/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Bof
Fatim-zohra A.
purchased on 06/03/2023
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3
/5
★★★☆☆
The smell is not great. Does not work more than that!
Celine Q.
purchased on 05/03/2023
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3
/5
★★★☆☆
The odor of the donkey milk soap smells very strong tea tree ordeur unpleasant
Emmanuelle L.
purchased on 04/03/2023
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3
/5
★★★☆☆
The customer service is impossible to reach, and moreover does not answer
Atika B.
purchased on 03/03/2023
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2
/5
★★☆☆☆
There was an error in the shipment of my package
Mehdia B.
purchased on 06/03/2023
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2
/5
★★☆☆☆
Not satisfied with the after-sales service No problem
Emel O.
purchased on 05/03/2023
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2
/5
★★☆☆☆
The soap dried out my face after 3 days of use and yet I have oily skin, the precious cream and the oil-free cream were not moisturizing enough to counterbalance the dryness brought by the soap. The mask is nothing more than a normal clay mask, the peeling is fine and the exfoliant has not yet been tested. I have to stop using soap and creams, I'm quite disappointed.
Giulia S.
purchased on 28/02/2023
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2
/5
★★☆☆☆
No real results
Jordan K.
purchased on 24/02/2023
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2
/5
★★☆☆☆
Fast delivery, but unfortunately it was not my order that I received in it
Mickael D.
purchased on 24/02/2023
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3
/5
★★★☆☆
Little foam ... strange texture to make a mask
Sabine H.
purchased on 24/02/2023
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2
/5
★★☆☆☆
I received a makeup remover instead of the gentle exfoliating care nothing to see m!!!
Geraldine P.
purchased on 22/02/2023
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3
/5
★★★☆☆
I like the soap, the gentle cleanser does not put the moisturizer on my skin and not the pelling cleanser it is sticky on my face I can not remove the sticky residue that remains fixed on my skin the soap is great and the cleanser too thank you good day Pinup secret
Nora Z.
purchased on 22/02/2023
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3
/5
★★★☆☆
Order conforms, received on the date expected, very satisfied with the product for several years
Véronique N.
purchased on 21/02/2023
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3
/5
★★★☆☆
The products smell good, a sensation of soft skin at the first washings... but after a week, skin totally dried out, red patches. These products do not suit me at all.
Samantha F.
purchased on 18/02/2023
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2
/5
★★☆☆☆
I still don't see the effects on blackheads...
Aurélia A.
purchased on 15/02/2023
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3
/5
★★★☆☆
Thank you very much
Clara L.
purchased on 16/02/2023
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2
/5
★★☆☆☆
My package took a long time, I made a claim to pin up secret, but I received as mail telling me to wait. I hesitate to recommend these products! Level commercial I saw better.
Stéphanie T.
purchased on 04/02/2023
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3
/5
★★★☆☆
Order received fairly quickly
Lisa C.
purchased on 14/02/2023
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2
/5
★★☆☆☆
Hello, the package was received but the oil cream was missing. Can you send it back? Thank you
Marie Mathilde R.
purchased on 16/02/2023
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2
/5
★★☆☆☆
Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me
Camille L.
purchased on 16/02/2023
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2
/5
★★☆☆☆
Error in the order I received ...
David D.
purchased on 30/01/2023
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2
/5
★★☆☆☆
The smell is very catchy I hope it is the price.
Laura R.
purchased on 10/02/2023
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3
/5
★★★☆☆
For the moment I don't see the result yet. 1 week is short.
Julie B.
purchased on 11/02/2023
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2
/5
★★☆☆☆
Products are great but delivery problem
Coralie D.
purchased on 12/02/2023
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2
/5
★★☆☆☆
The product arrived deformed
Celine L.
purchased on 10/02/2023
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2
/5
★★☆☆☆
Delivery within one week
Noëllie L.
purchased on 08/02/2023
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3
/5
★★★☆☆
I did not receive all the items I ordered, I was missing one.
Rizlane B.
purchased on 02/02/2023
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2
/5
★★☆☆☆
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
Laurie E.
purchased on 02/02/2023
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2
/5
★★☆☆☆
I just tested the biphase and it burns my face.
Emy T.
purchased on 05/02/2023
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3
/5
★★★☆☆
Box for soap does not open but I like the products rather effective
Eva F.
purchased on 04/02/2023
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