Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 26/06/2018, 23:05 following a purchase from 03/06/2018

delivered just in time thank you Hawaii surf

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Acheteur Vérifié

Published on 26/06/2018, 15:55 following a purchase from 22/06/2018

Lack of product definition

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Acheteur Vérifié

Published on 26/06/2018, 09:26 following a purchase from 22/06/2018

Always impeccable at Hawaii

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Acheteur Vérifié

Published on 25/06/2018, 23:07 following a purchase from 20/06/2018

Very good

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Acheteur Vérifié

Published on 25/06/2018, 10:18 following a purchase from 21/06/2018

Order received in record time as always. Ordered items conform. I recommend this site.

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Acheteur Vérifié

Published on 24/06/2018, 19:36 following a purchase from 16/06/2018

Everything great

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Acheteur Vérifié

Published on 24/06/2018, 18:46 following a purchase from 20/06/2018

Super efficient

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Acheteur Vérifié

Published on 24/06/2018, 16:07 following a purchase from 16/06/2018

Perfect.

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Acheteur Vérifié

Published on 24/06/2018, 15:13 following a purchase from 20/06/2018

good promotion, express delivery..well done.

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Acheteur Vérifié

Published on 24/06/2018, 10:04 following a purchase from 19/06/2018

Perfect

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Acheteur Vérifié

Published on 23/06/2018, 22:52 following a purchase from 19/06/2018

Super price, I opted for in-store delivery but the reception was really average. Not a big deal but it leaves a bad feeling. The impression of bothering people.

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Acheteur Vérifié

Published on 23/06/2018, 21:49 following a purchase from 19/06/2018

Perfect

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Acheteur Vérifié

Published on 23/06/2018, 19:53 following a purchase from 19/06/2018

Nothing to say about the site, I am very satisfied. However, paying €7.90 with TNT who doesn't even ring the intercom at my home and goes directly to deliver the package to a relay point!!! Apparently we were 4 or 5 people in this case!!! I would like a refund of my shipping costs. Thank you. Best regards

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Acheteur Vérifié

Published on 23/06/2018, 18:04 following a purchase from 19/06/2018

Super advice on the phone and fast delivery

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Acheteur Vérifié

Published on 23/06/2018, 15:28 following a purchase from 18/06/2018

Interesting price, order shipped and received very very quickly, friendly and competent sellers, perfect!

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Acheteur Vérifié

Published on 22/06/2018, 21:01 following a purchase from 18/06/2018

speed, efficiency, respect for commitments

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Acheteur Vérifié

Published on 22/06/2018, 19:16 following a purchase from 17/06/2018

perfect I highly recommend very happy

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Acheteur Vérifié

Published on 22/06/2018, 16:46 following a purchase from 18/06/2018

Accommodating, commercial, and professional, I appreciated the responsiveness regarding the issue with my order. Thank you to my mysterious contact. Good sliding to all the team of HAWAII & SURF

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Acheteur Vérifié

Published on 22/06/2018, 09:52 following a purchase from 16/06/2018

This is the second time I buy from hawaiisurf, and I am not at all disappointed ^^ The package arrived very quickly, and very well packed.

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Acheteur Vérifié

Published on 22/06/2018, 03:47 following a purchase from 12/06/2018

Good

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Acheteur Vérifié

Published on 21/06/2018, 15:45 following a purchase from 17/06/2018

Fast, and perfect!

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Acheteur Vérifié

Published on 21/06/2018, 14:50 following a purchase from 02/06/2018

Product conforms to what was announced and well packaged.

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Acheteur Vérifié

Published on 21/06/2018, 13:18 following a purchase from 16/06/2018

Fast delivery without issues

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Acheteur Vérifié

Published on 21/06/2018, 11:38 following a purchase from 16/06/2018

completely conform, fast shipping

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Acheteur Vérifié

Published on 20/06/2018, 15:06 following a purchase from 11/06/2018

Fast and careful shipping.

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Acheteur Vérifié

Published on 20/06/2018, 15:04 following a purchase from 15/06/2018

A fast and careful shipment.

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Acheteur Vérifié

Published on 20/06/2018, 12:32 following a purchase from 16/06/2018

Excellent !!

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Acheteur Vérifié

Published on 20/06/2018, 09:13 following a purchase from 15/06/2018

Very good price, good service, fast shipping! Perfect!

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Acheteur Vérifié

Published on 19/06/2018, 16:18 following a purchase from 15/06/2018

Carton opened on one side and torn on the other end.

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Response from HawaiiSurf Published on 19/06/2018

Hello,
We apologize for the condition of the package upon receipt. Was the board damaged? We find it a bit dry that the handling of the order, shipping, and delivery in less than 24 hours by our services (5 PM from the order to availability in the relay) is overshadowed by damage to the packaging carton, especially if the board shows no damage.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 19/06/2018, 10:46 following a purchase from 15/06/2018

Perfect, as always!

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Acheteur Vérifié

Published on 19/06/2018, 09:23 following a purchase from 14/06/2018

Ultra-fast shipping and competitive prices on my skateboard.

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Acheteur Vérifié

Published on 19/06/2018, 08:25 following a purchase from 14/06/2018

Good site and good value for money.

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Acheteur Vérifié

Published on 18/06/2018, 23:05 following a purchase from 14/06/2018

Received quickly and well packaged, the grip provided is appreciated. Very good service but a few minor scratches on the deck that I intended to use for display.

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Acheteur Vérifié

Published on 18/06/2018, 16:51 following a purchase from 12/06/2018

The pivots do not correspond to a truck for quad plates.

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Response from HawaiiSurf Published on 19/06/2018

Hello,
Indeed, you did not order quad pivots but skateboard ones. You can return them to the store address and we will exchange them for the correct ones, what is your plate model?
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 18/06/2018, 11:17 following a purchase from 14/06/2018

Delivery in J+1
Perfect!

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Acheteur Vérifié

Published on 18/06/2018, 09:22 following a purchase from 13/06/2018

Well-made online catalog.
Promo code promoting local commerce, well done!

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Acheteur Vérifié

Published on 18/06/2018, 08:32 following a purchase from 13/06/2018

Excellent site!

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Acheteur Vérifié

Published on 18/06/2018, 00:18 following a purchase from 12/06/2018

Fast and reliable.

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Acheteur Vérifié

Published on 17/06/2018, 22:41 following a purchase from 13/06/2018

Order received at home 2 days later, great.
Very satisfied.

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Acheteur Vérifié

Published on 17/06/2018, 21:01 following a purchase from 29/05/2018

Perfect

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