/10
★★★★★
based on 698 published reviews
★★★★★
based on 698 published reviews
Latest positive customer reviews
5/5
★★★★★
Very good quality. Am very satisfied with the lamp
Claudia B.
purchased on 06/09/2023
Translated review Answer from Lumitop
Dear Claudia,
Thank you very much for your positive feedback! We are very pleased that you are satisfied with the quality of our lamp. It is our goal to offer products of the highest quality, and your feedback encourages us to do so. Please do not hesitate to contact us with any further questions or needs. Thank you for choosing Lumitop.com!
Sincerely yours,
The Lumitop.com Team.
Thank you very much for your positive feedback! We are very pleased that you are satisfied with the quality of our lamp. It is our goal to offer products of the highest quality, and your feedback encourages us to do so. Please do not hesitate to contact us with any further questions or needs. Thank you for choosing Lumitop.com!
Sincerely yours,
The Lumitop.com Team.
5/5
★★★★★
Just one small regret: I didn't see that there was a model with 6 articulated arms when I bought the one with 4, catalog to improve ...
Nelly J.
purchased on 17/09/2023
Translated review Answer from Lumitop
Dear Nelly,
First of all, we would like to thank you for your constructive feedback. We're sorry to hear that you didn't see the 6-arm model when you made your purchase. It's true that we do offer two versions: the 4-arm SI433 signal model and another 6-arm Loft D9406. We understand your regret.
To remedy this, please contact us if you would like to make an exchange. We'll do everything we can to support you in this process and ensure your satisfaction.
As for the presentation of our catalog, we have taken note of your comment and will work to improve its clarity. Your feedback is invaluable and helps us to continually improve.
Once again, we apologize for this inconvenience and hope to have the opportunity to meet your expectations to the best of our ability in the future.
With kindest regards,
The Lumitop.com team.
First of all, we would like to thank you for your constructive feedback. We're sorry to hear that you didn't see the 6-arm model when you made your purchase. It's true that we do offer two versions: the 4-arm SI433 signal model and another 6-arm Loft D9406. We understand your regret.
To remedy this, please contact us if you would like to make an exchange. We'll do everything we can to support you in this process and ensure your satisfaction.
As for the presentation of our catalog, we have taken note of your comment and will work to improve its clarity. Your feedback is invaluable and helps us to continually improve.
Once again, we apologize for this inconvenience and hope to have the opportunity to meet your expectations to the best of our ability in the future.
With kindest regards,
The Lumitop.com team.
5/5
★★★★★
Good communication. Product as described. I recommend this site.
Sabine P.
purchased on 31/08/2023
Translated review Answer from Lumitop
Dear Sabine,
Thank you for your positive feedback. We are delighted to hear that you appreciated our communication and that the product you received was as described. Your recommendation is very much appreciated and encourages us to continue offering excellent service.
Please do not hesitate to contact us should you require anything in the future. We are here to serve you.
Best regards,
The Lumitop.com team.
Thank you for your positive feedback. We are delighted to hear that you appreciated our communication and that the product you received was as described. Your recommendation is very much appreciated and encourages us to continue offering excellent service.
Please do not hesitate to contact us should you require anything in the future. We are here to serve you.
Best regards,
The Lumitop.com team.
5/5
★★★★★
More than satisfied really. I have several fixtures to buy and will order for sure from Limitop 💕💕💕.
Lisa F.
purchased on 02/07/2023
Translated review Answer from Lumitop
Dear Lisa,
Many thanks for your kind words. We are more than happy to hear that you are more than satisfied with your experience with Lumitop.com. Your enthusiasm and your intention to order again are the greatest compliment you can pay us.
When you're ready to buy your next fixtures, please don't hesitate to contact us. We'll be there to offer you the best possible service.
Yours faithfully
The Lumitop.com team. 💕💕💕
Many thanks for your kind words. We are more than happy to hear that you are more than satisfied with your experience with Lumitop.com. Your enthusiasm and your intention to order again are the greatest compliment you can pay us.
When you're ready to buy your next fixtures, please don't hesitate to contact us. We'll be there to offer you the best possible service.
