★★★★★
based on 78629 reviews published
Latest negative customer reviews
I tested the makeup remover and it doesn't work
I am disappointed! I am missing a soap in my package and I have alerted but no one answers me
Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed
My order was incomplete. I only received one soap out of two. I have already made a claim in vain.
No respect for customers
Expired and non-conforming product
I am still waiting for my order. I have not received anything but the payment has been taken.
I did not receive the right products in my package. The customer service does not answer... too bad!
A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.
This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages
Perfect, I am very satisfied
I have not yet received my package, I have changed the address and sent an e-mail but still no response
I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service
I did not receive my order
Perfect
I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad
I received my package but a jar arrived broken so really disappointed with my 1st purchase
Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!
My oil-free day cream arrived broken
I had to claim an item that was paid for but not included with my order.
I do not recommend
I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.
Received late after a claim via the application without commercial gesture.
Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas
Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.
I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,
The package was not complete I do not understand?
Open package
How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase
Product received damaged. No response from customer service for 2 weeks regarding my complaint
Hello, I am waiting to see the result.
I have not yet seen a good result I hope in the next few days
Allergic reaction
I was missing an item in my order and I find that the customer service was not great this time.
It does not work for acne
I received my parcel with the mist completely empty so I can't give an opinion on the products as I couldn't test them. Sincerely
I am not satisfied at all! I had to receive my initial order in 3 times because of an error in the first two ...
After various exchanges following the reception of empty bottles we finally arrived at an agreement! too bad to lose so much time for an error of your share!
1st order incomplete, 2nd order still incomplete
Nil. If I could put 0, I was going to put. I threw out all the products because they made me itch and get more pimples