/10
★★★★★
based on 7455 published reviews
★★★★★
based on 7455 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Satisfied with the delivery
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Answer from Méanail Paris
Dear Brigitte,We do everything we can day after day to ensure that our clients have a great experience. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Good site but very disappointed with my purchase
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Answer from Méanail Paris
Dear Soukeina,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Good site. The after sales service is very fast. However, the machines used do not work with timer. At least for the two UNIC machines that I received. Otherwise I only took a varnish so no opinion on them for the moment
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Answer from Méanail Paris
Dear Marion,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The price of the products is interesting and the shipping is fast and careful. On the other hand, the quality of the varnish is average and it is difficult to remove despite the use of the solvent sold by meanail.
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Answer from Méanail Paris
Dear Amélie,Concerning the Remover, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal application of the semi-permanent varnish and smoothly, it is essential to respect the recommended techniques.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Bopuchon malm closed
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3/5
★★★☆☆
Easy to use site, good customer service, shame the products are not up to par.
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Answer from Méanail Paris
Hello,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
I am still waiting for my order, I just find the delay long enough?
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Answer from Méanail Paris
Dear Julie,Concerning our current delivery times, the order is prepared and shipped within 48 hours. If you have any problem with your order, our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by email. We look forward to hearing from you. Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
The contact by email is reactive, but I still do not have the totality of my orderVery disappointed, I was obliged to relaunch the site because I had received only the UV device, but in spite of that I received elements of my order but still not the totality.I chose your site thinking that it was reliable, I was mistaken, I would have had to order on a site or the products were less expensive, I would have surely received my order entirely because in view of the price it is really exaggerated
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Answer from Méanail Paris
Dear Valerie, We can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Delivered fairly quickly. However I am disappointed because the varnishes do not last more than 4 days against 15 minimum for others.
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Answer from Méanail Paris
Dear Emma,We are surprised by your comment because we have many positive feedbacks about our varnishes and their outfits from our customers.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
Bad quality of the varnish it does not last more than 4 days. However I followed everything to the letter. And the lamp does not want to stop after 120 seconds
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Answer from Méanail Paris
Dear Noémie,For a semi-permanent nail polish to last long, you have to apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because it allows the whole thing to be welded together without your nail polish drying out after a few days.about the lamp, we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
The products are so bad
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Answer from Méanail Paris
Dear Alexandra,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The Primer sent after the breakups is an extremely strong smelling product and I had to wash my hands to remove it because it burned so much
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Answer from Méanail Paris
Dear Marie-Emilie,We are sorry to hear that our semi-permanent nail polishes are registered on the European cosmetics portal and comply with the strictest European standards. Nevertheless, you are probably allergic to one of the components as it can be the case with other products in contact with your skin.do not hesitate to come back to us if you have any other questions about our nail polishes.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The delivery time is correct but the uv device is disappointing and the timer doesn't work anymore after just one use...
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Answer from Méanail Paris
Dear Aurélie,All our lamps are checked twice before shipment by our logistic department and guaranteed for 2 years.we can contact you by phone to discuss it with you. Are you available during the day? Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Used to the peeloff I wanted to test the classic semi-permanent to last longer but very disappointed with the cleaner that matter.
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Answer from Méanail Paris
Dear Agnes,Concerning the Cleaner, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
A little disappointed. Not because of the extended delay during the COVID19 but because the preparation of my order was done in 2 times. I ordered the beginner UV kit and varnishes, only the varnishes arrived because during the preparation of the order they had to be replaced.
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3/5
★★★☆☆
The colors are pretty, the UV lamp is very good but the quality of the nail polish is average, they come off, so in the end the nail polish lasts a week. Moreover, you have to apply 3 coats of nail polish so that it is opaque on the nail... so I am still a little disappointed...
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Answer from Méanail Paris
Dear Pauline,Thank you for your comment.we would be interested to know more about the way you apply the semi-permanent because all the steps are essential to have a professional result.moreover, before using our varnishes, you have to shake the bottle well to mix the pigments and to find a nice opacity. The number of coats depends on the result that each of us wants to have. Some people prefer three coats for a more intense and defined color and others prefer only one coat. Our priority is the satisfaction of our customers, that's why we are looking forward to your feedback.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is going, sometimes there are concerns about ordering that is to say that they are done to the end but it does not register as such.the deliveries are in the dates, to be able to follow the package is an advantage I find.and for the products sometimes the color received is very different from the color on the photo of the site what I find a bit unfortunate but otherwise overall it is a good site with good product.
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Answer from Méanail Paris
Dear Eva,Thank you for sharing your comments with us, we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
I am disappointed with the 2in1 top coat. Once degreased it does not shine. Then the black varnish Semi permanent does not dry under led, I am forced to put the top coat to hold the varnish. And finally the cuticle cutter broke after 3 uses (I threw it away).
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Answer from Méanail Paris
Dear Simone,We are sorry to hear about your disappointment with our products. Are you available during the day? Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The choice of colors is great, there is for all tastes, the shade corresponds to the images of the site. Delivery a little long but understandable with the current situation.
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Answer from Méanail Paris
Dear Flora,Thank you for taking the time to share your beauty experience with us. We are delighted that our nail polish meets your expectations! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Following my order on the internet I was very disappointed because the trio chameleon was missing. I left messages but I had no answer ... what a pity because I like the product but the communication is very complicated ... so no I do not recommend
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Answer from Méanail Paris
Dear Sarah,We apologize for the problem with the preparation of your order and after checking on our side, we have not received any message from you. Please tell us how you contacted us and our service department is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by e-mail. We look forward to hearing from you again and wish you a very nice day.Inès - Méanail Paris