Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 07/05/2019, 23:24 following a purchase from 29/04/2019

Very good

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Acheteur Vérifié

Published on 07/05/2019, 23:01 following a purchase from 26/04/2019

Very accommodating

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Acheteur Vérifié

Published on 07/05/2019, 17:59 following a purchase from 20/04/2019

Website not used, but great store, and the seller is good advice!

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Acheteur Vérifié

Published on 07/05/2019, 12:47 following a purchase from 02/05/2019

Some categories are too repetitive but otherwise very good site.

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Acheteur Vérifié

Published on 07/05/2019, 12:10 following a purchase from 28/04/2019

I did not like the experience I had during my order. First, the tracking link for my order did not work, it was not sent to me a second time even after I asked, then I was not notified of the arrival of my parcel at the pickup point and finally I did not receive the free grip that is supposed to be provided with the purchase of a board. If you want to buy skate products, I advise you to buy from another site.

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Response from HawaiiSurf Published on 07/05/2019

Hello, regarding the tracking link for the parcel, it sometimes bugs a bit but that only comes from DPD and not from our platform. Then regarding the deposit of your parcel and where you were not notified, that too is the responsibility of DPD as they should send you a text when it is at the pickup point. Regarding the grip, it is indeed an error on our part and I apologize for that. Did you speak to someone on the phone so we can send you one for free? Regarding the problem related to DPD, we will pass on the information you gave us. Remaining at your disposal. Best regards, Claude

Acheteur Vérifié

Published on 07/05/2019, 11:40 following a purchase from 01/05/2019

Perfect. The Yow Packs arrived yesterday. No problems with the order or delivery. Perfect.

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Acheteur Vérifié

Published on 07/05/2019, 09:59 following a purchase from 28/04/2019

Everything is ok.. fast, efficient..

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Acheteur Vérifié

Published on 07/05/2019, 09:01 following a purchase from 28/04/2019

Lack of certain precision regarding a size guide depending on brands, the number of wheels in a set, details on possible returns

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Acheteur Vérifié

Published on 07/05/2019, 07:02 following a purchase from 02/05/2019

Nothing to report, no problem but not notified by SMS of the delivery.

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Acheteur Vérifié

Published on 07/05/2019, 02:27 following a purchase from 24/04/2019

Delivery in 48 hours, the package was perfect. Nothing to say

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Acheteur Vérifié

Published on 07/05/2019, 01:43 following a purchase from 04/05/2019

Excellent welcome and valuable advice to find the perfect gear

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Acheteur Vérifié

Published on 06/05/2019, 18:00 following a purchase from 02/05/2019

A box would be preferable as packaging... other than that, NICKEL!

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Acheteur Vérifié

Published on 06/05/2019, 17:44 following a purchase from 27/04/2019

Perfect and good responsiveness to messages. Highly recommended

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Acheteur Vérifié

Published on 06/05/2019, 16:40 following a purchase from 27/04/2019

Items received exactly matching the description of the ads, received quickly and well packaged.

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Acheteur Vérifié

Published on 06/05/2019, 13:14 following a purchase from 03/05/2019

Very satisfied... always on top... thank you for your professionalism.

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Acheteur Vérifié

Published on 06/05/2019, 12:58 following a purchase from 04/05/2019

Nothing to report, everything went well

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Acheteur Vérifié

Published on 06/05/2019, 10:57 following a purchase from 01/05/2019

Very fast and well-prepared package.

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Acheteur Vérifié

Published on 06/05/2019, 09:56 following a purchase from 27/04/2019

Fast and reliable

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Acheteur Vérifié

Published on 06/05/2019, 06:41 following a purchase from 27/04/2019

Nothing to report.

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Acheteur Vérifié

Published on 06/05/2019, 00:21 following a purchase from 03/05/2019

Great service, I recommend!

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Acheteur Vérifié

Published on 05/05/2019, 23:58 following a purchase from 30/04/2019

The most complete and reliable online store in the sliding sports field

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Acheteur Vérifié

Published on 05/05/2019, 21:05 following a purchase from 29/04/2019

Ease of navigation, very reasonable prices

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Acheteur Vérifié

Published on 05/05/2019, 21:01 following a purchase from 02/05/2019

The seller was super nice, very professional. He was attentive to what I needed. Very good store!

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Acheteur Vérifié

Published on 05/05/2019, 20:56 following a purchase from 02/05/2019

A super store!

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Acheteur Vérifié

Published on 05/05/2019, 20:05 following a purchase from 02/05/2019

Very good site with a lot of products and delivered quickly.

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Acheteur Vérifié

Published on 05/05/2019, 18:38 following a purchase from 02/05/2019

Second online purchase, still very satisfied. Price, information, responsiveness, perfect service.

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Acheteur Vérifié

Published on 05/05/2019, 15:38 following a purchase from 20/04/2019

Roller bought in a physical store

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Acheteur Vérifié

Published on 05/05/2019, 13:30 following a purchase from 27/04/2019

The shipment was a bit late due to a holiday, but the delivery was very fast! Nothing to report

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Acheteur Vérifié

Published on 05/05/2019, 10:25 following a purchase from 27/04/2019

Very good team, friendly and professional with a fun personal contact. I went to the store for advice on the gear and they are still pros who practice, so I was very well informed.

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Acheteur Vérifié

Published on 05/05/2019, 09:50 following a purchase from 28/04/2019

Very good service! Delivery the next day at the pickup point!! The best.

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Acheteur Vérifié

Published on 05/05/2019, 08:03 following a purchase from 30/04/2019

Very good site, very fast shipping and receipt as well. Only four stars because I only realized the next day that my package had arrived. If I hadn't checked on the delivery site (as it was not marked on the Hawaiisurf tracking), I would still be waiting for my package... Otherwise, other than that, nothing to say, you can order without any problem.

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Acheteur Vérifié

Published on 05/05/2019, 02:34 following a purchase from 28/04/2019

No problem, well received

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Acheteur Vérifié

Published on 03/05/2019, 23:01 following a purchase from 29/04/2019

Excellent as always for over 30 years.

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Acheteur Vérifié

Published on 03/05/2019, 17:46 following a purchase from 29/04/2019

Extremely satisfied, both with the seriousness of the site and the quality of the offered item. =)

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Acheteur Vérifié

Published on 03/05/2019, 12:08 following a purchase from 20/04/2019

Top-notch. Delivery in 48h respected!!!

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Acheteur Vérifié

Published on 03/05/2019, 10:15 following a purchase from 28/04/2019

Very fast delivery. Very good quality product.

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Acheteur Vérifié

Published on 03/05/2019, 07:56 following a purchase from 30/04/2019

Clear and precise advice that allows for quick selection. The approach is not purely commercial, the support in choosing the material is convincing.

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Acheteur Vérifié

Published on 02/05/2019, 21:15 following a purchase from 30/04/2019

without problem

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Acheteur Vérifié

Published on 02/05/2019, 12:37 following a purchase from 30/04/2019

Pro and fast

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Acheteur Vérifié

Published on 02/05/2019, 12:37 following a purchase from 28/04/2019

Hello, this is the second time I order products from HawaiiSurf and they always arrive on time, and for my second order, it arrived a day earlier than expected even though there was a public holiday, I am very satisfied with the services and the range of products offered, I recommend without hesitation.

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