Customer reviews of La Bouteille Dorée

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 654 published reviews

Summary of reviews

La Bouteille Dorée delivers a consistently reliable and efficient experience, with many customers noting fast, precise, and on-time delivery and carefully protected packaging that keeps bottles in excellent condition. The store earns praise for useful communication, quick responses, and attentive service, including generous gift options, smooth online ordering, and careful handling of orders across borders. Customers frequently highlight a wide and diverse selection, including rare wines, and the ability to send gifts with reliable, professional delivery that preserves the gift box presentation. The overall impression is of a serious, responsive company that maintains strong reliability, practical packaging, and friendly, helpful staff.

All reviews

T
Thomas S.
Rating: 4 out of 5
following a purchase from 29/11/2022
Great delivery time and very well packed. However, the deliveryman left the 3 boxes outside ...
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Marc F.
Rating: 5 out of 5
following a purchase from 16/11/2022
the rating is 5 good reception on the phone and shipment within the timeframe that was agreed during our telephone conversation. to be recommended
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Béatrice L.
Rating: 5 out of 5
following a purchase from 12/11/2022
Very good site, serious
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Arnaud A.
Rating: 5 out of 5
following a purchase from 14/11/2022
Order received on time.
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Laurence M.
Rating: 5 out of 5
following a purchase from 17/10/2022
Perfect
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Marie-Christine M.
Rating: 5 out of 5
following a purchase from 12/10/2022
I've been very satisfied with the two orders I've placed with La Bouteille Dorée. The site is very well designed, with a wide choice of wines. The packaging is very pretty and the cards are very attractive. What's more, it's very nice to be able to choose the day of delivery for a birthday, for example. I recommend this site without hesitation.
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Charles T.
Rating: 5 out of 5
following a purchase from 07/10/2022
Perfect
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David R.
Rating: 5 out of 5
following a purchase from 10/10/2022
Good service, delivery ontime and as per my request. Thanks
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Laurence A.
Rating: 3 out of 5
following a purchase from 02/10/2022
Parcel received as indicated. But as it was a gift, it's a pity that we received the notification emails and not the recipient....
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/09/2022
Bottles arrived safely! Very well protected! Perfect!
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Mark C.
Rating: 5 out of 5
following a purchase from 29/08/2022
Thank you very much, a very efficient service
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Béatrice L.
Rating: 5 out of 5
following a purchase from 05/07/2022
Very good site and a relationship based on trust over many years.
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Charlotte H.
Rating: 5 out of 5
following a purchase from 30/08/2022
I was looking for a special gift for a 40th and 45th birthday. Great experience buying 2 magnums bottles on " La Bouteille Dorée " website from exceptional and prompt advice given to delivery to the UK which only took a couple of days! I highly recommend
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Muriel H.
Rating: 5 out of 5
following a purchase from 09/08/2022
Ok!
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Ans P.
Rating: 5 out of 5
following a purchase from 22/06/2022
Very good service, attentive to the customer, very quick response and very kind. Great service. See you next time.
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Veronique C.
Rating: 5 out of 5
following a purchase from 22/06/2022
Everything went smoothly as far as the logistics were concerned, ordering and receiving, but I can't give you an opinion on the wine as it's a gift I won't be giving until next week.
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Benjamin C.
Rating: 5 out of 5
following a purchase from 02/06/2022
Very good. Fast shipping, very well packaged product. I haven't yet had any feedback on the quality of the wine as it was for a gift, but as far as the trust and commercial aspects are concerned, I would definitely recommend b
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Gérard L.
Rating: 4 out of 5
following a purchase from 27/05/2022
A welcome gift
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Laurent L.
Rating: 5 out of 5
following a purchase from 01/06/2022
Perfect
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Martine L.
Rating: 5 out of 5
following a purchase from 27/05/2022
Perfect in every way. I will continue to work with you and recommend you with great pleasure.
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Christophe S.
Rating: 5 out of 5
following a purchase from 04/05/2022
Fast, careful delivery
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Clément P.
Rating: 5 out of 5
following a purchase from 02/05/2022
It was for a gift. The delivery was fast and it worked very well. Thank you
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Béatrice L.
Rating: 5 out of 5
following a purchase from 04/05/2022
Very professional
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Dominique B.
Rating: 5 out of 5
following a purchase from 29/04/2022
The service is top-notch, as is the choice of products. Responsiveness and professionalism are a must! I'd like to recommend them.
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Mali N.
Rating: 3 out of 5
following a purchase from 28/04/2022
Very good for delivery, but gift wrapping with message missing although invoiced.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 15/04/2022
Nickel
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Corinne C.
Rating: 5 out of 5
following a purchase from 07/04/2022
I'm very satisfied with these services. On the other hand, the price of the bottle (Chateau Ferrière Margaux bio) is much higher on the website than if you buy it directly from the château: twice as much. I'm a bit disappointed.
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Response from La Bouteille Dorée
Thank you Corinne for your very positive review of our service.
Concerning the price of the bottle, you must be mistaken because you did not order a bottle on its own but in a gift box with two tasting glasses and a thank-you card for the recipient, which explains the price difference. This explains the price difference, which is not double the price of the bottle.
You have indicated that you appreciate the quality of our gift-wrapping services and our ability to meet delivery dates, and you understand that these come at a cost, which remains very reasonable. Yours sincerely
Customer Service
S
Sonia D.
Rating: 3 out of 5
following a purchase from 07/04/2022
Delivery is impeccable. The wine purchased has not yet been drunk, so I have no comment on that.
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Amandine B.
Rating: 5 out of 5
following a purchase from 30/03/2022
Super fast delivery, very well packaged, in short perfect! I recommend it ;)
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Bernard J.
Rating: 5 out of 5
following a purchase from 11/03/2022
Very good service.
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Elodie L.
Rating: 5 out of 5
following a purchase from 06/03/2022
Perfect, it was for a birthday and the person was delighted.
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Philippe L.
Rating: 5 out of 5
following a purchase from 11/03/2022
Impeccable service!
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Pierre B.
Rating: 5 out of 5
following a purchase from 02/03/2022
Everything went perfectly, despite a change of address along the way, and the bubbles were just right!
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Jim A.
Rating: 5 out of 5
following a purchase from 25/02/2022
very fast and correct
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Veronique L.
Rating: 5 out of 5
following a purchase from 08/03/2022
Perfect
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Jean-Michel M.
Rating: 5 out of 5
following a purchase from 24/02/2022
Shipment received very quickly and excellent contact, serious site that is to be recommended.
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Carole B.
Rating: 5 out of 5
following a purchase from 08/02/2022
Perfect delivery perfect timing
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Chloé M.
Rating: 5 out of 5
following a purchase from 20/02/2022
Perfect, fast delivery
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Claudine S.
Rating: 4 out of 5
following a purchase from 18/02/2022
Everything went very well with the contact and the delivery as well as the quality of the wine. .... It was a gift... Best regards.
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Sonia G.
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good reception. The parcel arrived on time. My friends are delighted.
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