/10
★★★★★
based on 8988 published reviews
★★★★★
based on 8988 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Unfortunately, once I'd placed my order, I found the same item cheaper and with free delivery on another French Sitte... I "played" the game by not ordering on the other site and getting my money back by returning to Precisionski, but I was obviously disappointed financially speaking...
Acheteur Vérifié
purchased on 29/11/2019
Translated review2/5
★★☆☆☆
I had requested and paid for home delivery and here I am delivered to a relay point!!!!
Acheteur Vérifié
purchased on 01/12/2019
Translated review Answer from Precision Ski
Hello François, We take note of the problem you have encountered with the transport company. Your message is very important to us, as it enables us to report any problems to the carrier. We apologize for the inconvenience. We hope to see you again on Precisionski.fr 🙂 See you soon, The Precisionski team
3/5
★★★☆☆
When I came to collect my parcel, my name did not appear anywhere on the delivery note, which made it difficult to find it.
Acheteur Vérifié
purchased on 27/11/2019
Translated review Answer from Precision Ski
Good evening, Thank you for your feedback. We have also just noticed that your first and last name are missing from the parcel. We have escalated the problem and thank you again for reporting it to us. We apologize for the inconvenience.
3/5
★★★☆☆
Hello: I'm a bit disappointed because I thought I had ordered a gift pack which I didn't receive. On the other hand, I have nothing to say about the site and the delivery of the order. Sincerely TM
Acheteur Vérifié
purchased on 29/11/2019
Translated review Answer from Precision Ski
Good evening, We would like to apologize for the inconvenience, after checking, our team forgot the gift wrap. We have just refunded the 2.99. Thank you for your understanding.
3/5
★★★☆☆
Nothing to say to the contrary
Acheteur Vérifié
purchased on 22/11/2019
Translated review Answer from Precision Ski
Hello Jean, Thank you for your feedback 🙂 See you soon, The Precisionski team
3/5
★★★☆☆
Contact télé. sympa mais quand même deux erreurs sur une commande de deux articles
Acheteur Vérifié
purchased on 26/11/2019
Translated review Answer from Precision Ski
Hello, Thank you for your feedback, however there was only one error on the 4 items and not two. As explained on the phone, there was a labelling error between Rossignol and our logistics. It seems to me that we have found a solution to your problem? Yours faithfully
3/5
★★★☆☆
The camping cutlery kit must have been unavailable when I made my selection, and disappeared without comment! The secure payment indicator is not obvious: it was your e-mail that reassured me. Ultra-fast service! Well done!
Acheteur Vérifié
purchased on 19/11/2019
Translated review Answer from Precision Ski
Hello, thank you for your feedback. We don't really understand the complicated ordering process you mentioned. According to the information recorded when you placed your order, the product was not added to your basket, which is why it is not in the order summary. During the ordering process, which is the same for all sites, you have the option of unfolding your basket at each stage, and the basket is displayed again before you tick the general terms and conditions. Products do not disappear from a shopping cart, even if a customer orders the same product at the same time and we run out of quantities, a message on a red background warns you and blocks the order, asking you to remove it from the cart to avoid any misunderstanding. I hope I've been able to answer your questions. Thank you for your interest.
3/5
★★★☆☆
Clear and simple
Acheteur Vérifié
purchased on 22/10/2019
Translated review Answer from Precision Ski
Hello Charlotte, Thank you for your review 🙂 What is the problem with your note? See you soon, The Precisionski team
2/5
★★☆☆☆
Nickel-plated delivery but 1 non-conforming product
Acheteur Vérifié
purchased on 11/09/2019
Translated review Answer from Precision Ski
Hello, What is the problem with your message? Thank you very much.
3/5
★★★☆☆
Very good helmet but no place to attach the visor sold with ... A bit disappointed
Acheteur Vérifié
purchased on 30/08/2019
Translated review Answer from Precision Ski
Hello Titouan, You have a period of 30 days from receipt of your products to exercise your right of withdrawal, without having to justify your reasons or pay a penalty. From France, return postage is free. See you soon, The Precisionski team
3/5
★★★☆☆
Fast delivery and correct website
Acheteur Vérifié
purchased on 12/08/2019
Translated review Answer from Precision Ski
Hello Christophe, Thank you for taking the time to express your opinion. See you soon, The Precisionski team
2/5
★★☆☆☆
Having received the item I ordered, I realized that the photo displayed by your site did not correspond to this item, which is not equipped with snap fasteners.