Yours faithfully
The Lumitop.com team. 💕💕💕
5/5
★★★★★
Product conforms, deadline met. Very good
Karine B.
purchased on 06/09/2023
Translated review Answer from Lumitop
Dear Karine,
Thank you very much for your positive and concise feedback. We are delighted to hear that the product met your expectations and that the delivery time was respected. Your satisfaction is our priority, and we're glad we were able to meet your needs.
Please do not hesitate to come back to us if you have any further needs or questions in the future. We're here to serve you.
Sincerely yours
The Lumitop.com team.
Thank you very much for your positive and concise feedback. We are delighted to hear that the product met your expectations and that the delivery time was respected. Your satisfaction is our priority, and we're glad we were able to meet your needs.
Please do not hesitate to come back to us if you have any further needs or questions in the future. We're here to serve you.
Sincerely yours
The Lumitop.com team.
5/5
★★★★★
Golden customer service. They're top-notch: exceptionally helpful and responsive.
Maëlle C.
purchased on 18/09/2023
Translated review Answer from Lumitop
Dear Maëlle,
Thank you so much for your kind words about our customer service. We're delighted to hear that you found our team particularly helpful and responsive. Your satisfaction is our priority, and we are here to offer you the best possible service.
Please feel free to contact us at any time if you have any further questions or needs. We're here to help.
We look forward to hearing from you,
The Lumitop.com team.
Thank you so much for your kind words about our customer service. We're delighted to hear that you found our team particularly helpful and responsive. Your satisfaction is our priority, and we are here to offer you the best possible service.
Please feel free to contact us at any time if you have any further questions or needs. We're here to help.
We look forward to hearing from you,
The Lumitop.com team.
5/5
★★★★★
Reliable processing of the order. Beautiful lamps.
Arno B.
purchased on 08/09/2023
Translated review Answer from Lumitop
Dear Arno,
Thank you very much for your feedback. We are very pleased to hear that you appreciate our reliable processing of your order and that you like the lamps so much. Customer satisfaction is our top priority and it is nice to know that we were able to meet your expectations.
If you have any further questions or need more lamps in the future, please do not hesitate to contact us. We are happy to be of service to you.
Sincerely yours,
The team of Lumitop.com.
Thank you very much for your feedback. We are very pleased to hear that you appreciate our reliable processing of your order and that you like the lamps so much. Customer satisfaction is our top priority and it is nice to know that we were able to meet your expectations.
If you have any further questions or need more lamps in the future, please do not hesitate to contact us. We are happy to be of service to you.
Sincerely yours,
The team of Lumitop.com.
5/5
★★★★★
Everything went perfectly so far, although I will return the product because the small signalieldé not to my taste. The contact has been excellent so far. Further I can not yet judge.
Robert S.
purchased on 07/10/2023
Translated review Answer from Lumitop
Dear Robert,
Thank you very much for your feedback. We are glad to hear that everything has gone perfectly so far, even if you decided to return the product because it did not suit your taste. We appreciate your honest feedback and your positive experience with our customer service so far.
If you have any further questions or need assistance, whether with returns or any other concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The team of Lumitop.com.
Thank you very much for your feedback. We are glad to hear that everything has gone perfectly so far, even if you decided to return the product because it did not suit your taste. We appreciate your honest feedback and your positive experience with our customer service so far.
If you have any further questions or need assistance, whether with returns or any other concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The team of Lumitop.com.
5/5
★★★★★
Top manufacture quality and full transparency regarding the processing status of the order. Very professional!
Tri-cuong V.
purchased on 23/08/2023
Translated review Answer from Lumitop
Dear Tri-Cuong,
Thank you very much for your feedback. We are very pleased to hear that you are satisfied with our high quality manufacture and that you appreciate our transparency regarding the processing status of your order as well as our professional service. Your satisfaction is our utmost concern.
If you have any further questions or need our assistance in the future, please do not hesitate to contact us. We will be happy to assist you.
Sincerely yours,
The team of Lumitop.com.
Thank you very much for your feedback. We are very pleased to hear that you are satisfied with our high quality manufacture and that you appreciate our transparency regarding the processing status of your order as well as our professional service. Your satisfaction is our utmost concern.
