9.4/10
★★★★★
based on 1367 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect truffles, fast delivery

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Annick D.
purchased on 19/01/2025
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5 /5
★★★★★

Very good products fast delivery

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Muriel R.
purchased on 15/01/2025
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5 /5
★★★★★

Marvellous products, never disappointed, excellent welcome and judicious telephone advice in the store, very good house.

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Florence C.
purchased on 17/01/2025
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5 /5
★★★★★

Consistent melano quality Exemplary delivery quality

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Jean-jacques B.
purchased on 19/01/2025
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5 /5
★★★★★

Fast, efficient

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Sebastien D.
purchased on 19/01/2025
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5 /5
★★★★★

Fast shipping, careful packaging

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Hervé M.
purchased on 19/01/2025
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3 /5
★★★☆☆

I've already ordered truffles several times online and this time I'm very disappointed, especially as I'd opted for the EXTRA quality. The smell was fine, but the taste was very disappointing considering the price. And the packaging wasn't exceptional either. For the same price or even less, I can find it in shops in Belgium. DON'T FORGET YOUR TYPE OF PRODUCT.

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Vincent D.
purchased on 16/12/2024
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Answer from Plantin
Hello Sir, thank you for taking the time to leave your comment. We are surprised to read that you chose the quality of your truffles knowing that we do not offer the option on our website. The term "extra" simply refers to the visual aspect of the truffle, which must be round and regular enough to be defined as an extra quality truffle. In no way does this affect the taste and fragrance of the fresh truffle. Packaging is the most conventional for fresh truffles. It's all about keeping the product, which is perishable, in suitable packaging for transport, nothing more. Don't forget that we have a customer service team available by e-mail or telephone during store opening hours to answer your questions and find a solution. Sincerely, The Plantin Team
5 /5
★★★★★

Completely perfect!

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Juergen A.
purchased on 04/01/2025
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5 /5
★★★★★

Excellent, I highly recommend

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Charles A.
purchased on 26/11/2024
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5 /5
★★★★★

Fine

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Ching-hua H.
purchased on 15/01/2025
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5 /5
★★★★★

Again very tasteful products!

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Uwe K.
purchased on 16/01/2025
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5 /5
★★★★★

Impeccable transaction

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Jean-brice D.
purchased on 14/01/2025
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2 /5
★★☆☆☆

Tasteless truffles. Very disappointing at this price.

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Carine L.
purchased on 15/01/2025
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Answer from Plantin
Hello Madam, we're sorry to hear about your disappointment. We have tried to contact you several times without success. Our customer service is available by phone and e-mail if you wish to discuss this matter. Have a nice day, the Plantin team
5 /5
★★★★★

Quality truffles delivered in express time

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Jerome T.
purchased on 15/01/2025
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5 /5
★★★★★

Very good products as usual. I am completely satisfied with my order.

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Marie D.
purchased on 12/01/2025
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5 /5
★★★★★

Very large house, which I knew when I was still a professional caterer, but this is my first experience as a private individual, perfect.

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Bruno F.
purchased on 09/01/2025
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5 /5
★★★★★

Always excellent products; fast, careful delivery.

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Sabrina G.
purchased on 08/01/2025
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5 /5
★★★★★

Fast, careful delivery Very good product

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Stéphanie L.
purchased on 09/01/2025
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5 /5
★★★★★

At the top

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Blaise V.
purchased on 09/01/2025
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5 /5
★★★★★

Freshness, quality, perfect transport and delivery

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Cecile R.
purchased on 07/01/2025
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5 /5
★★★★★

Good quality products

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Pascal G.
purchased on 07/01/2025
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5 /5
★★★★★

Delicious product, pleasant site to navigate with advice and recipe ideas, fast and careful delivery. I recommend it!

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Carole B.
purchased on 04/01/2025
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2 /5
★★☆☆☆

Hello, As I reported to customer service, the truffles I received were beautiful but lacked smell and flavor. I usually buy Melanosporum from Plantin, and all my guests were disappointed. I regret Plantin's lack of commercial gesture.

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Pierre V.
purchased on 03/01/2025
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Answer from Plantin
Hello Sir, we're sorry and surprised to read your comment. We did indeed make a gesture towards you, even if it obviously didn't suit you. We remain at your disposal to discuss any issues you may have. Have a nice day, the Plantin team
5 /5
★★★★★

I order from you every year, so I'm pleased with the fast delivery.

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Celine G.
purchased on 06/01/2025
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5 /5
★★★★★

Everything is perfect!

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Janna H.
purchased on 05/01/2025
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5 /5
★★★★★

Impeccable as usual!

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Jacques-antoine L.
purchased on 05/01/2025
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5 /5
★★★★★

Excellent products perfect packaging and shipping

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Annie B.
purchased on 16/12/2024
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5 /5
★★★★★

Great quality products with punctual and very fast delivery.

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Yves L.
purchased on 02/01/2025
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2 /5
★★☆☆☆

Disappointed by the truffle cheese.

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Sonia D.
purchased on 11/12/2024
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Answer from Plantin
Hello, we're sorry to hear about your disappointment with the truffle brie. Our customer service department has contacted you by e-mail to discuss the reasons for your dissatisfaction. Have a nice day, the Plantin team
5 /5
★★★★★

Nice product, delivered quickly to the Netherlands.

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Hanke H.
purchased on 28/12/2024
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5 /5
★★★★★

Perfect, as usual! Very fast delivery, quality fresh truffles, I recommend this site.

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Jaufrey A.
purchased on 26/12/2024
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5 /5
★★★★★

Quality products, fast delivery

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Taskin H.
purchased on 27/12/2024
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5 /5
★★★★★

Delighted with my purchases. Freshness and quality of the products, speed of dispatch and perfect tracking. Nothing else to say. Thank you so much.

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Evelyne D.
purchased on 27/12/2024
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5 /5
★★★★★

Très très bien

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Michael G.
purchased on 26/12/2024
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5 /5
★★★★★

I've always received a very pleasant and professional welcome every time I've called.

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Bruno G.
purchased on 23/12/2024
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5 /5
★★★★★

Excellent truffles, fast and accurate delivery

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Patrick G.
purchased on 25/12/2024
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4 /5
★★★★☆

Very fast delivery. Good packaging. Firm truffles, easy to use with mandolin. However, they lacked olfactory and gustatory power.

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Patrick B.
purchased on 26/12/2024
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5 /5
★★★★★

Impeccable

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Guy M.
purchased on 25/12/2024
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4 /5
★★★★☆

The products are very good, with no surprises. The delivery, unfortunately, again without surprise since Chronopost, catastrophic. Parcel supposed to be delivered at home dropped off at a parcel relay with no explanation, of course at a time when the parcel relay was closed. Chronopost never ceases to innovate in mediocrity.

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Louis H.
purchased on 25/12/2024
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5 /5
★★★★★

Products shipped quickly. Customer service responded very quickly to a problem with one of the products.

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Didier F.
purchased on 20/12/2024
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