Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 177 published reviews
5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
Very serious store. Whether it's customer advice, product quality, or delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Very good shop that needs no introduction, just a slightly sturdier packaging at purchase would be welcome, and a few stickers would be great too! Otherwise, super!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Very good shop that needs no introduction, just a slightly sturdier packaging at purchase would be welcome, and a few stickers would be great too! Otherwise, super!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
Very satisfied. Two orders on Saturday night, one on Sunday night. Called on Tuesday to cancel one of them before it was shipped. Thanks to Romain for his kindness and efficiency. Orders received on Thursday noon as announced during payment. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2019
Fast delivery, perfect packaging. Very satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2019
Very nice jacket! Delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Fast good price good products what else?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
Nothing to report!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Very good shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Fast shipping and very well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Fast shipping and very well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
Purchase of discounted Burton snow boots on the site, received the next day as promised, via Chronopost for an extra 10 euros. Satisfied with the service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
Shipping costs are quite high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
Very happy with the speed of shipping, however the small downside is that when I picked up my package the box was torn (mouse? Carrier?) Nevertheless, my item is intact. It would also be good to be able to go back and modify certain things once the order is placed, for example the relay point that I could not change. I would recommend without hesitation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2019
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Serious site, no issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2019
Serious site, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Fast, product conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Fast, product conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2019
I am discovering this site. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Hello,
I have not been able to retrieve my order to date.
Indeed, I moved to Lyon.
I did change the delivery and billing address on your site, but for the pickup point, it was a shop in Grenoble that was proposed. Since there is a street with the same name not far from my home in Lyon, I didn't pay attention... I will try to go to Grenoble on Saturday to retrieve the package.
Best regards,
Hugo Mandela Care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Hello, I have not been able to retrieve my order to date. Indeed, I moved to Lyon. I did change the delivery and billing address on your site, but for the relay point it was a shop in Grenoble that was proposed. Since there is a street with the same name not far from my home in Lyon, I did not pay attention... I will try to go to Grenoble on Saturday to retrieve the package. Best regards, Hugo Mandela Care
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Product found quickly, easy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Product quickly found, easy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
Product received quickly and as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
Professional and accommodating, I would recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
Professional and accommodating, I would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
One of the best shops in France. Quality products and sellers who take the time to advise you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
One of the best shops in France. Quality products and sellers who take the time to advise you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Very good, impeccable service, careful and attentive. I recommend!
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