Customer reviews of La Bouteille Dorée

9,7 /10

Based on 655 published reviews

5 564 86% 4 72 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers a consistently reliable and efficient experience, with many customers noting fast, precise, and on-time delivery and carefully protected packaging that keeps bottles in excellent condition. The store earns praise for useful communication, quick responses, and attentive service, including generous gift options, smooth online ordering, and careful handling of orders across borders. Customers frequently highlight a wide and diverse selection, including rare wines, and the ability to send gifts with reliable, professional delivery that preserves the gift box presentation. The overall impression is of a serious, responsive company that maintains strong reliability, practical packaging, and friendly, helpful staff.

All reviews

Nadia B.

Published on 07/07/2021, 09:32 following a purchase from 29/06/2021

Perfect!

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Bruno G.

Published on 25/06/2021, 16:46 following a purchase from 19/06/2021

It was a gift addressed to a company for services rendered. The recipient was very surprised... and touched.

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Simon T.

Published on 22/06/2021, 06:56 following a purchase from 15/06/2021

Easy ordering and fast delivery, very happy!

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Julien C.

Published on 22/06/2021, 04:37 following a purchase from 16/06/2021

Fast delivery as expected

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Maël L.

Published on 21/06/2021, 21:14 following a purchase from 15/06/2021

Very good soap!

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Valerie V.

Published on 21/06/2021, 18:44 following a purchase from 15/06/2021

Perfect.

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Arlette V.

Published on 19/06/2021, 20:55 following a purchase from 18/06/2021

Excellent first experience with "La boureille dorée". Package delivered on time on the day of order, as promised. Perfect tracking and customer information. To be repeated without hesitation!

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Jean T.

Published on 16/06/2021, 10:48 following a purchase from 08/06/2021

Friendly and reliable (both bottles were properly packaged).

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Anne M.

Published on 07/06/2021, 19:55 following a purchase from 01/06/2021

A varied and original offer, a very high quality website, an impeccable delivery service. One regret: not finding in the 3-bottle gift box the detailed information sheets on each bottle, as well as the descriptions of the vineyards and grape varieties that one discovers with pleasure on the site and which accompany the bottles well and complete the offer. I had to make some ugly copies and pastes sent by e-mail after receiving the box to the person to whom I gave the box, hence the 4 stars instead of 5!

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Béatrice L.

Published on 31/05/2021, 09:14 following a purchase from 10/03/2021

Very professional company! Fast and very serious

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Joost B.

Published on 26/05/2021, 08:48 following a purchase from 20/05/2021

Excellent customer service and order tracking

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Patrick G.

Published on 25/05/2021, 11:49 following a purchase from 21/05/2021

Very good service, on-time delivery even on Sundays

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Pascale D.

Published on 22/05/2021, 19:59 following a purchase from 18/05/2021

Well received the parcel, in excellent condition, just have to enjoy it thank you

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David V.

Published on 19/05/2021, 11:24 following a purchase from 08/05/2021

Serious site and choice of delivery day, which is very practical

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Alexandre B.

Published on 19/05/2021, 10:04 following a purchase from 25/04/2021

Delivered on time Everything was perfect!

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Amy F.

Published on 13/05/2021, 15:11 following a purchase from 06/05/2021

Frédéric and the team at La Bouteille Dorée were very efficient and helpful. They made it easy for a non-French speaker to order from abroad on a budget. Their suggestions of wines from a specific region of France were much appreciated by the person who received the gift. I would recommend them to anyone interested in giving a memorable gift!

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Dominique K.

Published on 10/05/2021, 16:11 following a purchase from 07/05/2021

Exceptional service, optimal selection. Highly recommended

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Guillaume H.

Published on 08/05/2021, 12:39 following a purchase from 30/04/2021

Excellent

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Veronique M.

Published on 25/04/2021, 11:44 following a purchase from 20/04/2021

Perfect

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Julien L.

Published on 19/04/2021, 19:40 following a purchase from 13/04/2021

On-time delivery.

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Philippe F.

