Customer reviews of La Bouteille Dorée

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 655 published reviews
5 564 86% 4 72 11% 3 17 3% 2 1 0% 1 1 0%

Summary of reviews

La Bouteille Dorée delivers a consistently reliable and efficient experience, with many customers noting fast, precise, and on-time delivery and carefully protected packaging that keeps bottles in excellent condition. The store earns praise for useful communication, quick responses, and attentive service, including generous gift options, smooth online ordering, and careful handling of orders across borders. Customers frequently highlight a wide and diverse selection, including rare wines, and the ability to send gifts with reliable, professional delivery that preserves the gift box presentation. The overall impression is of a serious, responsive company that maintains strong reliability, practical packaging, and friendly, helpful staff.

All reviews

J
Julien L.
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast and careful delivery!
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Anne-Catherine M.
Rating: 5 out of 5
following a purchase from 16/12/2020
Wide choice and good service
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Armelle W.
Rating: 5 out of 5
following a purchase from 15/12/2020
Once again this year, I made my gifts remotely thanks to La Bouteille Dorée. The quality of customer service is flawless, as demonstrated by a minor shipping incident handled with remarkable efficiency and speed. I recommend them with my eyes closed.
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Bertrand M.
Rating: 5 out of 5
following a purchase from 12/12/2020
Great service, fast and efficient!
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William A.
Rating: 5 out of 5
following a purchase from 13/12/2020
Fast, efficient, compliant products
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Geraldina A.
Rating: 5 out of 5
following a purchase from 05/12/2020
A great choice, good wine, great care in packaging that allowed my gift abroad to arrive whole and to delight the person who received it! Perfect! I recommend it.
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Nicolas C.
Rating: 4 out of 5
following a purchase from 16/12/2020
All went well
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Remi M.
Rating: 5 out of 5
following a purchase from 21/12/2020
Delivered right on time for Christmas Eve! Bravo
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Cendrine G.
Rating: 5 out of 5
following a purchase from 20/12/2020
Punctuality Efficiency Seriousness Only intoxicating happiness ;)
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Julien-Pierre L.
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast and careful delivery. I recommend
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Christelle P.
Rating: 5 out of 5
following a purchase from 09/12/2020
Good quality service, delivered on time.
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Luc H.
Rating: 5 out of 5
following a purchase from 30/11/2020
My parcel arrived quickly and conformed to my order, nothing to say.
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Florent L.
Rating: 5 out of 5
following a purchase from 03/12/2020
Fast, friendly service. I approve!
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Martine B.
Rating: 4 out of 5
It's a pity that an explanation of the wines in the gift box isn't included.
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Response from La Bouteille Dorée
Hello Martine, thank you very much for your positive review. You can find the detailed description of the wines here :
- https://www.labouteilledoree.com/saint-emilion/4468-chateau-teyssier-saint-emilion-grand-cru-2016.html
- https://www.labouteilledoree.com/montagne-saint-emilion/4622-19703-chateau-maison-blanche-montagne-saint-emilion-2016.html
In addition, we are studying a solution that would enable the recipient to access the wine description upon receipt of the gift box, and we expect to implement it early next year.
We remain at your disposal,
Yours sincerely
P
Pedro L.
Rating: 5 out of 5
following a purchase from 19/11/2020
I'm glad I ordered from them.
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Nicole B.
Rating: 5 out of 5
following a purchase from 12/11/2020
A little pricey but great service and delivery
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Jean Francois V.
Rating: 5 out of 5
following a purchase from 15/11/2020
On-time and compliant delivery
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Robert K.
Rating: 5 out of 5
following a purchase from 19/11/2020
Easy ordering, exceptional customer service, fast delivery in Paris. Highly recommended!
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Charlotte M.
Rating: 5 out of 5
following a purchase from 17/11/2020
Great service, thank you very much! I wanted a bespoke box with wines from women winemakers for a birthday. I was given wine suggestions and my order was delivered in less than 48 hours.
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Elisabeth H.
Rating: 5 out of 5
following a purchase from 12/11/2020
living up to its reputation, thank you.
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Dominique D.
Rating: 5 out of 5
following a purchase from 10/11/2020
pleasant welcome, great responsiveness for a last-minute order, impeccable service. i recommend it.
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François S.
Rating: 5 out of 5
following a purchase from 04/11/2020
perfect service
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Annie F.
Rating: 5 out of 5
following a purchase from 23/10/2020
The parcel arrived on time and conformed to my expectations.
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Yves R.
Rating: 5 out of 5
following a purchase from 19/10/2020
Good service , thank you
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Alice S.
Rating: 5 out of 5
following a purchase from 09/10/2020
Very good service
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Christian J.
Rating: 5 out of 5
following a purchase from 01/09/2020
satisfied with my order and its fast delivery.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 12/09/2020
Very good Bottles conform to my order. Especially since it was a gift!
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Henry S.
Rating: 5 out of 5
following a purchase from 01/09/2020
Highly recommended! Following an incident in their cellar, this company offered to replace one of the wines ordered with a better one, entirely at their own expense. Bravo!
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Hugo M.
Rating: 5 out of 5
following a purchase from 26/08/2020
Top
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Marianne B.
Rating: 5 out of 5
following a purchase from 27/07/2020
Impeccable service and communication every time!
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Paul M.
Rating: 5 out of 5
following a purchase from 27/06/2020
Very reactive, nice and I received the parcel quickly! Thank you "La bouteille Dorée".
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Elizabeth F.
Rating: 5 out of 5
following a purchase from 23/06/2020
Great and generous - many thanks
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Aurore T.
Rating: 4 out of 5
following a purchase from 13/06/2020
Easy express delivery to change the Beau coffret slot
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Armelle W.
Rating: 5 out of 5
following a purchase from 12/06/2020
Always impeccable. If you have the slightest problem, you can count on prompt, attentive follow-up. In today's increasingly online world, it's the quality of service that makes all the difference. So don't hesitate to entrust my gifts to La Bouteille Dorée.
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Yann M.
Rating: 4 out of 5
following a purchase from 18/06/2020
Efficient service, but instead of 3 bottles in a box, my friend received 2 bottles in individual boxes and one bottle without a box.
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Thomas S.
Rating: 5 out of 5
following a purchase from 09/06/2020
very fast, perfect, thank you very much
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Eric L.
Rating: 5 out of 5
following a purchase from 10/06/2020
Faultless, very safe.
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Christophe V.
Rating: 5 out of 5
following a purchase from 05/06/2020
reliable service and interesting opportunities
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Jeanne S.
Rating: 5 out of 5
following a purchase from 31/05/2020
Nothing to complain about, perfect service and easy choice thanks to the well-designed site!
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Jean-Christophe M.
Rating: 5 out of 5
following a purchase from 26/05/2020
Availability, advice and top-level service.
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