 29/06/2025, 12:14 following a purchase from 19/06/2025

Order arrived on time well packaged nothing to complain about.

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Roxana R.

Published on 26/06/2025, 12:29 following a purchase from 11/06/2025

On time with delivery and the board arrived in perfect condition.

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Nathalie B.

Published on 24/06/2025, 07:58 following a purchase from 11/06/2025

Very easy to reach someone by phone. Appreciated.
Specify in the ad about delivery fees and free returns over a certain amount, it's important when you live far away.

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Laurent M.

Published on 23/06/2025, 21:01 following a purchase from 07/06/2025

Just pleasure

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Noah E.

Published on 23/06/2025, 17:35 following a purchase from 06/06/2025

Good follow-up

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Yolande D.

Published on 23/06/2025, 10:34 following a purchase from 06/06/2025

Very satisfied
Ultra-light pants, just as I wanted

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Jean Fréderic M.

Published on 21/06/2025, 15:49 following a purchase from 11/06/2025

Fast delivery

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Julien R.

Published on 21/06/2025, 12:51 following a purchase from 10/06/2025

Fast delivery

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Alain S.

Published on 19/06/2025, 16:55 following a purchase from 08/06/2025

Satisfied, thank you.

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Cecilia C.

Published on 19/06/2025, 14:28 following a purchase from 10/06/2025

Very good quality products according to the sport you practice.
I recommend.

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Justine A.

Published on 17/06/2025, 09:37 following a purchase from 03/06/2025

Everything is perfect, customer service with Juliette excellent. Product as described and quality reception! I highly recommend!
As with every order placed, I have nothing to say! Thank you team HawaiiSurf!

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Clément F.

Published on 17/06/2025, 09:05 following a purchase from 03/06/2025

Fast shipping

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Anne-Christine T.

Published on 16/06/2025, 17:29 following a purchase from 03/06/2025

fast delivery and products as described. perfect

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Hakim S.

Published on 16/06/2025, 15:50 following a purchase from 29/05/2025

good!

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Charline R.

Published on 16/06/2025, 09:46 following a purchase from 31/05/2025

Fast delivery. Item as described. Perfect!

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Alexandra V.

Published on 15/06/2025, 20:48 following a purchase from 05/06/2025

everything went very well, products meet expectations

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Gregory L.

Published on 13/06/2025, 15:11 following a purchase from 03/06/2025

Fast / Meets my expectations

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Sophie G.

Published on 13/06/2025, 13:27 following a purchase from 02/06/2025

Thank you to the team for being responsive following a mistake on my part, my sister was able to receive her birthday gift on time and in the right size

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Didier D.

Published on 13/06/2025, 06:28 following a purchase from 27/05/2025

Impeccable relational perfect I highly recommend this shop

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Christine K.

Published on 11/06/2025, 17:20 following a purchase from 31/05/2025

As per the order. The bottom is a bit small...

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Ralph G.

Published on 11/06/2025, 16:59 following a purchase from 01/06/2025

Order received within 48 hours and as per the item I ordered!

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Xavier I.

Published on 11/06/2025, 16:39 following a purchase from 31/05/2025

perfect

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Nathalie B.

Published on 11/06/2025, 14:55 following a purchase from 22/05/2025

Very good quality clothing, very responsive and reachable customer service which is rare today but very appreciated

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