/10
★★★★★
based on 7374 published reviews
★★★★★
based on 7374 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Well
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Answer from Méanail Paris
Dear Anaïs, Thank you very much for your little word.Very nice day,Inès
3/5
★★★☆☆
The varnish is gone after 2 days already. Maybe you don't have to do the dishes, cleaning etc..
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Answer from Méanail Paris
Dear Fabienne,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
I received everything, it was perfect but the machine only worked once. Fortunately I contacted customer service and the next day they sent me a new machine. I am waiting for the delivery
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Answer from Méanail Paris
Dear Deborah,We apologize for the delivery problem.Our priority is the satisfaction of our customers.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I received my order much later than expected. I was hoping to receive it for Christmas and it was not the case. Disappointed at this level!
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Answer from Méanail Paris
Dear Alicia,We apologize for the delivery problem and hope to keep your confidence.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Overall quite good but impossible to remove the varnish without scratching it. I put a non-gel base before to facilitate the application.
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3/5
★★★☆☆
Fast delivery! Very happy with the lamp and accessories delivered with, however a little disappointed with the varnishes, the color is not obvious to apply, the top coat is too liquid for my taste and the holding in time is not the strong point of these varnishes.
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Answer from Méanail Paris
Dear Alice,We have a lot of positive feedback on our nail polishes, but to ensure you have the best experience with Méanail Semi-Permanent Nail Polish, don't forget to apply our Primer to increase the adhesion of the polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.and we advise you to keep the Top Coat in a cool place (less than 18°C).don't hesitate to come back to us for more advice.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
For the order for shipping and collection everything is fine
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Answer from Méanail Paris
Dear Hélène,Thank you for your comment and your confidence.I hope you enjoy your purchase.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery was in accordance with the order to one item but I received it very quickly in compensation.
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Answer from Méanail Paris
Dear Michèle,Thank you for sharing your experience with us.I will pass on your message to all of our teams who strive every day to offer our customers a great experience.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Its really not top the gel does not hold its part
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Answer from Méanail Paris
Dear Emma,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.we can contact you by phone to discuss this with you.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Clear, good
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Answer from Méanail Paris
Dear Maryline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Delighted
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Answer from Méanail Paris
Dear Melanie,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is good but not the products
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Answer from Méanail Paris
Dear Sandra,We are delighted that the site meets your expectations! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Good. Lack of advice.
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Answer from Méanail Paris
Dear Marie,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by mail.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Good delivery, good site
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Answer from Méanail Paris
Dear Candice,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The box arrived stale and the product boxes crushed
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Answer from Méanail Paris
Dear Carole,We are sorry to hear that the boxes arrived damaged.Our priority is the satisfaction of our customers. We can contact you by phone to discuss this with you and to find a solution together! Are you available during the day? Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The pose of the varnish is not easy bad quality of varnish I do not useful it disappointed
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Answer from Méanail Paris
Dear Ludiwine,We are sorry to hear that you were disappointed with our products. Concerning the application of the nail polish, can you give us more details about the steps performed? Please note that all our nail polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R& team
3/5
★★★☆☆
Good.
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Answer from Méanail Paris
Dear Pauline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Strange exchanges where we are called by name as if we had kept the cows together, but apart from that nothing to complain about
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Answer from Méanail Paris
Hello Jacqueline,Our young marketing team has chosen to be close to its customers in order to advise them as best as possible. No need to worry about going back to being formal with those who wish to do so, as our driving force is your satisfaction. Sincerely yours, Clara - Méanail
2/5
★★☆☆☆
The varnishes are not opaque enough and the lamp is very long to dry the varnishes. I do not recommend it.
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Answer from Méanail Paris
Hi Shania, Before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity. As for the drying of semi-permanent nail polishes, did you degrease the last layer (normally the layer of the Top Coat) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Have a nice day,Clara - Méanail Paris
3/5
★★★☆☆
1. the package arrived late, after 20 days, when it said 5-10 days on the website.2. the inner box containing the lamp arrived damaged3. The description of the kit said the lamp was 36 watts, but a 24 watt lamp was sent to me. I hope they made an unintentional typo
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