Published on 19/04/2021, 11:09 following a purchase from 14/04/2021

Delivery as scheduled. Bravo

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Brigitte S.

Published on 18/04/2021, 11:28 following a purchase from 14/04/2021

I recommend, everything went well. Delivery on time. Thank you very much.

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Boris S.

Published on 15/04/2021, 15:45 following a purchase from 08/04/2021

Everything was perfect. From navigating the website to delivery. All that's left is to enjoy!

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Nathalie H.

Published on 15/04/2021, 11:52

Satisfied, including with the quality of the box delivered with the bottles. One drawback, however, was the delivery, which was a day late and a change of location.

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Response from La Bouteille Dorée Published on 16/04/2021

Hello Nathalie,
Thank you very much for your positive feedback. Concerning the delivery time, it is between 24 and 48 hours for a delivery in a relay point as indicated on our website. The date displayed on the site is the one expected by the carrier, but does not constitute a guarantee, only a forecast. In your case, the order was placed on Thursday 08/04 at 11:00 and delivered on Saturday 10/04 at 10:30, i.e. within 48 hours. Nevertheless, we observe that delivery takes place within 24 hours in over 95% of cases.
We apologize on behalf of the carrier for the change of collection point. Chronopost may decide to deliver to another collection point if the one initially chosen is temporarily closed or inaccessible, or if its parcel handling capacity is exceeded at the time of delivery.
Yours faithfully
Customer Service

Eric F.

Published on 03/04/2021, 10:35 following a purchase from 09/12/2020

Just perfect! My gift was delivered within the day at the promised time. Beautiful box too!

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Luca P.

Published on 27/03/2021, 08:10 following a purchase from 22/03/2021

Fast delivery and superb selection.

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Michel C.

Published on 19/03/2021, 06:10 following a purchase from 12/03/2021

Beautiful presentation and top delivery!

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Alexandre D.

Published on 18/03/2021, 14:47 following a purchase from 08/03/2021

Fast and efficient service. I recommend it without any problem.

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Paul L.

Published on 15/03/2021, 08:05 following a purchase from 10/03/2021

Excellent service. Only website that also accepts non-French clients, I tried five other ones who refused me because of my Dutch address. In 2021! When is France going to join the European Union?;-) Pity that your website is not also in English, but for the rest: nothing but compliments.

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Dominique L.

Published on 11/03/2021, 08:36 following a purchase from 02/03/2021

Being blocked (apparently a bug) for my order on the internet I had a person who allowed me to place the order and everything went smoothly. It was perfect.

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Aline O.

Published on 10/03/2021, 13:37 following a purchase from 03/03/2021

Fast, accurate delivery!

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Helene B.

Published on 10/03/2021, 12:40 following a purchase from 03/03/2021

Great service! I live in England and to send a gift, it was great! Thank you so much!

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Nicolas S.

Published on 06/03/2021, 18:15 following a purchase from 02/03/2021

Great selection, on time delivery. Made a great gift.

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Jean-Luc B.

Published on 20/02/2021, 07:34 following a purchase from 15/02/2021

On-time delivery. Perfect upstream customer service.

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Corinne P.

Published on 08/02/2021, 11:54 following a purchase from 02/02/2021

Nothing to say everything is perfect

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Catherine H.

Published on 08/02/2021, 11:33 following a purchase from 01/02/2021

Choice, price and service. Thank you, La Bouteille Dorée!

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Olivier D.

Published on 21/01/2021, 10:03 following a purchase from 14/01/2021

La Bouteille Dorée's attentiveness and responsiveness were excellent. The choice is vast and the procedure extremely clear!

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Guillaume H.

Published on 15/01/2021, 10:08 following a purchase from 07/01/2021

Perfect service and product quality. I recommend this company without reservation.

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Elisabeth A.

Published on 14/01/2021, 12:41 following a purchase from 10/01/2021

Perfect Very attentive Professionalism++++ I recommend 1000%.

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Yvonne R.

Published on 13/01/2021, 22:10 following a purchase from 12/12/2020

Wonderful Service! Very helpful, especially since I was ordering from the US for delivery in Paris. Thank you!

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