Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 25/02/2018, 23:24 following a purchase from 22/02/2018

Great

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Acheteur Vérifié

Published on 25/02/2018, 19:02 following a purchase from 21/02/2018

Packaging of the package and speed nothing to say, just no updates on the package tracking on the Hawaïsurf site. Delivery scheduled for February 22, then the 27, and finally the 23.

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Acheteur Vérifié

Published on 25/02/2018, 17:53 following a purchase from 21/02/2018

Perfect for thirty years :)

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Acheteur Vérifié

Published on 25/02/2018, 17:47 following a purchase from 05/02/2018

Perfect

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Acheteur Vérifié

Published on 25/02/2018, 16:47 following a purchase from 19/02/2018

Package arrived on time, in good condition. Good service

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Acheteur Vérifié

Published on 25/02/2018, 14:35 following a purchase from 07/02/2018

A lot of choices

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Acheteur Vérifié

Published on 25/02/2018, 14:09 following a purchase from 21/02/2018

Super fast shipping, impeccable packaging. Nothing to complain about, top Hawaïsurf.

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Acheteur Vérifié

Published on 25/02/2018, 09:31 following a purchase from 14/02/2018

Good choice of gear, appreciable promotions on high-end (rare). Surf received the next day (order placed in the morning) and well packaged.

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Acheteur Vérifié

Published on 25/02/2018, 08:49 following a purchase from 21/02/2018

The site is very useful, it gives you what you need to know and the price is very competitive, thanks for my new Rollerblade

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Acheteur Vérifié

Published on 25/02/2018, 07:03 following a purchase from 18/02/2018

Good shop. Good deal. The sellers are cool.

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Acheteur Vérifié

Published on 24/02/2018, 23:45 following a purchase from 20/02/2018

Unique but a bit expensive

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Acheteur Vérifié

Published on 24/02/2018, 20:56 following a purchase from 05/02/2018

Deadlines respected

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Acheteur Vérifié

Published on 24/02/2018, 18:44 following a purchase from 20/02/2018

Very competent, the phone service kindly explains the procedure to follow online when you are not very alert to this ordering method.

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Acheteur Vérifié

Published on 24/02/2018, 14:23 following a purchase from 04/02/2018

Very good site with a lot of choices

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Acheteur Vérifié

Published on 24/02/2018, 12:44 following a purchase from 19/02/2018

Very good, fast.

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Acheteur Vérifié

Published on 24/02/2018, 10:31 following a purchase from 06/02/2018

Very good

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Acheteur Vérifié

Published on 23/02/2018, 18:58 following a purchase from 19/02/2018

Fast shipping, thank you.

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Acheteur Vérifié

Published on 23/02/2018, 17:22 following a purchase from 03/02/2018

Super light suit for waters at 8°C

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Acheteur Vérifié

Published on 23/02/2018, 14:38 following a purchase from 15/02/2018

Very fast

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Acheteur Vérifié

Published on 23/02/2018, 14:34 following a purchase from 15/02/2018

Very good and that's it!

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Acheteur Vérifié

Published on 23/02/2018, 09:43 following a purchase from 18/02/2018

Good

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Acheteur Vérifié

Published on 22/02/2018, 20:01 following a purchase from 18/02/2018

excellent work, the only downside is the carrier

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Acheteur Vérifié

Published on 22/02/2018, 17:39 following a purchase from 17/02/2018

Order delivered on time. Great. I unpack to try the size and there.... Bad surprise. The quick tightening cord of the shoe is detached from the handle. I ask customer service to contact me to know the procedure please. You have my contact details. Best regards. LG Jérôme.

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Response from HawaiiSurf Published on 01/03/2018

Hello Sir,
We tried to contact you by phone and left you a voicemail indicating the procedure for managing the after-sales service.
You just need to send us a photo by email at [email protected] so that we can assess the damage and contact the supplier to see if a repair is possible or if an exchange is necessary.
Best regards
Kevin VPC

Acheteur Vérifié

Published on 22/02/2018, 17:06 following a purchase from 18/02/2018

Fast, well packaged.

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Acheteur Vérifié

Published on 22/02/2018, 11:45 following a purchase from 16/02/2018

Simple order. Reactive shipping.

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Acheteur Vérifié

Published on 22/02/2018, 10:43 following a purchase from 18/02/2018

Nice site but filter management needs improvement.

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Acheteur Vérifié

Published on 22/02/2018, 05:12 following a purchase from 07/02/2018

Easy to use and beautiful

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Acheteur Vérifié

Published on 21/02/2018, 21:23 following a purchase from 17/02/2018

That's good!

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Acheteur Vérifié

Published on 21/02/2018, 20:46 following a purchase from 16/02/2018

Very good, I recommend!

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Acheteur Vérifié

Published on 21/02/2018, 20:24 following a purchase from 17/02/2018

Nothing to say. The delay, the product, everything is perfect

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Acheteur Vérifié

Published on 21/02/2018, 18:33 following a purchase from 15/02/2018

Very good

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Acheteur Vérifié

Published on 21/02/2018, 12:11 following a purchase from 16/02/2018

Very good service.

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Acheteur Vérifié

Published on 21/02/2018, 07:45 following a purchase from 14/02/2018

Very good products at good prices and fast delivery
Thank you

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Acheteur Vérifié

Published on 20/02/2018, 22:08 following a purchase from 16/02/2018

Ordered on Saturday, received on Tuesday. Perfect site.

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Acheteur Vérifié

Published on 20/02/2018, 19:56 following a purchase from 16/02/2018

Very responsive. Meets deadlines

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Acheteur Vérifié

Published on 20/02/2018, 12:04 following a purchase from 16/02/2018

I ordered a jacket that was initially available on the site but was no longer really available. The next day, I was informed by phone and received a commercial gesture to switch to another product

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Acheteur Vérifié

Published on 20/02/2018, 09:32 following a purchase from 16/02/2018

Nothing to say, delivery was top

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Acheteur Vérifié

Published on 19/02/2018, 14:04 following a purchase from 15/02/2018

EXEMPLARY shipping!!!
Less than 24 hours between payment and receipt of the product!!!
The vast majority of sites should take example from Hawaii Surf!

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Acheteur Vérifié

Published on 19/02/2018, 10:43 following a purchase from 15/02/2018

Good product but stained fixation and damaged box otherwise good

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Acheteur Vérifié

Published on 19/02/2018, 05:20 following a purchase from 08/02/2018

I've been buying my gear from Hawaii Surf for nearly 30 years to fuel my passion for sliding! Skateboard, surf, wakeboard, snowboard, clothes, I've never been disappointed, the advice is quality, the prices are fair and the choice is significant with a lot of renewal and especially availability. The best of the best!
Jérémie

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