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A
Rating: 4 out of 5
be less expensive!
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
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Rating: 5 out of 5
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Rating: 3 out of 5
The quality and finish are perfect. The problem is the deadline, which was important to me. There are 3 possible deadlines, so the customer thinks that the dates are respected, and that's not the case.
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Response from John Steel
Hello Verified Buyer,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality and finish of our products. We understand the importance of deadlines and we will do our best to improve our communication on this matter.
Best regards,
The John Steel shop team
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality and finish of our products. We understand the importance of deadlines and we will do our best to improve our communication on this matter.
Best regards,
The John Steel shop team
A
Rating: 2 out of 5
Cutting error on their part from JohnSteel, offer of a 5 credit on the next order... No real solution offered. It's a shame, the quality was there...
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Response from John Steel
Hello, thank you for your comment. Please be careful when assuming a cutting error. It can take a long time to find it. In this type of situation, the most efficient way is to contact us by phone. We always offer a solution, it's just a matter of finding the right one :-) Sincerely, John
A
Rating: 5 out of 5
Perfectly cut parts, I can now widen the front end of my race car.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Hello, the order was quickly processed and delivered. The plate is exactly what I needed.
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Rating: 5 out of 5
Hello, Very good parts as requested. Fast and secure delivery. Thank you John, Raphaël
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
JE MET UN bien car tout a été fait rapidement mais les traces de poncage au niveau des 4 trous du perimour c'est bof bof
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Rating: 5 out of 5
Fast delivery, customer contact, and quality of the product received (precision-cut stainless steel plate).
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
professional work, delivery as expected
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Rating: 4 out of 5
The ease of ordering, the customized cut-outs, the turnaround time.
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Rating: 4 out of 5
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Rating: 4 out of 5
Good and as ordered. I had asked not to be delivered before 05/10/21. However, I was contacted several times as early as 16/09/21. Thank you for taking into account the comments made at the time of ordering. Sincerely
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Rating: 4 out of 5
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Rating: 3 out of 5
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Response from John Steel
Hello Verified Buyer,
We warmly thank you for your review and for taking the time to share your experience. We hope to see you again soon in our online store and offer you an even more satisfying experience.
Sincerely,
The John Steel Team
We warmly thank you for your review and for taking the time to share your experience. We hope to see you again soon in our online store and offer you an even more satisfying experience.
Sincerely,
The John Steel Team
A
Rating: 3 out of 5
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Response from John Steel
Hello Verified Buyer,
Thank you for your feedback and we are pleased to see that you are satisfied with your experience. Your opinion is valuable to us and motivates us to continue improving our service.
Best regards,
The John Steel team
Thank you for your feedback and we are pleased to see that you are satisfied with your experience. Your opinion is valuable to us and motivates us to continue improving our service.
Best regards,
The John Steel team
A
Rating: 5 out of 5
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A
Rating: 5 out of 5
I've been working with John Steel for over a year. I make handcrafted furniture and barbecues. The cutting has always been of the highest quality, with no burrs. What's more, the customer service department has often given me very good advice for my more technical cuts. I recommend this company 100%.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Excellent work, nothing to say
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
I asked them to let me have the cutting parts (needed for my project). they never answered me if it was possible or not. all in all I considered that it was good and I didn't receive anything. if I had had the return of their impossibility, I would never have ordered. unless they don't care about the customer message box!
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Rating: 5 out of 5
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