★★★★★
based on 79010 reviews published
Latest negative customer reviews
The delivery was not at home although I had requested it
Disappointed I ordered two soaps one whole and the other cut in half.
My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
I have not received my order since December 27. No refund for the moment. Waiting.
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.
I never received my order
I had an allergy to the cream
I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed
I received the empty box
Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days
Broken soap box
I have not received my full order. I am still waiting to receive everything....
I tested the makeup remover and it doesn't work
I am disappointed! I am missing a soap in my package and I have alerted but no one answers me
Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed
My order was incomplete. I only received one soap out of two. I have already made a claim in vain.
No respect for customers
Expired and non-conforming product
I am still waiting for my order. I have not received anything but the payment has been taken.
I did not receive the right products in my package. The customer service does not answer... too bad!
A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.
This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages
Perfect, I am very satisfied
I have not yet received my package, I have changed the address and sent an e-mail but still no response
I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service
I did not receive my order
Perfect
I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad
I received my package but a jar arrived broken so really disappointed with my 1st purchase
Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!
My oil-free day cream arrived broken
I had to claim an item that was paid for but not included with my order.
I do not recommend
I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.
Received late after a claim via the application without commercial gesture.
Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas