Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 01/02/2018, 14:50 following a purchase from 28/01/2018

Perfect, the package arrived very quickly, well packaged, nothing to say, just perfect.

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Acheteur Vérifié

Published on 01/02/2018, 11:23 following a purchase from 27/01/2018

Delivery on time as expected. Competitive price. Perfect.

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Acheteur Vérifié

Published on 01/02/2018, 10:26 following a purchase from 27/01/2018

Correct order delivered on time.

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Acheteur Vérifié

Published on 01/02/2018, 10:17 following a purchase from 25/01/2018

Very good site. Good photos with model measurements (a real plus), competitive prices and free shipping from a certain amount. I recommend.

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Acheteur Vérifié

Published on 01/02/2018, 07:44 following a purchase from 26/01/2018

Ordered product delivered on time. Product (clothing) only placed in a box without being packaged, without protection... beware if the box gets wet for example...

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Acheteur Vérifié

Published on 31/01/2018, 17:43 following a purchase from 26/01/2018

Very good.

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Acheteur Vérifié

Published on 31/01/2018, 14:14 following a purchase from 26/01/2018

Very good.

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Acheteur Vérifié

Published on 31/01/2018, 13:02 following a purchase from 12/01/2018

Very good.

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Acheteur Vérifié

Published on 31/01/2018, 10:50 following a purchase from 26/01/2018

Good website, easy to use.

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Acheteur Vérifié

Published on 31/01/2018, 10:26 following a purchase from 26/01/2018

It is Wednesday.
I ordered last Friday.
And still nothing.
Yet I checked, and most reviews were good!
I am disappointed...

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Response from HawaiiSurf Published on 31/01/2018

Hello,
Why are you disappointed? You ordered on Friday, but after 9 PM with a shipment scheduled for Monday for delivery between Tuesday and today.
The package left yesterday and is being delivered today to the relay point as announced in the deadlines.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 30/01/2018, 22:04 following a purchase from 26/01/2018

Very fast delivery, products conform, perfect.

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Acheteur Vérifié

Published on 30/01/2018, 21:40 following a purchase from 25/01/2018

Very good tracking of the package, received on time. Perfect.

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Acheteur Vérifié

Published on 30/01/2018, 05:29 following a purchase from 25/01/2018

Fast delivery.

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Acheteur Vérifié

Published on 29/01/2018, 21:13 following a purchase from 25/01/2018

Perfect, as usual!

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Acheteur Vérifié

Published on 29/01/2018, 19:08 following a purchase from 25/01/2018

Not the right size of boots in the box.

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Acheteur Vérifié

Published on 29/01/2018, 14:19 following a purchase from 25/01/2018

Very fast and product conforms.

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Acheteur Vérifié

Published on 29/01/2018, 14:16 following a purchase from 25/01/2018

Order placed on Thursday at 3 PM, delivered on Saturday at 10 AM. Super responsive!

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Acheteur Vérifié

Published on 29/01/2018, 08:17 following a purchase from 10/01/2018

Very professional advice from the Hawaiisurf team and a perfect investment regarding my order. Very happy to have ordered from Hawaiisurf. I recommend this site. And again, a big thank you for the professionalism of the team available by phone and by email.

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Acheteur Vérifié

Published on 28/01/2018, 23:09 following a purchase from 24/01/2018

Reliable, order arrived in 48h

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Acheteur Vérifié

Published on 28/01/2018, 21:14 following a purchase from 24/01/2018

serious site, fast delivery.

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Acheteur Vérifié

Published on 28/01/2018, 17:48 following a purchase from 23/01/2018

I recommend it for its choice and relevance

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Acheteur Vérifié

Published on 28/01/2018, 16:59 following a purchase from 19/01/2018

Reliable and very fast !!

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Acheteur Vérifié

Published on 28/01/2018, 09:08 following a purchase from 23/01/2018

Nothing to say
Fast
Product conforms to the description

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Acheteur Vérifié

Published on 28/01/2018, 08:39 following a purchase from 21/01/2018

Perfect, fast shipping, attentive advisor and super responsive, I hesitated between 2 mounts and he advised me very well, I had already been a customer in their store and now that I have moved I ordered online but it's still the same service. I highly recommend

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Acheteur Vérifié

Published on 27/01/2018, 23:02 following a purchase from 23/01/2018

Regular customer and never disappointed!

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Acheteur Vérifié

Published on 27/01/2018, 18:34 following a purchase from 23/01/2018

Great site, no problems every time

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Acheteur Vérifié

Published on 27/01/2018, 14:59 following a purchase from 21/01/2018

Very fast, item conforms to the photos and description. I am delighted with my order and the information I received until delivery.

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Acheteur Vérifié

Published on 27/01/2018, 14:11 following a purchase from 22/01/2018

Fast and efficient. And in the store they are available and very good advice.

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Acheteur Vérifié

Published on 27/01/2018, 10:41 following a purchase from 21/01/2018

Order received quickly.

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Acheteur Vérifié

Published on 27/01/2018, 08:57 following a purchase from 23/01/2018

Perfect

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Acheteur Vérifié

Published on 26/01/2018, 23:07 following a purchase from 22/01/2018

Excellent site. I have rarely seen a site so fast to deliver the ordered product.
Order placed on Monday evening, delivery on Wednesday noon.
Thank you again

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Acheteur Vérifié

Published on 26/01/2018, 20:51 following a purchase from 22/01/2018

Fast delivery

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Acheteur Vérifié

Published on 26/01/2018, 19:03 following a purchase from 22/01/2018

It's a good site to find what you're looking for with a lot of choices.

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Acheteur Vérifié

Published on 26/01/2018, 18:33 following a purchase from 22/01/2018

Good. Quick reception.
Package well packaged

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Acheteur Vérifié

Published on 26/01/2018, 10:14 following a purchase from 22/01/2018

Simple, fast and efficient

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Acheteur Vérifié

Published on 26/01/2018, 07:30 following a purchase from 21/01/2018

I know the shop. Very good service.

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Acheteur Vérifié

Published on 25/01/2018, 22:18 following a purchase from 21/01/2018

reliable, no delivery or material issues

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Acheteur Vérifié

Published on 25/01/2018, 20:47 following a purchase from 21/01/2018

Perfect

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Acheteur Vérifié

Published on 25/01/2018, 20:13 following a purchase from 21/01/2018

Order conforms and delivery time respected.

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Acheteur Vérifié

Published on 25/01/2018, 19:33 following a purchase from 06/01/2018

Without follow-up, I could have waited a long time for my package (which had not been sent) but they were reactive and accommodating.

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