If you have any further questions or need our assistance in the future, please do not hesitate to contact us. We will be happy to assist you.
Sincerely yours,
The team of Lumitop.com.
5/5
★★★★★
My jld chandelier is still in its box - I'll let you know when it's on the ceiling!
Evelyne G.
purchased on 07/08/2023
Translated review Answer from Lumitop
Liebe Evelyne,
Wir danken Ihnen für Ihre perfekte Bewertung von 5/5! Wir freuen uns darauf, Ihre Eindrücke zu hören, wenn Ihr Jieldé-Kronleuchter an der Decke montiert wird. Wenn Sie Hilfe oder Rat bei der Installation benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Sie zu unterstützen.
Wir hoffen, dass Ihr Kronleuchter Ihrem Raum ein wunderbares Licht verleihen wird. Zögern Sie nicht, Ihre Erfahrungen mit uns zu teilen, sobald er angebracht ist.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
Wir danken Ihnen für Ihre perfekte Bewertung von 5/5! Wir freuen uns darauf, Ihre Eindrücke zu hören, wenn Ihr Jieldé-Kronleuchter an der Decke montiert wird. Wenn Sie Hilfe oder Rat bei der Installation benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Sie zu unterstützen.
Wir hoffen, dass Ihr Kronleuchter Ihrem Raum ein wunderbares Licht verleihen wird. Zögern Sie nicht, Ihre Erfahrungen mit uns zu teilen, sobald er angebracht ist.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
5/5
★★★★★
Perfect! Delivery on time, impeccable product, I recommend!
Martine D.
purchased on 30/08/2023
Translated review Answer from Lumitop
Liebe Martine,
Ein herzliches Dankeschön für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles perfekt gelaufen ist, von der Einhaltung der Lieferfristen bis zur tadellosen Qualität des Produkts. Ihre Empfehlung wird sehr geschätzt und ist ein wertvolles Zeichen der Zufriedenheit.
Zögern Sie nicht, sich wieder an uns zu wenden, wenn Sie in Zukunft etwas brauchen. Wir sind für Sie da.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
Ein herzliches Dankeschön für Ihr positives Feedback! Es freut uns sehr zu hören, dass alles perfekt gelaufen ist, von der Einhaltung der Lieferfristen bis zur tadellosen Qualität des Produkts. Ihre Empfehlung wird sehr geschätzt und ist ein wertvolles Zeichen der Zufriedenheit.
Zögern Sie nicht, sich wieder an uns zu wenden, wenn Sie in Zukunft etwas brauchen. Wir sind für Sie da.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
5/5
★★★★★
Best online price, prompt & polite resolution to a small issue with the product, will be my first choice going forward
Russell T.
purchased on 16/09/2023
Answer from Lumitop
Dear Russell,
Thank you for your kind words. We're delighted to hear that you found our prices to be the best online and that we were able to promptly and politely resolve a small issue with the product. Your satisfaction is our priority, and we're honored to be your first choice for future purchases.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you.
Warm regards,
The Lumitop.com Team.
Thank you for your kind words. We're delighted to hear that you found our prices to be the best online and that we were able to promptly and politely resolve a small issue with the product. Your satisfaction is our priority, and we're honored to be your first choice for future purchases.
If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to serve you.
Warm regards,
The Lumitop.com Team.
5/5
★★★★★
Top
David D.
purchased on 23/08/2023
Translated review Answer from Lumitop
her David,
Vielen Dank für Ihren knappen, aber positiven Kommentar! Wir freuen uns, dass Sie unseren Service als "top" empfunden haben. Ihre Zufriedenheit ist unsere Priorität, und wir sind da, um Ihnen auf die bestmögliche Weise zu helfen.
Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie in Zukunft weitere Bedürfnisse oder Fragen haben. Wir stehen Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
Vielen Dank für Ihren knappen, aber positiven Kommentar! Wir freuen uns, dass Sie unseren Service als "top" empfunden haben. Ihre Zufriedenheit ist unsere Priorität, und wir sind da, um Ihnen auf die bestmögliche Weise zu helfen.
Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie in Zukunft weitere Bedürfnisse oder Fragen haben. Wir stehen Ihnen gerne zur Verfügung.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
5/5
★★★★★
I am thrilled with the lamp. The delivery was incredibly fast. in addition, the information communication via email was gr0ßartig.
Aurelija D.
purchased on 05/10/2023
Translated review Answer from Lumitop
Chère Aurelija
Merci beaucoup pour votre réaction enthousiaste en allemand. Nous sommes ravis d'apprendre que vous êtes si enthousiaste à propos de la lampe et que la livraison a été incroyablement rapide. Nous attachons une grande importance à une communication claire par e-mail, et c'est formidable d'apprendre que vous avez été satisfaite de cette expérience.
Si vous avez d'autres questions ou si vous avez besoin d'autres produits à l'avenir, n'hésitez pas à nous contacter. Nous sommes à votre disposition.
Sincères salutations,
L'équipe de Lumitop.com.
Merci beaucoup pour votre réaction enthousiaste en allemand. Nous sommes ravis d'apprendre que vous êtes si enthousiaste à propos de la lampe et que la livraison a été incroyablement rapide. Nous attachons une grande importance à une communication claire par e-mail, et c'est formidable d'apprendre que vous avez été satisfaite de cette expérience.
Si vous avez d'autres questions ou si vous avez besoin d'autres produits à l'avenir, n'hésitez pas à nous contacter. Nous sommes à votre disposition.
Sincères salutations,
L'équipe de Lumitop.com.
5/5
★★★★★
The product received was as requested and delivery times were respected.
Philippe V.
purchased on 09/09/2023
Translated review Answer from Lumitop
Lieber Philippe,
Wir danken Ihnen, dass Sie Ihr Einkaufserlebnis mit uns geteilt haben. Es ist wunderbar zu erfahren, dass das Produkt, das Sie erhalten haben, Ihren Erwartungen entsprach und dass die Lieferzeiten eingehalten wurden. Ihre Zufriedenheit ist unsere oberste Priorität, und wir freuen uns, dass wir Ihre Wünsche erfüllen konnten.
Wenn Sie weitere Fragen haben oder in Zukunft etwas benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind da, um Ihnen zu dienen.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
Wir danken Ihnen, dass Sie Ihr Einkaufserlebnis mit uns geteilt haben. Es ist wunderbar zu erfahren, dass das Produkt, das Sie erhalten haben, Ihren Erwartungen entsprach und dass die Lieferzeiten eingehalten wurden. Ihre Zufriedenheit ist unsere oberste Priorität, und wir freuen uns, dass wir Ihre Wünsche erfüllen konnten.
Wenn Sie weitere Fragen haben oder in Zukunft etwas benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind da, um Ihnen zu dienen.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
5/5
★★★★★
I'm very happy with the experience shopping at lumitop. The order was placed and the communication was great. I even got it delivered before the estimated time which I knew it was long due to French company Jieldé being on holidays when I placed the order. Totally recommend lumitop
Gerardo R.
purchased on 18/08/2023
Answer from Lumitop
Dear Gerardo,
Thank you so much for sharing your positive shopping experience with us. We're thrilled to hear that you're very happy with Lumitop. We strive to provide excellent communication and service, and we're delighted that you received your order ahead of the estimated time despite the holiday period with Jieldé.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any further questions or needs, please don't hesitate to reach out.
Warm regards,
The Lumitop.com Team.
Thank you so much for sharing your positive shopping experience with us. We're thrilled to hear that you're very happy with Lumitop. We strive to provide excellent communication and service, and we're delighted that you received your order ahead of the estimated time despite the holiday period with Jieldé.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any further questions or needs, please don't hesitate to reach out.
Warm regards,
The Lumitop.com Team.
5/5
★★★★★
Quick response and pleasant chat ç to be of service Thank you
Robert B.
purchased on 18/07/2023
Translated review Answer from Lumitop
Lieber Robert,
Wir danken Ihnen herzlich für Ihre freundlichen Worte. Es freut uns zu hören, dass Sie unsere schnelle Antwort und unsere Diskussion als angenehm empfunden haben. Ihre Zufriedenheit ist unsere oberste Priorität, und wir sind immer für Sie da, um Ihnen auf möglichst effiziente und angenehme Weise zu helfen.
