★★★★★
based on 78629 reviews published
Latest negative customer reviews
I ordered from this site because of an influencer "ad". It's not the first time I try to trust their products sales and I feel like it's the second time I've been tricked. Because my package worth 87€, was notified to me "delivered" when I obviously had. I'm still waiting for the investigation to be done, now we'll see how these things are managed...
An ordered product replaced by another, an after-sales service that offers no suitable solution very disappointed
Delivery and SAV at the top! On the other hand, I am very disappointed ... I bought a pack of 6 products! After 3 weeks, my skin is very damaged, stripped ... even drier than usual!
Do not accept their mistake and are not professional at all
I asked for delivery to my home and finally I got it in a post office (why I don't know) where I can go very rarely because it's far from my home and I don't have a car. But the product bought is top
The soap dries my skin and the cream does not moisturize. My skin is always tight
B
Very disappointed with the face peel which leaves a grainy veil on the face that is difficult to remove. I do not recommend this product and will never buy it again.
I still haven't received my package, no news from the customer service I contacted, the lady doesn't apologize for the delivery problem and asks me to wait, no goodbye or thank you.
Ineffective makeup remover
Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive
I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed
Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
I did not receive my package
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
I have twice as many pimples and my skin is dry
Very pleasant performing product
Excellent product...
I received the cream without oil breeze
The brush is broken
I love it so much I'm reordering it
I have been charged twice. And I still have no news about my refund...
The products are not suitable for all skin types because I get red patches and itchy skin
I did not receive the pouch offered with my order
Not received the right product
2nd time I made the order. Fast delivery. The goat milk soap product works great. I recommend . Merciii pin up secret😊
I did not receive the correct products ordered (1 out of 2 was good).
After a few days of use, my skin is extremely dry
We already know the soap very well but not yet the cream. Have not tried it yet
I did not receive my order unfortunately .... But I know that it remains good quality products despite all because I have already ordered from you ....
Not received
Not so good quality, no exfoliating side and tiny cotton
After 4 days, this soap had dried out my entire face!
I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed
Big reaction when I apply it as a mask (red patch and itching)
Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase
Package not received
The oil-free cream burns my skin. Disappointed with this purchase...
I ordered body creams. The first time, they were in a box. Now, they were thrown in the package like that, in bulk. I didn't really understand. However, I ordered several times from you. Not too happy about this one!!! ....