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Rating: 5 out of 5
responsiveness
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
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Rating: 3 out of 5
Response from John Steel
Hello Verified Buyer,
We sincerely thank you for taking the time to share your experience with us. Your feedback is valuable and we hope to have the opportunity to fully satisfy you during your next visit.
Best regards,
The John Steel shop team
We sincerely thank you for taking the time to share your experience with us. Your feedback is valuable and we hope to have the opportunity to fully satisfy you during your next visit.
Best regards,
The John Steel shop team
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
meticulous workmanship and fast delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
very responsive to questions. very helpful in developing the project. order in line with expectations. attentive to delivery.
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Rating: 5 out of 5
Well packaged and arrived ahead of schedule.
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Rating: 5 out of 5
Super service. Speed and top quality
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Rating: 5 out of 5
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Rating: 5 out of 5
Very serious
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Rating: 5 out of 5
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Rating: 5 out of 5
Serious work. Very well packaged and fast delivery
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Rating: 4 out of 5
Very well packaged despite the size (3mm thick aluminium, 100mm x 2000mm), product arrived in good condition. Delivery as fast as expected (on time).
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Rating: 5 out of 5
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Rating: 5 out of 5
Clean, fast and precise Thank you
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Rating: 5 out of 5
Delivery accurate sheets cut to size soon for a future order
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Rating: 5 out of 5
A good choice, 1 custom cut and excellent contact with your sales and technical departments.
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Rating: 5 out of 5
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Rating: 5 out of 5
speed and conformity, easy ordering
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Rating: 5 out of 5
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Rating: 5 out of 5
It's a pity that you can't recover the drops, especially the hollow figures in my example.
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Rating: 5 out of 5
Speed of dispatch and completion of required parts
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Rating: 5 out of 5
as requested. perfect
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Rating: 5 out of 5
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Rating: 5 out of 5
Hello, everything is perfect, there is nothing to add. Sincerely
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Rating: 2 out of 5
I ordered and received 4 aluminium door covers for a very high price of about 90. I expected to receive a high-quality product with an impeccable finish. This is absolutely not the case, as all 4 plates are scratched and the cut-outs are not even smoothed. This is simply scandalous.
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Response from John Steel
Hello, Thank you for your comment. As we discussed over the phone. It's important to pay attention to how the plates may look. The product sheets indicate when there may be scratches, for example. And also, as in your case, that most of our materials come with a PVC film to be removed on installation. If you're not sure which material is right for you, or have questions about how we're going to protect your plates, or about the goods you've received, we'd be delighted to discuss them with you. We'll be happy to discuss it by phone or e-mail :-) Wishing you a pleasant day, Sincerely, John
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Rating: 5 out of 5
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Rating: 4 out of 5
Excellent reactivity . Short delivery time . Price unfortunately too high for professional customers
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good cutting service, price can be adjusted according to the time required (very good thing).
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
clear website fast delivery and competitive price
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Rating: 5 out of 5
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Rating: 5 out of 5