★★★★★
based on 1667 reviews published
Latest customer reviews
Truffles with smell but no taste! I expect an appropriate reaction from your quality service. The truffles are available for testing!
We are sorry to hear that the taste intensity of the truffles did not meet your expectations.
Our truffles are selected and carefully controlled in our workshops before shipping. As truffles are a natural and living product, there can sometimes be a difference between the intensity of the aroma and that of the taste, depending on their maturity and use.
We take your remark very seriously.
If you wish, we invite you to write to us at [email protected]
specifying your order number. We can then arrange a return so that our quality service can conduct an analysis and assist you as best as possible.
Best regards,
The Plantin team
Easy order, fast shipping and high quality product
The products are good but the Chronopost service is catastrophic. Sent this Monday and nothing received today. Maybe tomorrow Friday. To be continued.
Thank you for your feedback and for your positive remark regarding our products.
However, we are sorry for the difficulties encountered with the carrier. After verification, your order has indeed been shipped and delivered, and the delay seems to be related to the delivery service.
We understand that this can be inconvenient, especially for fresh products, and we sincerely regret it.
Please feel free to write to us at [email protected]
if you would like us to provide a more precise update on your case.
Best regards,
The Plantin team
Quality products !!
No, I haven't received my package!!! Where is the package?? Thank you. Send me a message! I am deaf!!
We are sorry for this situation.
In order to verify the tracking of your package, please contact us in writing at [email protected]
, providing your order number.
We will follow up with you as soon as we receive your message.
Best regards,
The Plantin team
Order placed in early afternoon, received the next morning. Quality product.
One of the truffles was very average, no taste, all black. As if it had been frozen.
Perfect truffles, superb quality.
Top product
Well received, fast delivery, Quality *****
Very beautiful truffles, superb smell and taste but with a skin a bit too dry.
Top products, careful packaging.
Impeccable package. We would like to receive more precise information about the delivery time earlier.
Exceptional product The ordered truffles arrived on time. I will reorder.
Perfect
Excellent fresh product, very well packaged, fast shipping and top preservation! Highly recommended.
Excellent product
Excellent products.
Excellent product, the taste is of great finesse.
Very good product
Perfect transaction. Items received in two shipments but the seller calls to inform in addition to emails. Highly recommended.
Quality is there! Thank you very much
Very competent, efficient, fast delivery.
Thank you for the careful shipping and the quality of the truffles!
We enjoyed the black truffle pieces. Fast delivery in a refrigerated envelope. We will definitely reorder.
Very fast delivery
Quality products. Fast and careful shipping. Just need to enjoy!
Package arrived well, fast shipping, superb product quality! Thank you
No surprise with the delivery
FOUR GOOD LITTLE TRUFFLES
Perfect from A to Z
Fresh truffles of good quality, good ripening, size adapted to my request, I would recommend for my events. Thank you
The site is clear, well-constructed. It's easy to navigate and it's appealing. The delivery is impeccable and the packaging is very careful.
Good product
Products correct but significant delay and deterioration of the quality of the truffle in this order. Zero response to requests, customer service non-existent. I will not return...
Beautiful products
Delivery time longer than expected due to the carrier.
Speed of delivery, excellent products.
As every time I order, nothing to say, everything is perfect, from the delivery time (next day) to the freshness of the truffles or the quality of the grocery products. I recommend!
Perfect