9.3/10
★★★★★
based on 79422 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆

Happy with the products but the package was incomplete and I was missing a product

User icon
Thomas F.
purchased on 13/12/2022
Translated review
3 /5
★★★☆☆

I am disappointed with the smell the commercial saying it has an incredible smell and just lie it does not smell good but it is effective against acne

User icon
Florence A.
purchased on 12/12/2022
Translated review
2 /5
★★☆☆☆

Not satisfied because of an oversight in the package. No return. Lie

User icon
Veronique P.
purchased on 09/12/2022
Translated review
2 /5
★★☆☆☆

I did not receive the set I ordered but another one and I tried to contact you to solve the problem but I did not get any answer from you

User icon
Yolène L.
purchased on 10/12/2022
Translated review
3 /5
★★★☆☆

Perfect

User icon
Monique P.
purchased on 26/11/2022
Translated review
3 /5
★★★☆☆

I received two identical items when I ordered two different ones.

User icon
Celine G.
purchased on 04/12/2022
Translated review
3 /5
★★★☆☆

Very long shipping time which forced me to buy another gift because it was to offer

User icon
Laetitia P.
purchased on 27/11/2022
Translated review
3 /5
★★★☆☆

Excellent product

User icon
Isabelle L.
purchased on 04/12/2022
Translated review
3 /5
★★★☆☆

I received my package with the caps open so I only received half of the products I ordered

User icon
Marie P.
purchased on 06/12/2022
Translated review
3 /5
★★★☆☆

There were 2 soaps missing in the package, which was sent back to me....but zero compensation especially considering the price paid

User icon
Cédric N.
purchased on 05/12/2022
Translated review
2 /5
★★☆☆☆

Delivery time too long

User icon
Clara V.
purchased on 25/11/2022
Translated review
3 /5
★★★☆☆

Hello I am disappointed because no box pin up secret as last year just a box knowing that the products are to offer! Too bad ! Last year the box was at the top.

User icon
Sophie A.
purchased on 04/12/2022
Translated review
3 /5
★★★☆☆

Good but it dries out the skin :/

User icon
Khad A.
purchased on 02/12/2022
Translated review
3 /5
★★★☆☆

I bought the secret makeup remover, the product is top but very painful to make leave the bottle, obliged to arrange me with the reversed not to galerer to have the product in my hands when one wants to use it, damage if not perfect

User icon
Patricia R.
purchased on 02/12/2022
Translated review
3 /5
★★★☆☆

The soap is very good but it dries my skin I use it once a week

User icon
Clea L.
purchased on 05/12/2022
Translated review
2 /5
★★☆☆☆

Some products arrived open and therefore sank in the package. The packaging soaked with product and a good part of the product lost.

User icon
Elodie M.
purchased on 04/12/2022
Translated review
2 /5
★★☆☆☆

Package with an open bottle of mist, so the whole box is soaked and they ask me for pictures even though everything is gone and I am a regular customer

User icon
Elisa N.
purchased on 27/11/2022
Translated review
2 /5
★★☆☆☆

Soft soap a horror the smell and texture unpleasant. The product received is the old presentation I think the product is expired

User icon
Magali R.
purchased on 28/11/2022
Translated review
3 /5
★★★☆☆

Problem with the delivery.

User icon
Johan G.
purchased on 01/12/2022
Translated review
2 /5
★★☆☆☆

Order received late.

User icon
Samia M.
purchased on 29/11/2022
Translated review
3 /5
★★★☆☆

Well received in time

User icon
Murielle Z.
purchased on 27/11/2022
Translated review
3 /5
★★★☆☆

A little long for the delivery but I live in the meeting so I understand I started to test the product since 2 days we will see the results!

User icon
Ambre C.
purchased on 30/11/2022
Translated review
2 /5
★★☆☆☆

Hello, during my last order, there was a problem of delivery, consequently I was not delivered in time. I expected a commercial gesture, a small gift, nothing, I am disappointed.

User icon
Catherine F.
purchased on 10/11/2022
Translated review
2 /5
★★☆☆☆

I am missing a product

User icon
Laure S.
purchased on 25/11/2022
Translated review
3 /5
★★★☆☆

It's great

User icon
Vanessa D.
purchased on 25/11/2022
Translated review
2 /5
★★☆☆☆

1st parcel, a product badly closed to run everywhere, that can arrive. They send me back this product, without the other packaging. So my little niece will have products without box, no explanation to the products. 1st bad experience.

User icon
Morgane C.
purchased on 28/11/2022
Translated review
3 /5
★★★☆☆

We don't understand anything about your promotions one buy one free In the package there is only one article

User icon
Maria S.
purchased on 25/11/2022
Translated review
3 /5
★★★☆☆

More than 10.20 CHF of shipping costs is not given for 4 products ordered

User icon
Iwana D.
purchased on 25/11/2022
Translated review
2 /5
★★☆☆☆

I ordered a box set and received the items separately in the box...no box set!

User icon
Isabelle P.
purchased on 23/11/2022
Translated review
3 /5
★★★☆☆

The packages arrived completely torn. Wonder if the products had not been used. Very disappointed.

User icon
Pauline R.
purchased on 22/11/2022
Translated review
3 /5
★★★☆☆

Pin up could have put some samples for Christmas too bad

User icon
Helena T.
purchased on 18/11/2022
Translated review
3 /5
★★★☆☆

I wanted to try the experience and trust Pin up Secret as I have a very fragile skin and I have been using it for several months now and I see no results or worse so I will do it again and if still no results I will not use it anymore 🤞🤞🤞🤞

User icon
Alicia H.
purchased on 18/11/2022
Translated review
2 /5
★★☆☆☆

Disappointed with the package received. The soap is not even in a box to store it after use and the box arrived damaged.

User icon
Aurore C.
purchased on 18/11/2022
Translated review
2 /5
★★☆☆☆

I would have liked to receive the soap with its box but no, it's a shame

User icon
Laila H.
purchased on 20/11/2022
Translated review
3 /5
★★★☆☆

The soap cleans the skin very well. Unfortunately, I don't see much difference against acne... too bad

User icon
Britany V.
purchased on 19/11/2022
Translated review
2 /5
★★☆☆☆

For the moment I am not satisfied I burned my skin.

User icon
Alphie B.
purchased on 18/11/2022
Translated review
3 /5
★★★☆☆

I have received my package Super soap smells very good and leaves the skin very soft

User icon
Diellza B.
purchased on 16/11/2022
Translated review
2 /5
★★☆☆☆

The delivery ok but the goat milk soap just made my skin worse...

User icon
Elvan D.
purchased on 16/11/2022
Translated review
2 /5
★★☆☆☆

Too bad the product is open in the box.

User icon
Fanny M.
purchased on 15/11/2022
Translated review
2 /5
★★☆☆☆

Dries out my face enoooooormement even with moisturizer behind! I have a lot of little pimples on my forehead that are grainy since I've been using it

User icon
Agathe L.
purchased on 11/11/2022
Translated review