Acheteur Vérifié
purchased on 24/07/2019
Translated review Answer from Precision Ski
Hello, Do you have a photo of the product you received so that we can see the problem? Would you like to return or exchange the product? Thank you.
2/5
★★☆☆☆
Ordered size M received size S, fortunately it fits me, but the buckle is a little damaged no time to change because for a wedding
Acheteur Vérifié
purchased on 10/07/2019
Translated review Answer from Precision Ski
Hello, We are sincerely sorry for the error, you should have contacted us and we could have solved the problem within 24 hours. Please accept our apologies.
2/5
★★☆☆☆
Order received too late to enjoy. Too bad
Acheteur Vérifié
purchased on 12/03/2019
Translated review Answer from Precision Ski
Hello, Sorry for the delay, as the tracking indicates, Chronopost had a delivery problem with this shipment which left the same day as the order. We have reported the problem, as we have 98% delivery in 24h with them, sometimes there is a delivery problem that we can not control. Thank you for your help.
3/5
★★★☆☆
Order arrived 1 day late
Acheteur Vérifié
purchased on 24/02/2019
Translated review Answer from Precision Ski
Hello, We're sorry for the delivery problem you encountered. We hope to see you again on Precisionski.fr 🙂 See you soon, The Precisionski team
3/5
★★★☆☆
Modification of the delivery address without informing the customer.... at the initiative of the carrier or the shipper the story does not say. In short, it was a real pain to get the parcel back.
Acheteur Vérifié
purchased on 13/01/2019
Translated review Answer from Precision Ski
Hello, if the relay point you have selected is closed at the time of delivery, the parcel is automatically delivered to a nearby relay. In this case, you will be notified by email and SMS of the relay change. We apologize for any inconvenience caused. See you soon, The Precisionski team
2/5
★★☆☆☆
Product conforms but item delivered in a parcel post Very poorly indicated on the site
Acheteur Vérifié
purchased on 14/01/2019
Translated review Answer from Precision Ski
Hello, We don't really understand your opinion. On the site you have 4 modes of transport, including 2 by relay or you choose the relay as you see fit, each time you have to check yourself. Then you have emails at each stage with tracking but also sms from Chronopost. In your case you received all the information several times to recover your parcel here: SPORT TECH 17 RUE SAINTE BLANDINE 73120 COURCHEVEL MORIOND Thank you for your feedback, the note seems very severe.
3/5
★★★☆☆
Ok, can do better in terms of quality
Acheteur Vérifié
purchased on 06/12/2018
Translated review Answer from Precision Ski
Hello, Thank you for your feedback. What problem did you encounter? See you soon, The Precisionski team
3/5
★★★☆☆
Very unhappy, the gloves are not even packed!!!!
Acheteur Vérifié
purchased on 06/12/2018
Translated review Answer from Precision Ski
Hello, We don't really understand your message. The product was packaged either in a cardboard box or in a shipping envelope. Products are not always wrapped in plastic, we have 110 stores, and like any product in a store, there is no packaging on it. Moreover, the brand in question does not wrap its products. If you would like a return, please do not hesitate to contact us again. Thank you very much.
2/5
★★☆☆☆
I ordered a cap, usually I buy on ebay, I have always received my caps in a rigid packaging (cardboard) and I have never had any problems. in this case I received the cap "loose" in a bag chronopost without any protection ... no surprise the cap is all folded and it is irrattrapable on this kind of caps ... in short very very disappointed!
Acheteur Vérifié
purchased on 02/12/2018
Translated review Answer from Precision Ski
Hello, We're sorry to hear about this bad experience. We have passed on the message to logistics, we always send caps in a suitable box. There was an error on our side and we are sincerely sorry, one of our preparers probably wanted to go too fast during this busy period, which is not excusable of course. Would you like to exchange the product?