Reviews Pinup Secret

I did not receive my package at home, I had to go pick it up at a relay point

Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned

Disappointed

Well

I got even more acne

No problem with the soap but the precious cream burns my skin, I don't know why.

Very good product eliminating pimples but makes the skin really dry despite the cream, skin peels

In 2 weeks the products dried out my skin and made it red and flaky.

The products are great, however I am disappointed, because I ordered 2 C ffrets each with a pouch, but there was only one pouch in the package. Otherwise good product and fast shipping

I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...

This soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed

I waited more than 15 days to get it back and I'm also using colissimo. I'm testing goat's milk soap so for the moment everything is going well for the return to the verra

Too bad that the cap of the cream does not hold the jar, can be revised the product .

I am missing the entire soap box than the lid!!!

The goat's milk soap is great but the scrub and mask are not satisfactory.

I will recommend with pleasure but only one small problem that I had during my 1st order I did not receive one of the products I ordered but otherwise it's all OK I sent a message to say to see now if they do something.

Disappointed by the face peel, it is difficult to remove and forms pellets on the skin difficult to get rid of.

Doesn't suit me

I received my package, it's just the delivery time that was long

Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.

The lavender smell of the soap is not great for me.

I am missing some products and to this day I still have not received any feedback from them...

I did not receive the right order, so I sent my package back, waiting for my package.

It brings out more of my imperfections

Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.

Top

I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉

The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.

Order not delivered to the right address very disappointed.

I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.

The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.

The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up

Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...

The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part

I got 2x the same product so I didn't get the cleansing milk 😑

Super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so

I discover the products at the moment

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

I didn't believe in it at first but now I'm very satisfied with the speed of delivery and with the products themselves, which act perfectly on my skin and have a very nice scent.

Happy with the products but in my last order, I did not receive the right product.