Reviews Pinup Secret

Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.

Top

I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉

The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.

Order not delivered to the right address very disappointed.

I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.

The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.

The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up

Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...

The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part

I got 2x the same product so I didn't get the cleansing milk 😑

Super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so

I discover the products at the moment

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.

Happy with the products but in my last order, I did not receive the right product.

I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...

The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.

I received the package in 2 days, it's been a week I use the soap and the precious cream but I begin to have buttons that appear while at the base I have 1/2 a week so maybe on my skin it will not work,

The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.

This is not the first order, the soaps are top, on the other hand the products next to it, I like less, in addition products received with label unstuck from its bottle and all "fat".

For the price, it's a pity that the soap holder is not offered because it's not very hygienic to leave the soap in the air

I did not receive the correct order.

Fast and efficient delivery but the glass containers are not practical. As soon as I received my moisturizer, it slipped out of my hands. The bottle burst into a thousand pieces, I put only one application.

Problem in the order and not even a commercial gesture, I found myself with one less Christmas gift so very disappointed

Good box, but there was no box

The product is good but it arrived damaged the soap was open!

There was an error in the order...

I like the products in terms of smell and packaging. Unfortunately my skin seems too sensitive and the products dry my skin out a lot.

Happy with the products but the package was incomplete and I was missing a product

I am disappointed with the smell the commercial saying it has an incredible smell and just lie it does not smell good but it is effective against acne

Not satisfied because of an oversight in the package. No return. Lie

I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you

Perfect

I received two identical items when I ordered two different ones.

Very long shipping time which forced me to buy another gift because it was to offer

Excellent product

I received my package with the caps open so I only received half of the products I ordered

There were 2 soaps missing in the package, which was sent back to me....but zero compensation especially considering the price paid

Delivery time too long