Reviews Pinup Secret

Incomplete order missing 1 item for 3 weeks no news.....

I tested the peeling cream on my face and those of my 2 teenagers... no effect. Just a viscous cream and it's all useless.

The promise: product offered with delivery costs only; the so-called delivered order never arrived and the only response is "we'll ask the carrier"....

Error between what I ordered and what I received. return made but no news....

Order has not yet arrived.

Super shampoo and mask

Products make my face itch

It has still not arrived. There has been no response to inquiries.

0 service it is null I received false order and I send several émail but no answer. This is very bad. I don't recommend

I never received my order

Unfortunately, my order never arrived and was not deposited in the drop-off store. I would still like to have the goat's milk soap that I ordered twice. The rating only applies to the shipping as the product never arrived.

I went to my bookseller and the package is gone. Can you please send it back? I was not told at the outset that my parcel was there, even though I had given my contact details. I usually receive an e-mail with a parcel number.

No order confirmation, no delivery or shipping confirmation, this query is the first email I receive, unfortunately. Due to the delay, I also somehow no longer have the gift (SECRET BOOSTER D'ECLAT), which was unfortunately simply missing. I think the soap is really great, but the whole process was very chaotic and confusing.

Not yet received

My name was incorrectly labeled on the parcel by the manufacturer. The goods never arrived because, according to the parcel carrier, they could not be delivered. Customer service is a disaster. I get neither feedback nor my money back.

The mask is not great for dry hair

Top product, catastrophic customer support

My order has not arrived

Unfortunately, I get a rash from the soap and it burns my eyes

Ineffective product

No message to inform you that the parcel has arrived at the relay point

Sent to collection point instead of address

Absolutely poor customer service. Friendly but only accommodating after discussion (although the fault lay with PinUp Secret . Too bad, I have liked the soap very much for a long time .

I have overly sensitive skin and the pin up products dried out my face even more, pulling at my skin and causing an allergic reaction with pimples, whereas my skin is normally smooth and soft, just a little dry on rare occasions.

Null

I've been using Pin un Secret for many months now and I'm very satisfied. I recommend +++ I'm 56 and the products (soap, scrub, etc.) meet my expectations.

I have not received my parcel!

I am very disappointed my parcel did not contain all the product commender and I could not make anything hear with your mark I will not recommend because I estimate that me disappointed customer and swindled I could at least claim with a gesture or a refunding or the sending of the missing product (creme without oil and the rose mist) here thus not satisfied at all!

I ordered a set of 5 items and have only received 2, 1 of which I did not order. Still waiting for a reply from customer service.

I didn't receive it 🙁

Incomplete delivery received

When ordering, a product was forgotten. No action was taken by Pin-up secret despite multiple complaints by e-mail and phone call.

I did not receive my order

The package has not arrived.

I'm not happy

I cannot enter my address and the shipment is delivered to a store in another town. With poor opening hours and I'm at home in a wheelchair. This is incomprehensible to me. I may be able to get help this way.

Hello, I am not satisfied. Very disappointed with customer service and delivery. You changed the pick-up location to 45 minutes from my home without even warning me. Then my order was cancelled because I placed two orders with the same postal address. There was an order for me with the boost soap and an order for my sister with the boost soap. We have the same postal address!!!!

I did not receive the product I ordered and was only offered a discount on my next order. I would like my money back! No response to further messages, very annoying! Must have been the last order!

Very poor service, paid and received no goods. Still no refund so far!!!! Will never order there again.

Package still not received.