/10
★★★★★
based on 77377 reviews published
★★★★★
based on 77377 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
To this day I still have not received my package which is lost.
Eloise M.
purchased on 07/01/2023
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1
/5
★☆☆☆☆
No change for me I order it often and still as many buttons and cysts
Lyndia D.
purchased on 06/01/2023
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1
/5
★☆☆☆☆
My parcel was delivered to a post office that is not in my village, and to this day I have not managed to pick it up with the possible hours... knowing that there is an office in my village. Being a mother of 2 small children, I can't find a moment.
Vanessa D.
purchased on 06/01/2023
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1
/5
★☆☆☆☆
I did not receive my order and never got a refund
Khera C.
purchased on 07/01/2023
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1
/5
★☆☆☆☆
I bought the face scrub and there are practically no grains inside. I am not ready to order again without a commercial gesture from you.
Damien D.
purchased on 06/01/2023
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1
/5
★☆☆☆☆
My package was stolen and I'm still waiting for it
Sophie N.
purchased on 08/01/2023
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1
/5
★☆☆☆☆
I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.
Elodie A.
purchased on 06/01/2023
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1
/5
★☆☆☆☆
I am missing items in my package.
Cindy L.
purchased on 06/01/2023
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1
/5
★☆☆☆☆
I did not receive my entire order, disappointed.
Charlotte H.
purchased on 05/01/2023
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1
/5
★☆☆☆☆
I'm waiting for a return of my emails with my allergy
Sheryl C.
purchased on 03/01/2023
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1
/5
★☆☆☆☆
I had my order delivered to a post office, twice for nothing because the package was not there!
Angélique C.
purchased on 31/12/2022
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1
/5
★☆☆☆☆
The products burned in contact with my skin and smell and chemical.
Cindy C.
purchased on 02/01/2023
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1
/5
★☆☆☆☆
This is not what I ordered
Virginie J.
purchased on 30/12/2022
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1
/5
★☆☆☆☆
The delivery was not at home although I had requested it
Carole C.
purchased on 31/12/2022
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1
/5
★☆☆☆☆
Disappointed I ordered two soaps one whole and the other cut in half.
Isabelle C.
purchased on 30/12/2022
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1
/5
★☆☆☆☆
My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed
Salma B.
purchased on 01/01/2023
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1
/5
★☆☆☆☆
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
Rachel F.
purchased on 31/12/2022
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1
/5
★☆☆☆☆
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
Amélie D.
purchased on 31/12/2022
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1
/5
★☆☆☆☆
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
Marine T.
purchased on 20/12/2022
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1
/5
★☆☆☆☆
I have not received my order since December 27. No refund for the moment. Waiting.
Elodie M.
purchased on 27/12/2022
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1
/5
★☆☆☆☆
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
Hadjira H.
purchased on 28/12/2022
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1
/5
★☆☆☆☆
Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.
Rayane B.
purchased on 27/12/2022
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1
/5
★☆☆☆☆
I never received my order
Laure A.
purchased on 27/12/2022
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1
/5
★☆☆☆☆
I had an allergy to the cream
Laëtitia S.
purchased on 24/12/2022
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1
/5
★☆☆☆☆
I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed
Zahra A.
purchased on 24/12/2022
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1
/5
★☆☆☆☆
I received the empty box
Justine M.
purchased on 23/12/2022
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1
/5
★☆☆☆☆
Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days
Samia B.
purchased on 25/12/2022
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1
/5
★☆☆☆☆
Broken soap box
Nicolas D.
purchased on 24/12/2022
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1
/5
★☆☆☆☆
I have not received my full order. I am still waiting to receive everything....
Milo M.
purchased on 22/12/2022
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1
/5
★☆☆☆☆
I tested the makeup remover and it doesn't work
Élodie B.
purchased on 21/12/2022
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