Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 01/05/2019, 21:07 following a purchase from 24/04/2019

Good

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Acheteur Vérifié

Published on 01/05/2019, 10:15 following a purchase from 07/04/2019

Fast and efficient

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Acheteur Vérifié

Published on 01/05/2019, 09:23 following a purchase from 23/04/2019

Very welcoming, very professional team

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Acheteur Vérifié

Published on 01/05/2019, 08:40 following a purchase from 25/04/2019

Very good site

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Acheteur Vérifié

Published on 30/04/2019, 23:54 following a purchase from 25/04/2019

Fast delivery, compliant material.
Waiting for a refund on a mistake in my order.

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Acheteur Vérifié

Published on 29/04/2019, 16:23 following a purchase from 23/04/2019

Fast delivery.

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Acheteur Vérifié

Published on 29/04/2019, 12:56 following a purchase from 24/04/2019

Great advice and board received in just 24 hours instead of 48 hours, so great!

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Acheteur Vérifié

Published on 29/04/2019, 12:38 following a purchase from 27/04/2019

Great store and great advice, with a choice!

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Acheteur Vérifié

Published on 29/04/2019, 09:00 following a purchase from 25/04/2019

Order received very quickly. Well packaged. What can I say but perfect.

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Acheteur Vérifié

Published on 28/04/2019, 21:04 following a purchase from 21/04/2019

Easy to use

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Acheteur Vérifié

Published on 28/04/2019, 18:02 following a purchase from 26/04/2019

No issues! Fast and compliant.

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Acheteur Vérifié

Published on 28/04/2019, 14:31 following a purchase from 26/04/2019

Delivery was super fast. However, I am disappointed with the condition of the purchased item. The new snowboard I bought has several scratches. I'm even hesitant to return it.

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Acheteur Vérifié

Published on 28/04/2019, 13:32 following a purchase from 26/04/2019

David was very knowledgeable and patient in helping me select the right roller blades for my level. Thank you!

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Acheteur Vérifié

Published on 28/04/2019, 12:54 following a purchase from 25/04/2019

Ultra fast and reliable! Perfect

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Acheteur Vérifié

Published on 27/04/2019, 22:17 following a purchase from 22/04/2019

Delivery as promised and very fast (less than 48h)

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Acheteur Vérifié

Published on 27/04/2019, 21:14 following a purchase from 16/04/2019

Purchases on the site facilitated by informative notes on the items and fast shipping

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Acheteur Vérifié

Published on 27/04/2019, 17:06 following a purchase from 22/04/2019

Fully satisfied. The Pasques offer was too good!

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Acheteur Vérifié

Published on 27/04/2019, 10:26 following a purchase from 23/04/2019

Nothing to add

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Acheteur Vérifié

Published on 26/04/2019, 20:59 following a purchase from 20/04/2019

Good site for riders

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Acheteur Vérifié

Published on 26/04/2019, 16:30 following a purchase from 23/04/2019

Very efficient and in good condition

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Acheteur Vérifié

Published on 26/04/2019, 15:18 following a purchase from 22/04/2019

The package was damaged

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Acheteur Vérifié

Published on 26/04/2019, 14:46 following a purchase from 23/04/2019

Everything went very well from start to finish. I received very good advice from the seller (Claude), the delivery was very fast and I was very well informed at every step. I had requested that the brake be mounted, which was done very well, and I am now delighted to have received my order.
Thank you.

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Acheteur Vérifié

Published on 26/04/2019, 13:44 following a purchase from 24/04/2019

Always on top, Hawaiisurf lightning delivery time and compliant product :)

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Acheteur Vérifié

Published on 26/04/2019, 13:39 following a purchase from 24/04/2019

Very nice!
Ordered the day before at 3:10 PM, delivery in 24 hours,
received the next day at 9:15 AM at the pickup point.
The best, well done!!!

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Acheteur Vérifié

Published on 26/04/2019, 13:35 following a purchase from 23/04/2019

Perfect!

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Acheteur Vérifié

Published on 26/04/2019, 13:30 following a purchase from 22/04/2019

Fast shipping. Careful packaging. Products as described. Impeccable

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Acheteur Vérifié

Published on 25/04/2019, 23:24 following a purchase from 20/04/2019

The products are as described, customer service is perfect, very approachable and attentive, although a bit slow to reach. Only 4 stars and not 5, since HawaiiSurf unfortunately works with Chronopost... pay for delivery in less than 24h, receive it in 48h. Chronopost, really... Change the delivery service. Really.

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Acheteur Vérifié

Published on 25/04/2019, 18:23 following a purchase from 20/04/2019

Very good choice, fast and careful shipping

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Acheteur Vérifié

Published on 25/04/2019, 16:13 following a purchase from 22/04/2019

Very good site and fast delivery. Only small negative point, there should be more security for credit card payment

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Acheteur Vérifié

Published on 25/04/2019, 14:15 following a purchase from 22/04/2019

Meets expectations

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Acheteur Vérifié

Published on 25/04/2019, 14:13 following a purchase from 18/04/2019

good

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Acheteur Vérifié

Published on 25/04/2019, 13:21 following a purchase from 21/04/2019

Good product

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Acheteur Vérifié

Published on 25/04/2019, 12:53 following a purchase from 23/04/2019

Perfect order, ordered on Tuesday and received on Wednesday.

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Acheteur Vérifié

Published on 25/04/2019, 12:40 following a purchase from 22/04/2019

Kudos for the respected delivery time and item matching my order. I highly recommend.

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Acheteur Vérifié

Published on 25/04/2019, 12:39 following a purchase from 22/04/2019

Very well organized package, a wide choice of products and a quickly dispatched order. It's the best

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Acheteur Vérifié

Published on 25/04/2019, 12:36 following a purchase from 22/04/2019

Perfect

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Acheteur Vérifié

Published on 25/04/2019, 12:35 following a purchase from 23/04/2019

Perfect, flawless

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Acheteur Vérifié

Published on 24/04/2019, 18:26 following a purchase from 30/03/2019

Fast and efficient. Product well packaged without issues the violet one.

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Acheteur Vérifié

Published on 23/04/2019, 19:54 following a purchase from 08/04/2019

Excellent

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Acheteur Vérifié

Published on 22/04/2019, 23:15 following a purchase from 18/04/2019

Very well done site, very fast delivery to the relay, my package was available the next day

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