/10
★★★★★
based on 8989 published reviews
★★★★★
based on 8989 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
I didn't really take the time to surf the site, but I quickly found what I was looking for, and that's the main thing.
Acheteur Vérifié
purchased on 06/01/2018
Translated review3/5
★★★☆☆
Hello, I'm sure it's not your fault but the delivery wasn't made until Saturday 30th at 1pm, which was scheduled. Knowing the price of this express option, I was very disappointed, especially since I was leaving on Sunday and couldn't use the kid harness during my week of vacation. Not only did I have to pay for a fast delivery for nothing, but I also had to pay for the rental of a harness on site for my daughter. That's almost 30 lost because of this delay. According to the parcel tracking service, it was indeed the post office that failed to meet its deadlines. For the rest of the order nothing to say very professional site that I would certainly use again. Sincerely Alexandre Boudville
Acheteur Vérifié
purchased on 29/12/2017
Translated review3/5
★★★☆☆
The choice of items is interesting and the delivery date was respected. It's just a shame that I wasn't able to take advantage of the advertised 15% discount. When I placed my order, I was unable to enter the code corresponding to this discount. Unless it's when you're asked if you've been sponsored and therefore have to enter an e-mail or code, but in that case it's not very clear. Apart from this drawback, I'm happy with the product (cap) as described on the site!
Acheteur Vérifié
purchased on 25/12/2017
Translated review2/5
★★☆☆☆
The parcel was open and all crushed, fortunately it was a non-fragile product.
Acheteur Vérifié
purchased on 06/12/2017
Translated review Answer from Precision Ski
Good evening, We are sorry that the parcel arrived in this condition. Could you please revise your note as it is very severe for a transport problem. Thank you for your feedback.
2/5
★★☆☆☆
I'm quite disappointed because the color of the jacket has nothing to do with the photo on the website.
Acheteur Vérifié
purchased on 03/12/2017
Translated review Answer from Precision Ski
Hello, Would you like to return the product or exchange it? We use photos sent directly by Superdry.
3/5
★★★☆☆
Order conforms, fast delivery. It's a shame that the price on the box (99.95) is much lower than the internet price (surely the manufacturer's recommended price is 129.95...) despite the 40% discount, the price is still higher than the store price, which is discounted by 30%: a discount label was left on the shoes. In short, despite the quality of the shoes, we're left with the bitter taste of having been taken for a sucker ????. Too bad, too bad.
Acheteur Vérifié
purchased on 03/12/2017
Translated review3/5
★★★☆☆
Jacket delivered with a stain
Acheteur Vérifié
purchased on 29/11/2017
Translated review2/5
★★☆☆☆
No skis we wanted, so we got replacement. The binding was not correctly mounted. It was obvious that the binding was remounted many times. We returned the skis.
Verified Buyer
purchased on 14/11/2017
Answer from Precision Ski
Bonjour. Veuillez accepter nos plus plates excuses pour ce désagrément. En effet le ski que vous aviez commandé présentait un défaut de fabrication, Nous vous avons alors proposé un échange pour un ski de qualité supérieure. Dans les informations de montage, vous nous avez indiqué 31 qui correspond en pointure Mondopoint à une longueur de semelle de 355 mm et non 310 mm comme vous semblez avoir voulu nous indiquer. Ce malentendu a eu pour conséquence un montage en désaccord avec vos attentes. Nous vous avons fait parvenir un bon de retour prépayé afin de nous retourner sans frais votre colis et procédons au remboursement complet de votre commande. Bien cordialement. Hello. Please accept our flatter apologies for this inconvenience. Indeed the ski you had ordered had a manufacturing defect, we then offered you an exchange for a high quality ski. In the mounting information, you indicated to US 31 which corresponds in size Mondopoint to a length of sole of 355 mm and not 310 mm as you seem to have wanted to indicate to us. This misunderstanding has resulted in a disagreement with your expectations. We have sent you a pre-paid return voucher so we can return your parcel without charge and proceed with the full refund of your order. Well cordially
2/5
★★☆☆☆
The skis ordered are not at all the same color nor the same patterns!!!! Why not?
Acheteur Vérifié
purchased on 26/11/2017
Translated review Answer from Precision Ski
Hello, what exactly is the problem, do you have a photo of the product received?
3/5
★★★☆☆
Ordered a pair of on volkl women. The wrong skis arrived! The ones we ordered were apparently out of stock ... and the icing on the cake was that the bindings were missing. In short, we kept the skis anyway, but the ten arrived later and we had to pay to have them fitted!
Acheteur Vérifié
purchased on 25/11/2017
Translated review3/5
★★★☆☆
Serious site, I had to return an item and it was reimbursed without a hitch.
Acheteur Vérifié
purchased on 20/11/2017
Translated review3/5
★★★☆☆
FAST SERVICE BUT PAYING A DELIVERY CHARGE AT A RELAY POINT NOT EASY FOR THE MONEY
Acheteur Vérifié
purchased on 21/11/2017
Translated review3/5
★★★☆☆
Delivery problem with DPD
Acheteur Vérifié
purchased on 08/11/2017
Translated review3/5
★★★☆☆
A more detailed technical description of products would be a plus
Acheteur Vérifié
purchased on 16/10/2017
Translated review2/5
★★☆☆☆
There was 1 purchase missing from the parcel but they sent it back to me with no problem!
Acheteur Vérifié
purchased on 09/10/2017
Translated review Answer from Precision Ski
Good evening, Thank you again for your understanding. We apologize again for the oversight, which was rectified the next day. Thank you for your understanding.
3/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 30/09/2017
Translated review3/5
★★★☆☆
Average packaging, with one box damaged by the carrier and the ski tips visible, but fortunately of no consequence. For skis of this price, it would have been a shame.
Acheteur Vérifié
purchased on 04/09/2017
Translated review2/5
★★☆☆☆
Delivery in x4 instead of x5.
Acheteur Vérifié
purchased on 13/08/2017
Translated review Answer from Precision Ski
Hello, What is the problem with your order, we do not understand your message.
3/5
★★★☆☆
Nothing to say
Acheteur Vérifié
purchased on 22/07/2017
Translated review3/5
★★★☆☆
I ordered a pair of skis, and the photo was probably not contractual. I was disappointed when I opened the parcel. When you buy touring skis, which represents a big budget, it's disappointing.
Acheteur Vérifié
purchased on 04/05/2017
Translated review