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A
Rating: 5 out of 5
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
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Rating: 5 out of 5
Very good workmanship and delivery time
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Rating: 5 out of 5
Parts compliant, produced and delivered on time with protective packaging... In short, nickel...
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Rating: 5 out of 5
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Rating: 5 out of 5
Fast delivery, compliant product
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good after-sales service, but changing carriers is a disaster.
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Rating: 5 out of 5
Very nice and attentive to the customer's needs, unfortunately the transport company is not great for Belgium... They have already postponed delivery 3 times... A little disappointed with this company but also no nothing to eedire
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Rating: 5 out of 5
Nothing to say great
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Rating: 4 out of 5
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Rating: 5 out of 5
Not the first time we've ordered our prototypes from this site. Never disappointed.
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Rating: 5 out of 5
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Rating: 3 out of 5
Very good telephone contact and correct delivery, but the color of the raw steel on the site (brown) is completely different from that of the part received (gray)... The dimensions are correct, but there are also numerous scratches and a 3mm dent caused by an impact on the top of the part. Cdlt,
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Response from John Steel
Hello, thank you for your comment. You should know that each material has its own specificities. For example, S355 steel, the one you mention, is a rough material and prone to scratching. We indicate all this on the product pages. If you have any doubts, don't hesitate to contact us, we're here to answer your questions. Sincerely, John
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Rating: 5 out of 5
timing and selection
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Rating: 1 out of 5
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Rating: 5 out of 5
Responsiveness and professionalism
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Price and delivery times are good. Too bad you can't make drawings with 1/10 mm cuts on the site.
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Rating: 5 out of 5
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Rating: 5 out of 5
It's not all virtual...very good customer-supplier relations!
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Rating: 3 out of 5
Check the quality of products as they leave your premises, so that customers do not need to carry out additional finishing operations.
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Response from John Steel
Hello Verified Buyer,
We sincerely thank you for your feedback and your observation. Your satisfaction is important to us, and we are doing everything we can to ensure the quality of our products. We hope to see you again soon in our store.
Best regards,
The John Steel team
We sincerely thank you for your feedback and your observation. Your satisfaction is important to us, and we are doing everything we can to ensure the quality of our products. We hope to see you again soon in our store.
Best regards,
The John Steel team
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Rating: 5 out of 5
The contact, the work and its delivery.
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Rating: 5 out of 5
second order and just as satisfied.
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Rating: 5 out of 5
Product quality and speed of delivery
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Rating: 5 out of 5
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Rating: 5 out of 5
Efficiency, responsiveness and professionalism for each of my orders.
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Rating: 5 out of 5
Very friendly team. Work well done and neat!
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Rating: 5 out of 5
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Rating: 5 out of 5
Perfect, I'll order again!
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Rating: 4 out of 5