The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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Fel P.
Rating: 5 out of 5
Durable and well-finished custom labels. Aside from a mishap on delivery, customer service was very efficient in solving the problem and helping me. Recommended site!!!
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Audrey
Rating: 5 out of 5
The labels are really pretty. He has lots of choices for colors and patterns, which allowed me to make several combinations. They're all very pretty. Received in a cute little booklet. Thank you so much!
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SILVIA
Rating: 5 out of 5
Great products, arrive quickly and very useful
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Giulliana Garrido Vélez
Rating: 5 out of 5
It arrived much faster than expected. Everything intact and just as I ordered it.
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Response from Petit-Fernand
Thank you very much for your message :)
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Francesca R.
Rating: 1 out of 5
The order has not arrived; it has been 20 days. Customer service has not responded. Too bad, previous orders (about two years ago) had gone well.
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Response from Petit-Fernand
Good morning, sorry you did not receive your order. We have responded to you privately via email. Have a nice day
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Mrs P.
Rating: 1 out of 5
I brought something as an option that you cannot see, pink with white writing. It should not be an option to choose as you physically cannot see it.
Response from Petit-Fernand
Dear Mrs. P Wood, we are sorry to hear that you are not satisfied with your order. We can offer you to choose another design. Please, see more details over the email.
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S O.
Rating: 5 out of 5
Wide selection of labels and ability to create your own bespoke design. Good quality stick on labels. This was our second purchase.
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Lorenzo
Rating: 5 out of 5
Great product, easy to order and very useful
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S G.
Rating: 5 out of 5
EASY, QUICK, PRODUCT IS VERY EASY TO USE AND THE DESIGNS LOOK GOOD.
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Anna L.
Rating: 1 out of 5
They all came off, and I mean all plus had.problems even sticking with iron. TOTALLY DISAPPOINTED
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Response from Petit-Fernand
Good morning, thank you for your time on the phone. Bringing support and satisfactory solutions to our customers is very important to us. Have a good day
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GIULIA B.
Rating: 5 out of 5
The labels are beautifully made and the customer service very fast and really effective
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Gemma M
Rating: 5 out of 5
The stickers and products are great. I had a shipping problem (an order didn't arrive) it was lost or I don't know what happened and they solved it and it arrived quickly.
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Response from Petit-Fernand
Thanks for your trust Gemma :)
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Jean-Gab
Rating: 5 out of 5
product that met my needs and expectations.
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Simone Marrocchella
Rating: 1 out of 5
The parcel arrived all torn up and I took photos which I sent by e-mail. To date no one has replied. This was my second order but it will be my last.
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Response from Petit-Fernand
Hello, unfortunately we did not reply correctly to your request. I've just sent you an email to solve the problem (return or refund) Sandra , Equipe C-monetiquette
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Laurence K.
Rating: 1 out of 5
I still haven't received my order and I still haven't received a reply to my e-mails!
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Response from Petit-Fernand
Hello, we're sorry the delivery didn't work out. I have just requested that your order be returned. Sandra , C-monetiquette Team
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Jocelyne SAMAN
Rating: 5 out of 5
Fast delivery, good product quality.
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Amandine BERGIA
Rating: 5 out of 5
The colors match the order, I have not yet placed the iron-on labels on the clothes.
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Laura Crpz
Rating: 1 out of 5
The green color I ordered for the labels doesn't look at all like the one that appeared on my screen when I ordered. So I'm disappointed, I wasn't expecting such a dark green.
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Response from Petit-Fernand
Hello, can you send us some photos so that we can see the problem? You can simply reply to my e-mail just now. Good day to you, Sandra , C-monetiquette Team
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Aguas Santas Rey Fernández
Rating: 5 out of 5
All very well
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Response from Petit-Fernand
Thank you :)
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Invité
Rating: 5 out of 5
Nothing to say except that I am extremely satisfied... I made my first order for my first 3 years ago, and since then I have been loyal to C-MonEtiquette. thank you.
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Invité
Rating: 5 out of 5
Top customer service. Fast order processing. Nothing to say, this wasn't my first order and it won't be my last.
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Toon
Rating: 5 out of 5
Order placed without a hitch, fast delivery and no surprises. Perfect
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María Angélica González González
Rating: 5 out of 5
Order arrives great
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Response from Petit-Fernand
How nice :) Thanks for sharing your opinion Maria :)
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ANTONELLA D.
Rating: 5 out of 5
Excellent experience. Fast service. I purchased the adhesive and personalized labels for school. Satisfied across the board: bright colors, perfect seal. Compared to other labels, they adhere better and last a long time. They resist water
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Nina L.
Rating: 5 out of 5
I had used these labels a year and a half ago for my firstborn, an item label I had attached to the bottle cap, amazingly they lasted for a whole year!!!! Even putting them in the sterilizer!!! Great product
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Raluca A.
Rating: 5 out of 5
Really good, really cute and they're not coming off the garment after many washes.
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Suzy B.
Rating: 5 out of 5
Fast and efficient service and stickers that last - great as always!
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Beth N.
Rating: 5 out of 5
Lovely items that arrived quickly
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Kim L.
Rating: 5 out of 5
Fast delivery, price is right and the stickers are really nice! I will buy here again!
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Marie FALL
Rating: 5 out of 5
Great, great label, good sizes for clothes, objects, shoes. Very practical, beautiful colors (for me, for a boy with dinosaurs), fast shipping and a little sticker sheet as a gift that delighted my son. The labels wash off, just follow the instructions and everything rolls off. I'll recommend them next year with my eyes closed !!!!!
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Simona M.
Rating: 5 out of 5
I have already purchased labels for my children several times. They are well made, durable and my children love them! Delivery is fast and the choice in personalization great. Suitable for any use, as soon as they run out I will reorder them. They also add labels with free drawings and characters in the pad.
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sabrina
Rating: 4 out of 5
I bought personalized clothing labels that arrived in a quick time. They are very cute. My babies also really liked the personalized water bottles. The caps on the water bottles broke after a short time and I had to replace them twice already. Otherwise great products
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Bernard CORTES
Rating: 5 out of 5
Nothing to complain about, everything is perfect. From the speed of dispatch to the label itself.
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Laura Jauffret
Rating: 1 out of 5
You're sorry to read my message!! but I see that you're not sorry to rip people off!!! You take the trouble to reply to people's negative reviews on the internet! but not the possible trouble to look where my order is! or at least to refund me for it! Which has now been ordered since October 8! Your telephone service is strangely always busy! Please don't take buyers for fools! Say instead that you're not a reliable site! Who doesn't care if the consumers who order have received their goods! After all, you've already collected the money! I'm sorry to see that fraudulent sites like yours still exist! ????
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Response from Petit-Fernand
Hello, I can't find any orders with your first and last names as shown here. Please call us on 05 19 88 01 72 Sandra , Equipe C-monetiquette
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Orianne "Paisant "
Rating: 5 out of 5
Fast delivery, I ordered a lunch box, very happy with the final result and the capacity.
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Mag Cntn
Rating: 1 out of 5
Order processed very quickly, sent the same day by priority mail according to the site. D+11 I still haven't received anything and when I report it, I'm told to wait again! As a reminder, delivery time for priority mail = 1 working day. So I don't mind that there were public holidays, but still. Too bad for me it was urgent. So I don't recommend it. Already called and emailed 4 times, no reply to my request for a refund, so please avoid messages of convenience! I repeat, company far from professional and rigorous in customer service! Flee!
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Response from Petit-Fernand
Hello, we can indeed return your order after a certain period of time (10 days). Most of the time, the envelopes arrive before this time, but sometimes it can take longer. However, if you haven't received your order, we can send it back to you without any problem. Just send us an e-mail or call us back. Sandra , C-monetiquette Team
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Invité
Rating: 5 out of 5
Simple fast compliant
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Sophie P.
Rating: 1 out of 5
Delivery and presentation was fantastic however the iron on labels are absolutely terrible and a complete waste of money. The majority peeled off almost immediately so I tried reapplying to the labels rather than the fabric of the clothes. Even these are now peeling off after two months. Avoid!
Response from Petit-Fernand
Dear Sophie, we are very sorry to hear about this! The iron-on labels should be permanent and hold for years. Please, see our email with more details and a solution to offer.
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Karine Mourain
Rating: 5 out of 5
Fast and efficient
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Judith
Rating: 5 out of 5
Top notch!
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