Reviews Pinup Secret

They deliver opened products. The handling of the complaint ,VERY BAD. Never order again!!!!

Order bad.

I would never order again! Customer service is so miserable I waited 11 weeks for my refund. I had to write 10 emails and still got no answer. Never again

Two times in a row no parcel received and ended up with something else in the parcel than ordered. The service did not help and the costs for reshipping to the address had to be paid by the customer when ordering again.

I never received my order.

Unfortunately, it did more harm to my skin than good. I thought an initial aggravation was normal but after 3 weeks I had severe acne from the soap although I had no problems with it before. Unfortunately, money was wasted

No stars earned. No tracking number communicated, then I should pay the shipping again because it was at the dpd store for 10 days, but I didn't know when it would arrive there... only French websites indicated on request. Bad bad bad!!! Bad service. I will never order there again

The customer service is outrageous, I had to wait over a month for my package and then had to pick it up myself. Never again

No delivery to the specified address

Smells good and also gets nice and foamy. No better result. Unfortunately very expensive.

Super great skin results, glad to have discovered the Secret range

Unfortunately I can't tolerate it. I have allergy pimples every time after using it.

We paid for 2 soaps and only received 1

I never received my parcel...

Very disappointed soap break soap box is cracked

I filed a complaint but no news from the site because one of the products arrived half emptied in the packaging.

I took the whole range. Very drying on the skin... including the cream... I expected better.

I was missing 3products for my delivery I had to call to take pictures and wait for the rest of my order.

I'm still waiting for my parcel

Package not received

Not so good

Super beautiful hair care set

The product burns when I apply it, + I don't like the smell, I'm disappointed.

I have not received my parcel

I have not received my order... 293563264 Here is my order number

I didn't receive the whole order, it's missing a soap and a kit, total 72 euros!

The parcel arrived completely crushed, disappointed

Dries the skin

I received the product spilled in the package and I have not received a response to my email.

The products do not suit him

I have an allergic reaction to soap and precious cream.

The item advertised on the photo did not correspond to the one received, very disappointed.

Parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you

I have not received my order in full

Disappointed because the description describes a box and I received the products in detail for a gift it is not top

I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.

I didn't realize they were just boxes! We'll keep them next time. Package returned.

I would like to return the parcel but I have not received anything.

No parcel delivery sent to the other end of my house impossible to recover.

Delivery to a relay point not chosen!