Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 22/02/2019, 15:30 following a purchase from 17/02/2019

Perfect and reactive. Thank you.

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Acheteur Vérifié

Published on 22/02/2019, 14:13 following a purchase from 18/02/2019

Very fast

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Acheteur Vérifié

Published on 22/02/2019, 14:08 following a purchase from 18/02/2019

TOP!!

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Acheteur Vérifié

Published on 22/02/2019, 14:04 following a purchase from 16/02/2019

Ordered on the night from Saturday to Sunday, I received my package on Wednesday. Quite satisfied with Hawaiisurf. However, I received the shipping notice and tracking number after the email inviting me to come pick up my order.

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Acheteur Vérifié

Published on 22/02/2019, 14:01 following a purchase from 20/02/2019

Very good site. The product arrived quickly. When I asked them a question, they responded quickly and clearly.

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Acheteur Vérifié

Published on 22/02/2019, 13:53 following a purchase from 18/02/2019

Product matching my request and delivered on time

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Acheteur Vérifié

Published on 22/02/2019, 13:11 following a purchase from 16/02/2019

Impeccable !!!!

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Acheteur Vérifié

Published on 22/02/2019, 13:04 following a purchase from 19/02/2019

Reactive, compliant with the order, no problem with returns either

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Acheteur Vérifié

Published on 22/02/2019, 13:02 following a purchase from 19/02/2019

Great product and fast order

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Acheteur Vérifié

Published on 21/02/2019, 23:09 following a purchase from 15/02/2019

Cool, the video to choose the right boot was a plus.

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Acheteur Vérifié

Published on 21/02/2019, 17:37 following a purchase from 16/02/2019

Impeccable

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Acheteur Vérifié

Published on 21/02/2019, 11:43 following a purchase from 10/02/2019

Perfect delivery and great post-purchase advice received by calling the store.

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Acheteur Vérifié

Published on 20/02/2019, 20:56 following a purchase from 15/02/2019

As always, an order delivered quickly. And especially a very good service, it took time but they managed to find the part I was missing ^^

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Acheteur Vérifié

Published on 20/02/2019, 16:21 following a purchase from 12/02/2019

Recognized brands, good deals, lots of style and different choices

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Acheteur Vérifié

Published on 20/02/2019, 13:12 following a purchase from 14/02/2019

Fast shipping, no issues

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Acheteur Vérifié

Published on 20/02/2019, 10:12 following a purchase from 15/02/2019

Clear and easy to access

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Acheteur Vérifié

Published on 20/02/2019, 08:53 following a purchase from 13/02/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 19/02/2019, 22:20 following a purchase from 14/02/2019

!!!!

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Acheteur Vérifié

Published on 19/02/2019, 22:20 following a purchase from 16/02/2019

Perfect

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Acheteur Vérifié

Published on 19/02/2019, 21:44 following a purchase from 13/02/2019

Lack of description under some items

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Acheteur Vérifié

Published on 19/02/2019, 09:56 following a purchase from 10/11/2018

Very good. Fast and compliant shipping.

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Acheteur Vérifié

Published on 19/02/2019, 09:56 following a purchase from 10/11/2018

Very good. Fast and compliant shipping.

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Acheteur Vérifié

Published on 19/02/2019, 07:04 following a purchase from 14/02/2019

Very good !!!!

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Acheteur Vérifié

Published on 18/02/2019, 21:57 following a purchase from 07/02/2019

Very precise and fast!

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Acheteur Vérifié

Published on 18/02/2019, 21:07 following a purchase from 13/02/2019

Fast delivery but not possible to choose a DPD pickup point in my town even though there are several. So 15 minutes of driving to go pick up the package.

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Acheteur Vérifié

Published on 18/02/2019, 20:41 following a purchase from 10/02/2019

I received a pair of Burton Ruler snowboard boots... One in 43... the other in 42.5!!! Me who wanted to support a historic skate shop instead of ordering on Amazon...
Waiting for a solution

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Response from HawaiiSurf Published on 21/02/2019

Hello, as discussed over the phone, there was a mix-up with the other pair.
You can come by on Saturday as agreed to exchange the foot that doesn't fit.

Acheteur Vérifié

Published on 18/02/2019, 18:33 following a purchase from 30/01/2019

Order compliant

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Acheteur Vérifié

Published on 18/02/2019, 18:33 following a purchase from 30/01/2019

Order as described

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Acheteur Vérifié

Published on 18/02/2019, 10:05 following a purchase from 13/02/2019

Top notch! Order placed on Wednesday, received on Saturday. No issues with the received product and price below the competition for this item. I recommend.

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Acheteur Vérifié

Published on 18/02/2019, 09:27 following a purchase from 05/02/2019

Order perfect and efficient.
No over-packaging, super price!

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Acheteur Vérifié

Published on 18/02/2019, 08:34 following a purchase from 15/02/2019

Top. Ordered Friday, received Saturday. Product as described

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Acheteur Vérifié

Published on 18/02/2019, 00:24 following a purchase from 12/02/2019

Fast delivery, no issues.

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Acheteur Vérifié

Published on 17/02/2019, 22:09 following a purchase from 13/02/2019

Fast shipping and product as expected

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Acheteur Vérifié

Published on 17/02/2019, 20:00 following a purchase from 13/02/2019

Perfect, fast shipping and fast delivery, nothing to say.

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Acheteur Vérifié

Published on 17/02/2019, 18:49 following a purchase from 15/02/2019

Free in less than 48h. Good price. Good material

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Acheteur Vérifié

Published on 17/02/2019, 18:39 following a purchase from 10/02/2019

The Flaneurz are really great, a quality product and very practical for the city.
I was rather used to inline skates, it's confusing to switch to quad skates at first, but you get used to it very quickly.
I still find it a shame that HawaiiSurf does not offer a version equipped with brakes as they are very useful... but you can buy them for €20 on the Flaneurz site.

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Acheteur Vérifié

Published on 17/02/2019, 18:07 following a purchase from 13/02/2019

Competitive price and fast shipping!

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Acheteur Vérifié

Published on 17/02/2019, 16:46 following a purchase from 12/02/2019

Fast delivery in 1 day! Customer service available and top-notch! Thank you

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Acheteur Vérifié

Published on 17/02/2019, 16:46 following a purchase from 14/02/2019

Fast delivery

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Acheteur Vérifié

Published on 17/02/2019, 15:52 following a purchase from 12/02/2019

Delivery on time

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