9.3/10
★★★★★
based on 80079 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted

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Sabrina R.
purchased on 10/12/2021
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1 /5
★☆☆☆☆

The perfect soap when the peeling is a scam

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Sylvie B.
purchased on 12/12/2021
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1 /5
★☆☆☆☆

Not suitable for my skin, the cream burned my skin after the second use. Thanks anyway ☺️

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Tiphaine H.
purchased on 11/12/2021
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1 /5
★☆☆☆☆

Never order on this site!.big scam I ordered on November 16 it is December 24 I still have not received anything and customer service does nothing. They say they can't find my address.

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Laurie J.
purchased on 16/11/2021
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1 /5
★☆☆☆☆

Missing items

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Jennifer O.
purchased on 10/12/2021
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1 /5
★☆☆☆☆

Horrible I have the face burned of the large plates and buttons !!!! To be avoided

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Priscillia R.
purchased on 08/12/2021
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1 /5
★☆☆☆☆

Disappointed with the toxic products of the product purchased and the response of the customer service

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Zaessinger S.
purchased on 06/12/2021
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1 /5
★☆☆☆☆

Package received in bad condition the cream was damaged

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Julie R.
purchased on 07/12/2021
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1 /5
★☆☆☆☆

Products full of endocrine disruptors. To be avoided.

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Audrey S.
purchased on 23/11/2021
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1 /5
★☆☆☆☆

Package never received. I contacted customer service 2 weeks ago to report it, I was simply told to "wait" without any compensation proposal ... !

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Océane C.
purchased on 28/11/2021
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1 /5
★☆☆☆☆

When I went to the post office to pick up my package, they gave me another package with bottles of wine, mislabelled. A real circus

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Marie L.
purchased on 24/11/2021
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1 /5
★☆☆☆☆

I ordered a boxed set for Christmas. My order arrived without the boxed set...the products were wrapped in bubble wrap one by one and put in the shipping box...it looks like a boxed set. I am disappointed with this order.

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Valérie G.
purchased on 30/11/2021
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1 /5
★☆☆☆☆

I am very disappointed that I did not receive my full order. I wanted to test your products for the first time and I am really confused.

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Rossana C.
purchased on 25/11/2021
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1 /5
★☆☆☆☆

The product I received does not correspond to my order. Please come back to me as soon as possible to find a solution (refund or return of the real product).

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Linda H.
purchased on 27/11/2021
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1 /5
★☆☆☆☆

I have ordered gift boxes and have received them in a cardboard box. I am very much looking forward to the boxes for Christmas.

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Dominique S.
purchased on 28/11/2021
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1 /5
★☆☆☆☆

My opinion it's a shame I sent you an email you never answered me. you send a box without box the shame for me to offer the package without box just a cardboard box.

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Corinne C.
purchased on 30/11/2021
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1 /5
★☆☆☆☆

For the price, I'm really disappointed... and you don't even make a difference for skin types... Surprising for this price...

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Mathilde V.
purchased on 27/11/2021
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1 /5
★☆☆☆☆

I ordered a gentle exfoliating treatment, which was open in the box, so the treatment had leaked into the box, not great.

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Orianne B.
purchased on 28/11/2021
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1 /5
★☆☆☆☆

It does not suit my skin at all, although it is recommended for acne-prone skin. After 3 days of use I got an inflammation on my face, blistered everywhere, I had to go to the doctor to get a cream and antihistamines.

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Sabrina B.
purchased on 28/11/2021
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1 /5
★☆☆☆☆

Jen never received my order

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Catherine V.
purchased on 27/11/2021
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1 /5
★☆☆☆☆

I received the open scrub that spilled on the other product I sent an email to report it still no return it's been a week!

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Fadila M.
purchased on 25/11/2021
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1 /5
★☆☆☆☆

Too disappointed my pump bottle doesn't work and the brand offers me absolutely nothing!!!! 😕

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Julie C.
purchased on 24/11/2021
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1 /5
★☆☆☆☆

Your products don't work, it's all crap, but I guess you won't publish it on your website to avoid a bad image

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Mickael S.
purchased on 22/11/2021
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1 /5
★☆☆☆☆

Product forbidden for pregnant women and not precise on the site the composition is not clear enough either!

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Marion F.
purchased on 22/11/2021
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1 /5
★☆☆☆☆

I received my order and it was filled with blood !!!!!!! and moreover when I send an email to complain which is normal I am offered a commercial gesture of 50% on an item on my next order lol!!! really professional. I'm not ready to recommend

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Sandra M.
purchased on 21/11/2021
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1 /5
★☆☆☆☆

Bad delivery service I ordered several times from you and I was never satisfied with the delivery except for one time before the first order where I was delivered to my home and the other times to relay points that I never asked for and the worst is the last order where they delivered me 35 minutes from my home a hibte of pkus when I contacted your service they told me that the delivery will be at my expense so I asked for the cancellation of my order

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Fatima H.
purchased on 19/11/2021
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1 /5
★☆☆☆☆

I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.

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Lo Giudice M.
purchased on 27/10/2021
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1 /5
★☆☆☆☆

After having bought the complete range of a rather consequent value for a Christmas gift I was very disappointed by the packaging! A card with bubble wrap which is not called "a box".

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Audrey N.
purchased on 17/11/2021
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1 /5
★☆☆☆☆

After only 1 week of use, my skin is grainy and has more pimples than before. I am really disappointed with the soap and the publicity around it.

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Axelle L.
purchased on 11/11/2021
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1 /5
★☆☆☆☆

Very drying for dry and blemished skin, for the moment no visible results

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Priscillia S.
purchased on 07/11/2021
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1 /5
★☆☆☆☆

I am very disappointed with this product so expensive and that serves no purpose dried my skin c a normal soap or what neither less nor more is a scam I regret to have bought it at that price

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Malika T.
purchased on 11/11/2021
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1 /5
★☆☆☆☆

The products dry out my skin a lot! I don't recommend!!!

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Funda M.
purchased on 09/11/2021
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1 /5
★☆☆☆☆

A sudden outbreak of pimples after a week of use, not very moisturizing either

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Sabrine B.
purchased on 09/11/2021
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1 /5
★☆☆☆☆

Delivery time extended by 8 days, no communication with the after sales service

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Marine V.
purchased on 03/11/2021
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1 /5
★☆☆☆☆

Why at each purchase you ask for the mail I am registered with you I will buy

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Maguy O.
purchased on 26/07/2021
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1 /5
★☆☆☆☆

I have tried pin UP for 1 week and my skin has been irritated since then on my face and I feel tingling when I apply it.

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Celine L.
purchased on 02/11/2021
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1 /5
★☆☆☆☆

The order arrived very late and I will not be ordering again.

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Gladis O.
purchased on 31/10/2021
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1 /5
★☆☆☆☆

I did not receive the expected order. I had put together a box myself with a goat's milk, an oil-free cream and a smooth cream. I received two goat's milk soaps & a goat's milk scrub. I hope my order will be rectified.

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Maeva A.
purchased on 01/11/2021
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1 /5
★☆☆☆☆

The soap and cream burns the skin and the peeling is useless as soon as you spread it, it already makes clumps in your fingers.

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Jennifer A.
purchased on 01/11/2021
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1 /5
★☆☆☆☆

Ultra drying soap irritating I had more pimples/dry patches than new acne pimples and god knows I don't have fragile skin. 26€ in the trash! Disappointing! I'm sorry, I don't like to put negative comments in general, but this one seemed necessary

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Naomi F.
purchased on 29/10/2021
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