★★★★★
based on 79892 reviews published
Latest neutral customer reviews
Error in the order I received ...
The smell is very catchy I hope it is the price.
For the moment I don't see the result yet. 1 week is short.
Products are great but delivery problem
The product arrived deformed
Delivery within one week
I did not receive all the items I ordered, I was missing one.
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
I just tested the biphase and it burns my face.
Box for soap does not open but I like the products rather effective
As I already told you I am missing some products I am waiting for a return from pin up secret Cordially
Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy
Delivery much too long!
The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...
The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!
Used for a week I have extremely fragile skin at the first application the soap had dried my skin but with the force of use I have the impression that the effect fades less tingling when washing with soap waiting for the results
Order received well Nevertheless the pump of the cream without oil does not work I am thus obliged to take with a cotton swab ...
This is the 2nd time I have received a cream that seems to have turned out as the texture is not the same
Hello, No problem with the delivery and the delays. However, I've been using the products for over a week now and it dries my skin out a lot. And I am not a fan of the smell...
The goat soap, I take it for a long time and nothing to say about it. Perfect for my oily skin. Just the delivery a little long I find
Yes, on the whole I have been using the soap for a long time, I have also been using the exfoliant for several months or even a year, but it does nothing! On the other hand the skin is very very very dry after using your products
The soap is perfect, but the cream is unfortunately not suitable for dry skin.
I remove 2 stars because the lid of the precious cream was badly closed and the cream had run and dried in the box
Good product, satisfied
The soap dries my skin too much and the oil-free cream does not moisturize me enough, my skin is always tight. On the other hand my husband who has an excess of sebum the combo suits him perfectly.
I was just about to contact the service in order to know if it was normal that after 3 days of use morning and evening of the goat milk soap I had the impression to have the cheeks and the contour of the lips burned ... after I had to stop the treatment because my son returned in emergency to the hospital and during 4 days I did not have the products ... I'm going to retest starting tomorrow and see if it gives me the same result and the I'll contact if needed 😉 So I'm leaving my mixed opinion for the moment waiting for the second use 🙂
The soap is good but it makes the skin dry sometimes and yet I put the face cream but it does not hydrate well...
Good products but I didn't take what was appropriate for my skin so my skin is even drier than before.
Great product...!! I love it!
I love it, I've been a customer for several years now, but I'm disappointed with the new packaging. The cap doesn't hold and the pressure doesn't work very well, so it's hard to get the cream out properly.
It makes me a lot of buttons the soap and the soft exfoliating care
Perfect
Satisfied until I get a 25euro fee from the post office ... so annoying for 2 soaps ... but still a fan of your products.
Order arrived on time. Package perfectly packed. Soap at the top, facial peeling at the top, gentle exfoliating care well the smell bothers me a little I find that it smells strong. On the other hand .... The cream without oil and the precious cream does not correspond to my skin, I have hormonal acne. These 2 creams don't moisturize my skin enough and I got pimples on top of that. I think that it is perfect products for skins without any problem. On the other hand for the skins with problem such as mine the creams do not make their effect. For the rest I am satisfied
My oil-free cream doesn't pump and I had to insist to get only a 50% discount on my next item.
I had to pay the customs out of my shipping fees
Good range of products. Only drawback, the precious cream dries the skin which is not very pleasant
I did not receive my package at home, I had to go pick it up at a relay point