English 
L
Rating: 5 out of 5
Recommend. Very good quality.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 930 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
A
Rating: 5 out of 5
Unfortunately, my order did not arrive by post. However, I was quickly helped by the very good customer service and the order was then sent again and arrived. I have ordered from them before and am very happy with the products.
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V
Rating: 5 out of 5
Quality products
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E
Rating: 5 out of 5
Beautiful, well made labels and fast delivery
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T
Rating: 5 out of 5
Great products, great stickers, I've used them in the past as well and have had a great time. I wash the cutlery and saucers I attached the custom stickers to every day and they are really durable, they don't fade or tear. I highly recommend them
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N
Rating: 5 out of 5
Cute design, quality stickers. It is almost a shame to use them )
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F
Rating: 5 out of 5
The product arrived earlier than expected. The labels are nice and durable and stick well on both items and clothing. Very good value for money.
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I
Rating: 5 out of 5
The best labels! Strong, beautiful and durable
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L
Rating: 5 out of 5
I have been buying Trustpilot for my daughter every year since she was 1. After seven years, I am starting buying Trustpilot for my second daughter. Trustpilot sticks are quality, colourful, fun to use. My children and I enjoy the experience of using Trustpilot. Highly recommend!
N
Rating: 4 out of 5
Very pleased with the treatment I've had, as soon as I had a problem they have not been slow to solve it and answer me q is the important thing. I will use it again
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F
Rating: 5 out of 5
Beautiful and durable labels, delivered quickly.
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G
Rating: 4 out of 5
Great solution fast and fun!
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R
Rating: 1 out of 5
If I had received my order I could have given my opinion but it's been almost 1 month and I don't know anything about my clothing labels.... The service is lousy and you have no one to contact. You send e-mail and they don't answer you, you call and they are saturated...a lot of coincidence no? The pity I saw late the bad reviews they already have.
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Response from Petit-Fernand
Good morning Rocio, we apologize for our delay in getting back to you. We have forwarded you an email to help you today with your order. Good day
C
Rating: 5 out of 5
Fast and accurate in handling problems as well!
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M
Rating: 5 out of 5
Very nice, good quality and fast delivery.
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G
Rating: 3 out of 5
My order did not arrive in the described timeframe so I immediately contacted customer service and they were operative and resent it to me. I purchased through Instagram but maybe due to some bugs in my account I was not seeing the tracking of the order but only that it was shipped. Therefore have to thank the customer service without which I would not have known how to solve it.
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Response from Petit-Fernand
We are the ones who thank you for your opinion and understanding. We remain at your disposal and wish you a good day ?
A
Rating: 5 out of 5
I purchased the thermoadhesive labels, they are easy to attach, cute and very useful. Also, you are spoiled for choice in color and theme.
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R
Rating: 4 out of 5
The product is good, the website is easy to use. The shipping for me took quite a long time, about 2 weeks.
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C
Rating: 5 out of 5
Great products and i excellent quality. Very helpful customer service. Very fast complaint handling and sending the missing part in no time! Highly recommended!
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C
Rating: 2 out of 5
I placed the first order, which was LOST, the customer service was very fair to me re sending the order, which however has yet to arrive. i have heard very good things about this company, i gave it a negative rating because i hope they improve the shipping service
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Response from Petit-Fernand
Good morning Claudia, Thank you for your review, we will take it into account in order to improve the quality of our services. We hope to receive your order soon. Good day Alessio
S
Rating: 5 out of 5
Nice service. Easy to use and lots of choice.
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C
Rating: 5 out of 5
Nice nice nice! I am happy with my purchase!
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A
Rating: 5 out of 5
Stickers exactly as described, shipping on time. I used them for kindergarten clothes, so frequent washing, but so far they are holding up very well. I am very pleased with them
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E
Rating: 5 out of 5
Very serious company. Punctual shipping and quality labels,both for objects and fabrics. Easy to apply and durable.
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S
Rating: 1 out of 5
I waited for more than 20 days but nothing ever arrived now I am still waiting for the refund!!!
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Response from Petit-Fernand
Good morning Stefania, we are sorry for this delivery anomaly by postal services. We have made the refund as requested. Thank you for your understanding and have a nice day Alessio
G
Rating: 5 out of 5
Great products, they arrive in about two weeks but they are worth the wait. I will definitely continue to buy them.
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T
Rating: 5 out of 5
Perfect, very attentive, I did not get one of the orders and it is already solved so great all ok thank you very much for everything.
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M
Rating: 5 out of 5
Delivery time met.Very very very nice labels and practical to use.Satisfied.
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A
Rating: 5 out of 5
I have been wanting to try them for a long time. I got the labels for objects ( my children's plates and glasses )and, what can I say, despite the fact that they end up every day in the dishwasher for now they hold up great! So happy with this purchase, I will definitely buy them again
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A
Rating: 5 out of 5
Beautiful and quality labels.
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M
Rating: 5 out of 5
The labels are beautiful ? The material is great !
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S
Rating: 5 out of 5
This is the second time I have ordered the stickers for my daughter. It does what it promises. Even after washing in the washing machine or in the dishwasher (depending on the product), nothing has torn or slipped. Even after very long use. I would recommend it 100%. Recommended for every child. It also looks super nice, better than the conventional white stickers. The children are worth that much?
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I
Rating: 5 out of 5
They are very nice and original.
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M
Rating: 5 out of 5
The labels were chosen by my daughter to her liking and have arrived just as they are, they are great. Easy to create and lots of variety.
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N
Rating: 5 out of 5
All beautiful products , like every year before I start the school year I place an order with things the kids need I am always thrilled when the package arrives. Keep up the good work.
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S
Rating: 1 out of 5
It took a long time to send the package
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Response from Petit-Fernand
Hi Sara, our sincere apologies for the delay.
S
Rating: 5 out of 5
The stickers are great. They stick super well. And the shipping is fast, in a week they are at home.
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A
Rating: 5 out of 5
Beautiful!!!
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N
Rating: 2 out of 5
The products are good and for that reason I have been buying your labels for about 7 years now. BUT the shipping is soooo slow, it always takes much longer than promised. You should look for another way of shipping, because looking at the complaints on the web, many people say the same thing.
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Response from Petit-Fernand
Nieves, we apologize for the delay. We are doing our best so that our deliveries are not so late. Good day
S
Rating: 1 out of 5
The package never arrived I tried to contact you several times to no avail what should I tell you?
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Response from Petit-Fernand
Good morning Serena, we are sorry for this delivery anomaly. We have contacted you to find a solution Good day Alessio