Customer reviews of L’Atelier du Vin

9,7 /10

Based on 814 published reviews

Summary of reviews

Customers consistently highlight excellent product quality and thoughtful craftsmanship, with many noting beautiful, well-made items, practical design, and features like engraving, sturdy packaging, and reliable performance. Delivery stands out for speed and reliability, with multiple mentions of fast, on-time shipping, careful handling, and efficient service including friendly, responsive support and even handwritten notes. The customer service experience is repeatedly described as courteous, professional, and proactive, resolving issues quickly and replacing items when needed. Overall, the store is perceived as trustworthy and capable, delivering impressive gifts and practical wine-related products that meet or exceed expectations.

All reviews

Lou H.

Published on 16/12/2023 à 15h51 following a purchase from 13/12/2023

Perfect, delivery the day after ordering as a Christmas gift, very efficient, I recommend it!

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Karl D.

Published on 15/12/2023 à 17h04 following a purchase from 10/12/2023

Auch unsere Freunde sind von Ihren besonderen Gläsern begeistert. Sie sind wohl einmalig in der Welt! Auch viel robuster als die Vorgänger. Danke, Mit allen guten Wünschen aus Wien Dres, Christel & Karl Fritsche.

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Nicole D.

Published on 15/12/2023 à 15h32 following a purchase from 12/12/2023

Extremely fast and responsive, very reliable!

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Arnaud S.

Published on 14/12/2023 à 22h06 following a purchase from 10/12/2023

Good product. Aesthetic design.

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Pascal G.

Published on 14/12/2023 à 18h15 following a purchase from 11/12/2023

Absolutely correct. Fast delivery.

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Anja B.

Published on 13/12/2023 à 19h09 following a purchase from 04/12/2023

Fast shipping, unfortunately the packaging was damaged.

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Stephanie J.

Published on 12/12/2023 à 10h06 following a purchase from 05/12/2023

Great products. I have been a customer for a long time. Very fast shipping. Perfect!

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Alain L.

Published on 09/12/2023 à 09h14 following a purchase from 05/12/2023

fast parcel delivery

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Fanny M.

Published on 08/12/2023 à 16h40 following a purchase from 02/12/2023

Order delivered on time. Packaging ok

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Sophie C.

Published on 07/12/2023 à 20h27 following a purchase from 30/11/2023

easy ordering, same-day delivery

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Jean Louis R.

Published on 07/12/2023 à 17h20 following a purchase from 01/12/2023

very nice item -fast order-perfect

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Christiane T.

Published on 07/12/2023 à 17h19 following a purchase from 30/11/2023

Very correct delivery, on time

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'Hubert+' O.

Published on 05/12/2023 à 12h06 following a purchase from 26/11/2023

Excellent service. The company "Atelier du vin" is very responsive and professional. The parcel containing the set of utensils was a little damaged on delivery and the Atelier du Vin staff replaced what had been damaged in transit, without any problem or discussion.
In terms of overall quality and aesthetics, I'd like to congratulate them. The utensils are solid, superb and beautifully made. Highly recommendable.

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Dominique G.

Published on 04/12/2023 à 17h16 following a purchase from 29/11/2023

Very fast delivery. Very responsive service.

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Yolande D.

Published on 03/12/2023 à 22h26 following a purchase from 29/11/2023

Very good! Fast delivery! I recommend

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Dominique B.

Published on 02/12/2023 à 18h46 following a purchase from 29/11/2023

ultra fast and satisfied with the result

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Elisabeth P.

Published on 30/11/2023 à 14h02 following a purchase from 27/11/2023

OK TB

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Nina P.

Published on 30/11/2023 à 11h45 following a purchase from 23/11/2023

Impeccable packaging and on-time delivery.

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Amse K.

Published on 27/11/2023 à 14h17 following a purchase from 05/11/2023

I am satisfied

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Nadine C.

Published on 26/11/2023 à 20h13 following a purchase from 09/11/2023

Very easy, product corresponds to demand

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Pascale L.

Published on 23/11/2023 à 18h23 following a purchase from 21/11/2023

Perfect in every way!

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Jean-Francois P.

Published on 16/11/2023 à 13h59 following a purchase from 13/11/2023

Perfect

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Jean-Claude S.

Published on 10/11/2023 à 15h18 following a purchase from 04/11/2023

As a wine club organizer, I'm glad that a company like yours exists, and especially that it offers good wine-related products.

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Yoav G.

Published on 09/11/2023 à 01h10 following a purchase from 04/10/2023

Delivery was really bad. I had to contact customer service and they basically told me to call the local post office. I got the items 4 weeks later...

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Louis R.

Published on 05/11/2023 à 12h32 following a purchase from 01/11/2023

Perfect

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Thierry J.

Published on 04/11/2023 à 17h55 following a purchase from 28/10/2023

Very good

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Jean-Louis M.

Published on 31/10/2023 à 09h09 following a purchase from 23/10/2023

The products are good and seem to be of high quality. The only reason I didn't give it 5 stars was because my order didn't include my little gift.

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Marine G.

Published on 28/10/2023 à 12h44 following a purchase from 24/10/2023

AS DESCRIBED. FAST DELIVERY. A LITTLE SURPRISE GIFT.

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Sebastien M.

Published on 26/10/2023 à 19h32 following a purchase from 22/10/2023

Fast delivery, product conforms to specifications and seems to be of good quality.

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Ivana C.

Published on 23/10/2023 à 08h11 following a purchase from 16/10/2023

A very high quality product, fast delivery and easy ordering.

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Filomena M.

Published on 15/10/2023 à 13h08 following a purchase from 08/10/2023

I loved the experience. Practical and functional.

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Ilaria G.

Published on 11/10/2023 à 00h19 following a purchase from 25/09/2023

Quick delivery, wonderful signature and packaging

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Georges G.

Published on 06/10/2023 à 15h26 following a purchase from 02/10/2023

Good choice, good price, fast delivery, perfect!

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Francine V.

Published on 30/09/2023 à 16h43 following a purchase from 27/09/2023

Disappointed by the packaging I had chosen with gift wrapping the gift is badly wrapped scotch apparent, folding poorly done I had to redo the packaging paid 4 euros for nothing.

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Christian L.

Published on 19/09/2023 à 10h12 following a purchase from 13/09/2023

Perfect I found what I was looking for

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Jeanne L.

Published on 17/09/2023 à 18h58 following a purchase from 12/09/2023

Super fast delivery

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Loïc A.

Published on 17/09/2023 à 16h07 following a purchase from 14/09/2023

Very nice site, but a little poor compared to the products on offer.

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Oliver B.

Published on 17/09/2023 à 14h03 following a purchase from 10/09/2023

All was well.

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Maguelonne C.

Published on 14/09/2023 à 19h58 following a purchase from 10/09/2023

Impeccable and very fast shipping!

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Delhorbe C.

Published on 30/08/2023 à 14h24 following a purchase from 26/08/2023

The customer service is top notch! My order is in order.

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