/10
★★★★★
based on 77380 reviews published
★★★★★
based on 77380 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The package received does not correspond to my order.
Corinne A.
purchased on 06/10/2022
Translated review
1
/5
★☆☆☆☆
Very fast delivery.
Claudine G.
purchased on 06/10/2022
Translated review
1
/5
★☆☆☆☆
Hello, maybe the products work for the other ones, but not for me, I have a lot of plaque on my face.
Olivier M.
purchased on 06/10/2022
Translated review
1
/5
★☆☆☆☆
Null
Sghaier S.
purchased on 04/10/2022
Translated review
1
/5
★☆☆☆☆
The soap burned my skin after 3 uses
Audrey C.
purchased on 05/10/2022
Translated review
1
/5
★☆☆☆☆
Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am waiting for a return after having transmitted the documents. I recommended because I was basically satisfied with my first order, the quality of the products...
Aurélia V.
purchased on 05/10/2022
Translated review
1
/5
★☆☆☆☆
Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund
Audrey Y.
purchased on 03/10/2022
Translated review
1
/5
★☆☆☆☆
No on 2 products order one receipt
Emmeline L.
purchased on 04/10/2022
Translated review
1
/5
★☆☆☆☆
I don't recommend it. Soap far too aggressive for my combination skin. Very disappointed 😞
Amandine B.
purchased on 12/09/2022
Translated review
1
/5
★☆☆☆☆
His incredible 😻
Lilya B.
purchased on 30/09/2022
Translated review
1
/5
★☆☆☆☆
Order never arrived, I contact the customer service who tells me that they have to wait 14 days! The post office says they didn't get the parcel by pinup, it's going around in circles and I don't have the order that I paid for
Sarah M.
purchased on 29/09/2022
Translated review
1
/5
★☆☆☆☆
Error of products at the delivery, unreachable phone service with vocal message saying that it is closed exceptionally, except that it is every day! I received an answer to my complaint 11 days later because I threatened to contact the consumer services because their legal deadline stipulated on their email was not respected and I still do not have the ordered products. Case in progress.... and it's a real shame not to respect a customer who orders regularly!
Céline L.
purchased on 29/09/2022
Translated review
1
/5
★☆☆☆☆
I did not receive my full order, only one soap out of two and no solutions found by the site
Amélie V.
purchased on 29/09/2022
Translated review
1
/5
★☆☆☆☆
Package arrived on time
Virginie L.
purchased on 26/09/2022
Translated review
1
/5
★☆☆☆☆
I received the package opened with the product not closed...
Pauline B.
purchased on 23/09/2022
Translated review
1
/5
★☆☆☆☆
Package not received, collection made...
Sarah A.
purchased on 26/09/2022
Translated review
1
/5
★☆☆☆☆
No tracking of claims
Matthias G.
purchased on 25/09/2022
Translated review
1
/5
★☆☆☆☆
Very good result
Stéphanie B.
purchased on 27/09/2022
Translated review
1
/5
★☆☆☆☆
Delivery was poor Not delivered to the right place so waiting for the return to your home for. New free shipping elsewhere I am really disappointed
Anne C.
purchased on 24/09/2022
Translated review
1
/5
★☆☆☆☆
I did not receive my package
Bruno R.
purchased on 09/09/2022
Translated review
1
/5
★☆☆☆☆
I never received my package and pin up secret does not refund me I am very disappointed
Seyhan T.
purchased on 14/08/2022
Translated review
1
/5
★☆☆☆☆
I still have not received my order placed since September 21 😒
Cindy P.
purchased on 20/09/2022
Translated review
1
/5
★☆☆☆☆
I received the package super fast but not the right products in it ...
Sophie D.
purchased on 20/09/2022
Translated review
1
/5
★☆☆☆☆
I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕
Sandrine B.
purchased on 16/09/2022
Translated review
1
/5
★☆☆☆☆
M'amis des boutons
Amina B.
purchased on 16/09/2022
Translated review
1
/5
★☆☆☆☆
The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks
Randrianasolo D.
purchased on 18/09/2022
Translated review
1
/5
★☆☆☆☆
Hello, I received the package in a deplorable state. I attached the photos in another mail.
Aurore C.
purchased on 13/09/2022
Translated review
1
/5
★☆☆☆☆
No pass your way
Dif S.
purchased on 16/09/2022
Translated review
1
/5
★☆☆☆☆
Still not received my colid
Jessica N.
purchased on 15/09/2022
Translated review
1
/5
★☆☆☆☆
One of the products I ordered was not in my package, and I still don't have a return from the SAV
Cheyma C.
purchased on 14/09/2022
Translated review