★★★★★
based on 80042 reviews published
Latest negative customer reviews
Package never recovered, team of bad faith and unpleasant! I filled out all the paperwork because I found myself with a package that was not intended for me and I returned it to the relay point. After 2 months of fighting with them despite the evidence I have. I still have not received my package or been refunded. Deplorable after sales service, does not keep their promises ... site to flee
This soap dries the skin and I took the 2 creams without oil and the other not at all satisfied my skin tightens! It is creams for the super fatty skins! Very very disappointed with these products for the price I could have bought a good cream of known brand, I bought I lost
I did not receive my package!
I did not receive all the products and they do not want to hear it under the pretext that at the weighing the weight was good I am told mm that I must have received other products instead But I really received only one product instead of three ordered So I do not recommend because it is expensive the soap !!!!!
Give me red patches on my face
I tested the soap but I find that it dries out my skin even more and I don't find my skin glowing so I'm disappointed
The soap does not suit me too aggressive for my skin
I still haven't received my package
I never received my order!
Gives full of buttons, 4 months of use worse and worse, no one responds to my insta messages is that computer messages that are sent to me so disappointed and too expensive for the quality of products and efficiency: 0
Package sent back 3 times for preparation error!
I have ordered and received my order, but I have not received anything.
My skin can't stand
An item I ordered was open
The packaging was deteriorated
After several weeks of use I am really disappointed, especially the soap that scours the skin, not at all suitable for sensitive skin!
I love the soap and I love the oil-free cream. The products are a bit expensive, so I can't buy the whole range, but I find the plastic box on sale a bit exaggerated for the price of the soap, so a cloth bag would be better and more eco-friendly!
My packages are never delivered to my house, I pay for the shipping and I have to go far away to get it
I never received my order
Packages not received
I have not received my package and I am still waiting for your answer
I did not receive the totality of my order, me who used to order it is a pity
I have a lot of pimples that appeared when I normally don't have any... Disappointed
I never received my full refund. I am still waiting.
2 missing items No solution very disappointed
I will not order anymore
Not disappointed, missing product, it is necessary that order so that it returns my product to me, for that it proposed to me a handing-over of 40% on this product...
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Never received the order, well part of it, I was missing a soap, I called customer service, they can't do anything about it
Soap that has no effect on my skin czts pity I wanted to try I find that it makes me bring out all my buttons unfortunately
I paid 20 francs in customs fees in addition to my order... no indication to inform me that there could be customs fees, if I had known I would not have ordered.
Not satisfied I will buy from now on in Para. No fees and I get what I buy. Now I'm missing items and the customer service is not reacting
I am not satisfied at all. Pin-up secret to respect their sales charter but the worry is that the package never arrived. Still investigating with the post office as they are unable to get honest delivery people my package is described as delivered but it was not in the mailbox.
I received one product out of 2. I made a complaint 24 hours after I was asked for a photo of the packaging that I obviously put in the trash the day I opened the package, so in the end no refund, no new product that I obviously paid for.
I still haven't received my order!!!
I have a lot of buttons that came out the first time I used it
The product I ordered was not the right one...... And this is the second time I will not order from you again
After they made a mistake at the delivery address, I did not receive my package, it was sent back to the expedient
I have red patches and small pimples for 3 days that I use it
I didn't know it wasn't suitable for dry skin, it stung my face. For those with oily skin it should be fine