Reviews Pinup Secret

Package arrived quickly but product was damaged, had to throw away an item I paid for and now I'm being asked to return it even though I got rid of it! There was some everywhere. I even sent pictures as proof and they don't send it... disappointed

Package never received

The soap arrived in a box all torn and so the soap was also damaged yet this is not the first time I order

The pump does not work! Impossible to get the cream and we say that we can't do anything! The price where that costs I do not understand why the pump is not of minimum quality so that it functions correctly so that the cream which is very thick goes up !!!! I am quite surprised by the soap that does not make any gesture. I just have to throw the cream in the garbage

Incorrect content when ordering

I bought the goat milk soap and I am disappointed! The next day, my skin is very, very oily, and shiny like never before, even though I have combination skin that tends to be dry.

I give no note because the package I ordered did not correspond to the package ordered, the problem has still not been resolved, I am very disappointed, too bad because the quality of some problems are top!

Full of buttons

I had ordered the goat milk soap, the face cream and the foot care and I did not receive the foot care! Despite numerous complaints I have neither the care nor a refund I am very disappointed in Pin Up Secret it's theft!

This soap is a big scam financially and for the skin I dare not even talk about damage it made me bring out all my buttons I had not much there I have more than wind false advertising

It does not fulfill its promises no change for me. Disappointed. I even feel that it has accentuated my small pimples. For my part I do not recommend

Very disappointed package in very very bad condition and traces as if the creams had run...so back to sender hoping they send me back a package in good condition this time!

1 missing product at the reception of my package, and not even a commercial gesture from pinup when sending the missing product

Very disappointed for a 1st order. Error on 2 ordered products. I had to call back several times for the solution and I still haven't received the missing products from my 1st delivery.

A catastrophe! Pimples all over my face after using soap and creams... Dryness from another world after cleaning the face with soap. Never again!

I am very disappointed. The soap burns my skin, and after the end of the day my skin became very dry. I felt tightness on my skin. I stopped using it after a week and since then I have had more pimples than when I started. Very disappointed, I think there should be a compensation

Still not received!

Package never delivered

Patches of pimples came out even though I never had acne. The customer service assures me that this is normal and that it can last up to 2 months. Never seen anything like it. I wanted to test the brand out of curiosity, I won't do it again

Big disappointment, don't buy the face peel it's a horror! I regret my purchase.

I am disappointed, my redness did not even decrease and acne pimples appeared.

I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.

Very very drying soap to flee!

3 weeks to receive 2 soaps; SUPER!

I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed

Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.

I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date

2 months to receive my order after 3 reminders with the customer service .

The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.

Oil free cream delivered defective

I did not receive my package

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Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.

I didn't like it after using it, I got pimples that I never used to get

Very disappointed by the smell of the exfoliating care...

I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up

Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.

I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...

Since I've been using Pin Up Secret, I've been getting pimples all over my face

Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...