Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 18/02/2018, 21:26 following a purchase from 14/02/2018

Fast delivery and quality service as always. I recommend.

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Acheteur Vérifié

Published on 18/02/2018, 20:00 following a purchase from 14/02/2018

Very good site
Fast delivery
Thank you hawaiisurf

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Acheteur Vérifié

Published on 18/02/2018, 17:58 following a purchase from 14/02/2018

Hello,
Pay attention to the expected delivery date...
Indicate a range instead of an exact date, as it is not respected!

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Acheteur Vérifié

Published on 18/02/2018, 10:29 following a purchase from 14/02/2018

For the busenitz model I ordered size 43.5 and received size 42 .....

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Response from HawaiiSurf Published on 03/03/2018

Hello,
We apologize for this error, have you already returned the pair? We can offer you an exchange if another model interests you or a refund for the wrong size received.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 18/02/2018, 07:42 following a purchase from 09/02/2018

Very fast shipping. Receipt conforms to the order. Very good quality products. I recommend this seller.

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Acheteur Vérifié

Published on 17/02/2018, 22:34 following a purchase from 13/02/2018

I paid extra to be delivered at home and the TNT carrier never came (no call, no ring, nothing...) I picked up my package at a relay point

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Acheteur Vérifié

Published on 17/02/2018, 21:57 following a purchase from 13/02/2018

Cool

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Acheteur Vérifié

Published on 17/02/2018, 21:35 following a purchase from 12/02/2018

Perfect, nothing to say. Free and fast shipping. Good gear.

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Acheteur Vérifié

Published on 17/02/2018, 17:45 following a purchase from 10/02/2018

Order without problems: simple search, product matching my expectations and delivered as expected.

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Acheteur Vérifié

Published on 17/02/2018, 17:29 following a purchase from 13/02/2018

Wide choice, completely satisfied with my order

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Acheteur Vérifié

Published on 17/02/2018, 15:41 following a purchase from 12/02/2018

Careful and fast shipping, very good

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Acheteur Vérifié

Published on 17/02/2018, 14:41 following a purchase from 13/02/2018

Perfect from A to Z

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Acheteur Vérifié

Published on 16/02/2018, 23:07 following a purchase from 12/02/2018

Very complete, the product photos are good

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Acheteur Vérifié

Published on 16/02/2018, 22:45 following a purchase from 12/02/2018

High quality item at unbeatable prices and ultra-fast delivery

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Acheteur Vérifié

Published on 16/02/2018, 20:12 following a purchase from 12/02/2018

very professional delivered in no time

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Acheteur Vérifié

Published on 15/02/2018, 15:44 following a purchase from 11/02/2018

Fast shipping

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Acheteur Vérifié

Published on 15/02/2018, 06:48 following a purchase from 10/02/2018

Very good. I would recommend

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Acheteur Vérifié

Published on 14/02/2018, 23:21 following a purchase from 11/02/2018

Top, good price and fast

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Acheteur Vérifié

Published on 14/02/2018, 09:11 following a purchase from 08/02/2018

In accordance with online descriptions

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Acheteur Vérifié

Published on 14/02/2018, 08:47 following a purchase from 09/02/2018

Fast shipping, serious packaging, product conforms, nothing to complain about!

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Acheteur Vérifié

Published on 14/02/2018, 06:21 following a purchase from 09/02/2018

Very good

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Acheteur Vérifié

Published on 13/02/2018, 20:28 following a purchase from 08/02/2018

very responsive fast delivery

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Acheteur Vérifié

Published on 13/02/2018, 19:44 following a purchase from 04/02/2018

very good

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Acheteur Vérifié

Published on 13/02/2018, 15:38 following a purchase from 09/02/2018

Package received quickly, top!

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Acheteur Vérifié

Published on 12/02/2018, 20:11 following a purchase from 08/02/2018

Great site with great prices!
Very interesting.

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Acheteur Vérifié

Published on 12/02/2018, 16:53 following a purchase from 05/02/2018

good site

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Acheteur Vérifié

Published on 12/02/2018, 16:50 following a purchase from 07/02/2018

Very good

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Acheteur Vérifié

Published on 12/02/2018, 16:25 following a purchase from 05/02/2018

Slight delay in delivery. But very good products.

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Acheteur Vérifié

Published on 12/02/2018, 14:19 following a purchase from 23/01/2018

Order to Brussels arrived in 5 days including the weekend.
However, not very responsive via email. But the important thing is to receive your order.

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Acheteur Vérifié

Published on 12/02/2018, 12:42 following a purchase from 07/02/2018

Impeccable!

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Acheteur Vérifié

Published on 12/02/2018, 08:59 following a purchase from 05/02/2018

Top notch!

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Acheteur Vérifié

Published on 09/02/2018, 22:33 following a purchase from 05/02/2018

Fast and great promotion!

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Acheteur Vérifié

Published on 08/02/2018, 22:18 following a purchase from 03/02/2018

Very good site
Stickers wouldn't be too much though

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Acheteur Vérifié

Published on 08/02/2018, 21:10 following a purchase from 03/02/2018

Product in good condition, delivery time respected

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Acheteur Vérifié

Published on 08/02/2018, 18:11 following a purchase from 03/02/2018

I unfortunately had to cancel my order but the Hawaii team was very responsive, they took care of everything. If I need to make a purchase again, it will certainly be with them!

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Acheteur Vérifié

Published on 08/02/2018, 17:59 following a purchase from 28/01/2018

Very good

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Acheteur Vérifié

Published on 08/02/2018, 11:02 following a purchase from 02/02/2018

Product very well packaged, super fast shipping, received 2 working days after the order.
Thank you Hawaiisurf!!!

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Acheteur Vérifié

Published on 08/02/2018, 10:09 following a purchase from 02/02/2018

Perfect

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Acheteur Vérifié

Published on 08/02/2018, 10:07 following a purchase from 02/02/2018

Lack of information about the products

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Response from HawaiiSurf Published on 17/02/2018

Hello,
What information were you missing?
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 08/02/2018, 06:00 following a purchase from 27/01/2018

It has been a week since I was supposed to receive my package at the relay point

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Response from HawaiiSurf Published on 17/02/2018

Hello,
We apologize for the delivery delay, we will refund you for the shipping costs of your order.
Best regards
Romain
HAWAIISURF