Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 017 published reviews
5 4 340 87% 4 473 9% 3 91 2% 2 47 1% 1 66 1%

Summary of reviews

John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
+++ customer relations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Ras, Part as requested. Correct price and therefore I recommend the services
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
John & Brigitte always on top!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
no comment
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Perfection on every level, product conforms to specifications, cut as desired, fast delivery, top packaging....
Translated reviews
B
Benoit G.
Rating: 5 out of 5
following a purchase from 01/05/2021
fine
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
fine
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
The visual aspect of the brushed aluminium credenza I received does not correspond to the image presented on the John Steel website. I am therefore very disappointed with what I received;
Translated reviews
Response from John Steel
Good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
Translated reviews
H
Hervé L.
Rating: 1 out of 5
following a purchase from 30/04/2021
My order dated 30/04 is still being prepared, despite the claims of the customer service department, which had promised me delivery ex works on 14 May. We're a long way from an 8-day delivery time. As it is, I cannot recommend John Steel.
Translated reviews
Response from John Steel
Hello, thank you for your comment. Production is currently under a great deal of pressure. There's a surplus of orders, a shortage of materials, and the absence of certain key members... there are many factors. To date, we can guarantee that we are doing our utmost to smooth the flow of orders and are optimizing production to resolve the situation.
A
Acheteur Vérifié
Rating: 5 out of 5
very nice product nice cut very well packed i recommend
Translated reviews
M
Michel M.
Rating: 5 out of 5
following a purchase from 30/04/2021
very nice product nice cut very well packed i recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
The entire order went through without a hitch. Easy to define your plate thanks to an integrated, easy-to-use drawing module.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
My order dated 30/04 is still being prepared, despite the claims of the customer service department, which had promised me delivery ex works on 14 May. We're a long way from an 8-day delivery time. As it is, I cannot recommend John Steel.
Translated reviews
Response from John Steel
Hello, thank you for your comment. Production is currently under a great deal of pressure. There's a surplus of orders, a shortage of materials, and the absence of certain key members... there are many factors. To date, we can guarantee that we are doing our utmost to smooth the flow of orders and are optimizing production to resolve the situation.
B
Bernard B.
Rating: 3 out of 5
following a purchase from 05/04/2021
The visual aspect of the brushed aluminium credenza I received does not correspond to the image presented on the John Steel website. I am therefore very disappointed with what I received;
Translated reviews
Response from John Steel
Hello Bernard,

Thank you for taking the time to share your feedback. We are sorry to hear that the visual aspect of your credenza does not meet your expectations. Your feedback is valuable to us and we hope to welcome you back to our store to fully satisfy you.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 4 out of 5
goods conform to my order. Delivery time a little long
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Work done with precision and serious packaging. I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
The service is very good, the delivery is fast and compliant.
Translated reviews
G
Gilles R.
Rating: 5 out of 5
following a purchase from 29/04/2021
Work done with precision and serious packaging. I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
goods conform to my order. Delivery time a little long
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
The service is very good, the delivery is fast and compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Everything was perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Conforming material. Fast delivery. Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Efficient service, perfect quality, fast delivery...
Translated reviews
F
Fabrice P.
Rating: 5 out of 5
following a purchase from 28/04/2021
Everything was perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Quality wood and great service!
Translated reviews
B
Bruno B.
Rating: 5 out of 5
following a purchase from 27/04/2021
Efficient service, perfect quality, fast delivery...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Excellent service, I recommend
Translated reviews
N
Nadine V.
Rating: 5 out of 5
following a purchase from 26/04/2021
Excellent service, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
John Steel cuts metal but customer service is made of CONCRETE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
John Steel cuts metal but customer service is made of CONCRETE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect, from the website to the quality of delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Everything is perfect, from the website to the quality of delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
At the top
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
At the top
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
Delivered promptly, perfect work, provided you pay close attention to the plan you're drawing (holes in radius, not diameter). More than satisfactory result!
Translated reviews
F
Franck D.
Rating: 5 out of 5
following a purchase from 23/04/2021
Delivered promptly, perfect work, provided you pay close attention to the plan you're drawing (holes in radius, not diameter). More than satisfactory result!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
No complaints
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
No complaints
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
nothing to complain about either the delivery or the order
Translated reviews
We use cookies for audience measurement and improving user experience.