9.3/10
★★★★★
based on 78632 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Foot cream ,eye powder ,.... Too much silicone not convinced at all D a beautician

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Sarah H.
purchased on 11/07/2021
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1 /5
★☆☆☆☆

Very disappointed! The packaging is "chtip", and the product purchased is also of very poor quality. I let myself use it twice: it linted without even letting the product work, and stayed on the down. I will even throw it away: disappointed disappointed! I don't recommend it to anyone (remember: peeling)

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Audrey B.
purchased on 11/07/2021
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1 /5
★☆☆☆☆

Product does not conform!!!

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Sandrine M.
purchased on 12/07/2021
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1 /5
★☆☆☆☆

I did not receive my package, I made a claim 10 days ago and still no answer I will never order from them again

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Nesrine S.
purchased on 04/07/2021
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1 /5
★☆☆☆☆

I still haven't received my order. I am waiting for a return from you but seeing the time passing (I wonder how much longer I have to wait) if I will not ask for a refund!

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Jessica L.
purchased on 06/07/2021
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1 /5
★☆☆☆☆

Hello, I never received my package

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Sandrine L.
purchased on 07/07/2021
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1 /5
★☆☆☆☆

Skin-aggressive products

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Natacha M.
purchased on 05/07/2021
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1 /5
★☆☆☆☆

I never received my last package The after sales service is unreachable I am just told that you received the package on such and such a date ... but I don't understand that I didn't receive the package. To be avoided The after sales service is not at all serious No guarantee on the delivery

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Maxime V.
purchased on 24/06/2021
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1 /5
★☆☆☆☆

Disappointed. Price paid high for having a drier skin than before despite the rich cream, and the soap that just fulfills its role as soap. The smell is quite strong and not very pleasant for me. I will not recommend.

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Céline R.
purchased on 17/06/2021
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1 /5
★☆☆☆☆

I'm really sorry I bought it because I think it doesn't work for everyone and I didn't think this soap was a miracle. It's not that at all, it dries the skin too much and even if I moisturize my skin is still dry.

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Matei M.
purchased on 21/06/2021
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1 /5
★☆☆☆☆

Frankly I am on it, I have an oily skin and it became more oily and it made me buttons and opened the ports, I wanted to try the soap but I hesitate! Sorry

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Sakina B.
purchased on 22/06/2021
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1 /5
★☆☆☆☆

I wouldn't recommend it at all The delivery time and delivery was fine but the product itself is horrible it doesn't smell good it burns my face I had to rinse it off in a hurry

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Haya L.
purchased on 22/06/2021
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1 /5
★☆☆☆☆

Disappointed with the smell of the goat's milk soap. Very unpleasant pungent lavender smell. Too bad 🙁

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Delphine M.
purchased on 21/06/2021
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1 /5
★☆☆☆☆

The soap gave me a lot of pimples unfortunately

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Faballa D.
purchased on 15/06/2021
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1 /5
★☆☆☆☆

I'm still waiting for my order to arrive, my parcel has not been delivered to the relay point and I still haven't heard from it.

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Priscilia P.
purchased on 10/06/2021
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1 /5
★☆☆☆☆

Soap dries out and burns the skin. Too much tea tree oil. Impossible to know the composition and percentage despite the request. There must be very little goat's milk soap, which is a shame.

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Flavie P.
purchased on 06/06/2021
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1 /5
★☆☆☆☆

My skin is full of pimples to escape

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Anaïs P.
purchased on 01/06/2021
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1 /5
★☆☆☆☆

HORRIBLE! I had an allergic reaction to the soap, peel and oil free cream with pictures to prove it and they don't believe me! I'm not even close to being unsympathetic!

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Anaïs O.
purchased on 29/05/2021
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1 /5
★☆☆☆☆

The products burned my skin!

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Aurore H.
purchased on 27/05/2021
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1 /5
★☆☆☆☆

The soap gave me a lot of pimples on my forehead and cheeks and my skin is rough and dry. The cream is broken. Expensive for nothing. To be avoided

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Nassima N.
purchased on 25/05/2021
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1 /5
★☆☆☆☆

I'm glad to hear that you're doing so well, and I'll come back to you soon.

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Nathalie V.
purchased on 19/05/2021
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1 /5
★☆☆☆☆

I AM STILL WAITING FOR MY PACKAGE

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Marie P.
purchased on 24/05/2021
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1 /5
★☆☆☆☆

I have been using it for a while. The texture and scent of the soap are nice.

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Chantal C.
purchased on 22/05/2021
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1 /5
★☆☆☆☆

My package arrived empty

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Manon R.
purchased on 22/05/2021
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1 /5
★☆☆☆☆

I'm glad to hear that you're doing well.

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Naima N.
purchased on 21/05/2021
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1 /5
★☆☆☆☆

No promo code interesting the less 35% are practically useless when you see the shipping costs I do not recommend this brand

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Catarina H.
purchased on 21/05/2021
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1 /5
★☆☆☆☆

The perfect soap. But the oil-free cream has a flaw in the bottle. I have to unscrew it to use it.

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Marion B.
purchased on 22/05/2021
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1 /5
★☆☆☆☆

The smell of lavender is far too strong and gives me a headache. The soap dries out my skin and the oil-free cream also dries out my combination skin, which has been fine since I started using it. The precious cream is more acceptable. On the whole I find that the fuss made about your range is not justified because they are like many other articles: without interest Sorry but I prefer to be frank.

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Gwenaëlle B.
purchased on 21/05/2021
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1 /5
★☆☆☆☆

Bad order received, lousy customer service, takes customers for thieves, no apology or commercial gesture from this company Company to avoid

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Mickael O.
purchased on 19/05/2021
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1 /5
★☆☆☆☆

Hello I sent you an email because the pump on the bottle is defective so I can't use the cream And still no answer from you 😭

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Vanessa B.
purchased on 15/05/2021
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1 /5
★☆☆☆☆

The seaweed mask stank and the customer service department ignored all my messages even though I placed an order for over 80€. I am outraged

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Eloise C.
purchased on 08/05/2021
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1 /5
★☆☆☆☆

Both masks dehydrated my face

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Gajanthan K.
purchased on 05/05/2021
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1 /5
★☆☆☆☆

I had boron and irritation

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Ines T.
purchased on 30/04/2021
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1 /5
★☆☆☆☆

Products with bad components

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Rosanna P.
purchased on 03/05/2021
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1 /5
★☆☆☆☆

I won't note it down now because I've only just tried it

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Hashley C.
purchased on 03/05/2021
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1 /5
★☆☆☆☆

Very bad product that burned my skin

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Leathycia L.
purchased on 03/05/2021
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1 /5
★☆☆☆☆

Finally expensive product for little result with very little hindsight. The soap dries the skin. The moisturizer is sticky.

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Yassmina B.
purchased on 02/05/2021
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1 /5
★☆☆☆☆

I have pimples and patches on my face.

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Fatima B.
purchased on 02/05/2021
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1 /5
★☆☆☆☆

My skin has become worse than before. I used to be very self-conscious but now it's even worse.

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Vanessa O.
purchased on 14/04/2021
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1 /5
★☆☆☆☆

I am satisfied with the goat's milk facial soap but dissatisfied with the customer service. There was an error in a product delivered (wrong fragrance) and the solution they offered me was to reorder with a 40% discount knowing that I already had this discount when I ordered. Therefore, if there is a delivery error, the customer must keep the product even if it is not the one ordered. This is unacceptable.

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Delphine C.
purchased on 29/04/2021
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