Reviews Pinup Secret

Very disappointed half of my order forget it was sent back to me 1 week later. Otherwise the products and the new packaging are too top.

I got pimples from the soap

Delivery time too long and product not in accordance with the sales description. Misleading advertising

To this day I still have not received my package which is lost.

No change for me I order it often and still as many buttons and cysts

My parcel was delivered to a post office that is not in my village, and to this day I have not managed to pick it up with the possible hours... knowing that there is an office in my village. Being a mother of 2 small children, I can't find a moment.

I did not receive my order and never got a refund

I bought the face scrub and there are practically no grains inside. I am not ready to order again without a commercial gesture from you.

My package was stolen and I'm still waiting for it

I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.

I am missing items in my package.

I did not receive my entire order, disappointed.

I'm waiting for a return of my emails with my allergy

I had my order delivered to a post office, twice for nothing because the package was not there!

The products burned in contact with my skin and smell and chemical.

This is not what I ordered

The delivery was not at home although I had requested it

Disappointed I ordered two soaps one whole and the other cut in half.

My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed

The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar

My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent

Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....

I have not received my order since December 27. No refund for the moment. Waiting.

I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it

Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.

I never received my order

I had an allergy to the cream

I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed

I received the empty box

Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days

Broken soap box

I have not received my full order. I am still waiting to receive everything....

I tested the makeup remover and it doesn't work

I am disappointed! I am missing a soap in my package and I have alerted but no one answers me

Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed

My order was incomplete. I only received one soap out of two. I have already made a claim in vain.

No respect for customers

Expired and non-conforming product

I am still waiting for my order. I have not received anything but the payment has been taken.

I did not receive the right products in my package. The customer service does not answer... too bad!