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I
Rating: 5 out of 5
Excellent products.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 911 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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C
Rating: 5 out of 5
Quality products, fast delivery.
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M
Rating: 5 out of 5
The labels are well made and very pretty. They arrive in a booklet to flip through from which you choose divided by type. Happy with the purchase I think I will do it again!
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M
Rating: 5 out of 5
Very cute labels, stick very easily and withstand machine washing. I will definitely be getting more!
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V
Rating: 5 out of 5
I love ordering from you.
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V
Rating: 5 out of 5
Fast delivery . Everything as expected
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A
Rating: 1 out of 5
Comment on August 30, labels still not received to date, September 24 and customer service unreachable
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Response from Petit-Fernand
Hello, we're sorry to hear that you haven't received your order. In fact, your order was returned to us by the post office with the following note: Address error. We have contacted you to ask for confirmation of your address. Have a nice day? Alessio
N
Rating: 2 out of 5
Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.
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Response from Petit-Fernand
We are sorry that you are having problems with our labels. We can offer you a refund or send a replacement if you wish. Please, read our email for more information.
V
Rating: 1 out of 5
Unfortunately, the order has not arrived and we now have to find another solution. We have not heard back from customer service either. A refund would be great
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Response from Petit-Fernand
Hello Veronika, We are very sorry that you have not received your order. It could be that it was lost in the post. We can offer a refund or resend the labels.
P
Rating: 5 out of 5
Excellent value for money, efficient, prompt and helpful customer service. I recommend it!
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G
Rating: 5 out of 5
Very happy with the result. The product meets my expectations. Good value for money.
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J
Rating: 2 out of 5
Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....
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Response from Petit-Fernand
Good morning, please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Alessio
S
Rating: 1 out of 5
Very bad experience. I never received the order placed on September 1. We are still waiting for it..... I think I will have to proceed with a refund.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly. We have proceeded to send you a message to find a solution. Have a good day ?
I
Rating: 5 out of 5
Very good! I recommend it!
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K
Rating: 5 out of 5
I am very satisfied with the delivery and the order. Everything as described
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J
Rating: 5 out of 5
Fast delivery, great quality!
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M
Rating: 5 out of 5
Great site, quality labels for kids and home. And great ideas to keep the kids busy. Great graphics
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L
Rating: 1 out of 5
The adhesives are very difficult to remove. Some are broken and cannot be removed at all. What a pity.
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Response from Petit-Fernand
Hello Laura, We are very sorry about this problem. This should not happen and would like to offer you a few solutions via email.
I
Rating: 5 out of 5
Perfect super quality
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K
Rating: 5 out of 5
Very happy with the kindergarten labels for my son
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J
Rating: 5 out of 5
It's quick and easy to find what you're looking for on the website. Delivery was fast and the items arrived as described and pictured. Many thanks !
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S
Rating: 5 out of 5
Fun ordering, fast shipping. Every year we are satisfied.
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S
Rating: 5 out of 5
As always spectacular. I started using these products when my son was in daycare and am continuing in elementary school. Great value for money. Lovely colors and patterns and always new. thank you
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S
Rating: 5 out of 5
Excellent product
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C
Rating: 5 out of 5
Super fast uncomplicated delivery! Super nice labels Anytime again.....
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F
Rating: 5 out of 5
Always on top!
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V
Rating: 5 out of 5
High quality products, fast delivery and great designs! Always happy to ??
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S
Rating: 5 out of 5
The look is great - let's see if they survive everyday school life ?
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F
Rating: 5 out of 5
I am completely satisfied. The quality and quantity are right and the design is also very appealing.
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F
Rating: 5 out of 5
As always order on time is perfect
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W
Rating: 5 out of 5
Everything super ?? Gladly again ??
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I
Rating: 1 out of 5
Super disgusted. I never received my package.
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Response from Petit-Fernand
Hello, we are sorry to learn of this delivery anomaly by the postal services. We have sent you an e-mail to try to find a solution as soon as possible. Have a nice day Alessio
L
Rating: 5 out of 5
Very beautiful labels, but most of all durable! The ones for clothes endure endless machine washes without fading. Even the ones for items don't spoil, despite use by my two brats!
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K
Rating: 5 out of 5
Excellent customer service when product didn't arrive due to postal service issues. Would definitely recommend using this company and will continue to be a loyal customer
O
Rating: 5 out of 5
Very nice, high quality products that stand the test of time.
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M
Rating: 1 out of 5
Order never received labels paid a lot and never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
F
Rating: 5 out of 5
Great experience as always and very fast
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M
Rating: 5 out of 5
I purchased a set of personalized name labels that can be used on clothing, shoes, various clothing and items. Top labels!!! I've already tried them all, the ones for the inside of shoes are exaggerated, they don't rub off and hold their position. The ones for objects withstand microwaves and dishwashers without marring and/or peeling off. And finally, the thermoadhesive ones for clothes withstand several types of washing and the dryer!!! Which is not always a given. Great customer service. Fast shipping and no small thing, the package was delivered to the mailbox completely undamaged and unwrapped. I will definitely be making more purchases!!!
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S
Rating: 4 out of 5
Nice and nettlesome labels, quality printing Great customer service Only downside, the packaging of the labels was not done well and the various sheets fell off the envelope
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S
Rating: 5 out of 5
All perfect
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