Bitte zögern Sie nicht, uns jederzeit zu kontaktieren, wenn Sie weitere Fragen oder Bedürfnisse haben. Wir freuen uns, Ihnen zu Diensten zu sein.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
Wir danken Ihnen herzlich für Ihre freundlichen Worte. Es freut uns zu hören, dass Sie unsere schnelle Antwort und unsere Diskussion als angenehm empfunden haben. Ihre Zufriedenheit ist unsere oberste Priorität, und wir sind immer für Sie da, um Ihnen auf möglichst effiziente und angenehme Weise zu helfen.
Bitte zögern Sie nicht, uns jederzeit zu kontaktieren, wenn Sie weitere Fragen oder Bedürfnisse haben. Wir freuen uns, Ihnen zu Diensten zu sein.
Mit freundlichen Grüßen,
Ihr Lumitop.com-Team.
5/5
★★★★★
Great product, flawless, good information until delivery
Nicole W.
purchased on 07/08/2023
Translated review Answer from Lumitop
Chère Nicole
Nous vous remercions pour votre feedback positif. Nous sommes heureux d'apprendre que vous êtes satisfaite de notre produit et que vous avez reçu des informations utiles jusqu'à la livraison. La satisfaction de nos clients est notre priorité et nous nous efforçons toujours de fournir un service de qualité.
N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations futures. Nous sommes à votre disposition.
Cordialement,
L'équipe de Lumitop.com.
Nous vous remercions pour votre feedback positif. Nous sommes heureux d'apprendre que vous êtes satisfaite de notre produit et que vous avez reçu des informations utiles jusqu'à la livraison. La satisfaction de nos clients est notre priorité et nous nous efforçons toujours de fournir un service de qualité.
N'hésitez pas à nous contacter si vous avez des questions ou des préoccupations futures. Nous sommes à votre disposition.
Cordialement,
L'équipe de Lumitop.com.
5/5
★★★★★
Everything to my satisfaction.
Birgit F.
purchased on 05/08/2023
Translated review Answer from Lumitop
Chère Birgit
Nous vous remercions pour votre feedback. Nous sommes heureux d'apprendre que vous êtes satisfaite de votre expérience. Votre satisfaction est notre objectif, et nous sommes là pour nous assurer que vous recevez le meilleur service possible.
Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Nous sommes à votre disposition.
Avec nos meilleures salutations,
L'équipe de Lumitop.com.
Nous vous remercions pour votre feedback. Nous sommes heureux d'apprendre que vous êtes satisfaite de votre expérience. Votre satisfaction est notre objectif, et nous sommes là pour nous assurer que vous recevez le meilleur service possible.
Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Nous sommes à votre disposition.
Avec nos meilleures salutations,
L'équipe de Lumitop.com.
5/5
★★★★★
Super goods. Delivery time longer!
Rainer B.
purchased on 10/08/2023
Translated review Answer from Lumitop
Cher Rainer,
Nous vous remercions pour votre commentaire. Nous sommes heureux que vous soyez satisfait de la marchandise livrée. Nous regrettons toutefois que le délai de livraison ait été plus long que prévu. Nous faisons de notre mieux pour indiquer les délais de livraison le plus précisément possible, mais parfois des circonstances imprévues peuvent entraîner des retards.
Nous apprécions votre compréhension et votre patience. Si vous avez d'autres questions ou préoccupations, nous sommes à votre disposition.
Avec nos meilleures salutations,
L'équipe de Lumitop.com.
Nous vous remercions pour votre commentaire. Nous sommes heureux que vous soyez satisfait de la marchandise livrée. Nous regrettons toutefois que le délai de livraison ait été plus long que prévu. Nous faisons de notre mieux pour indiquer les délais de livraison le plus précisément possible, mais parfois des circonstances imprévues peuvent entraîner des retards.
Nous apprécions votre compréhension et votre patience. Si vous avez d'autres questions ou préoccupations, nous sommes à votre disposition.
Avec nos meilleures salutations,
L'équipe de Lumitop.com.