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L
Rating: 5 out of 5
These gloves are too comfortable ;)
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Customer reviews of RACER 1927
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 087 published reviews
Summary of reviews
RACER 1927 consistently delivers through fast, reliable shipping and well-packaged orders, with many customers praising the speed from ordering to delivery and the accuracy of product descriptions. The product quality stands out, particularly with gloves praised for fit, flexibility, grip, and protective feel, as well as overall durability and material feel. The shopping experience is described as easy to navigate, clear, and user-friendly, with responsive customer service and straightforward return processes noted in several interactions. Customers also highlight consistent availability of detailed product information and the site’s efficient handling of exchanges and repairs, contributing to a dependable, satisfying shopping experience.
All reviews
J
Rating: 5 out of 5
Excellent manufacturing quality and fit
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L
Rating: 5 out of 5
Everything is perfect, impeccable delivery.
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A
Rating: 5 out of 5
Easy website and efficient delivery and timing
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E
Rating: 5 out of 5
It's an excellent company with excellent products.
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S
Rating: 3 out of 5
The brand is losing some of my trust, I have owned various heated motorcycle gloves for 8 years. A pair of heated motorcycle gloves broke down 2 months after the warranty, bad luck, but the gear is ultimately quite expensive and not so high quality... low resistance to cold in battery-free mode even at full power, low resistance to heavy autumn rain in less than 30 minutes gloves soaked through by water entering via the tightening system. So not great...
However, customer service is quick to respond, I am now waiting to see if the repair of the gloves will work.
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However, customer service is quick to respond, I am now waiting to see if the repair of the gloves will work.
E
Rating: 4 out of 5
easy
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P
Rating: 5 out of 5
Fast and serious shipping
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J
Rating: 5 out of 5
Easy, user-friendly site..
Products matching what I expected.
I recommend +++
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Products matching what I expected.
I recommend +++
A
Rating: 5 out of 5
Fast delivery and impeccable products as usual
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T
Rating: 5 out of 5
Very happy with the quality of the gloves. Excellent and fast service. Thank you!!
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N
Rating: 3 out of 5
Gloves apparently of good quality, but too small despite taking measurements before purchase. Unfortunately, return shipping costs are at the customer's expense. This will not encourage me to order another size or other products in the future.
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E
Rating: 5 out of 5
Fast shipping, quality product, no issues
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C
Rating: 5 out of 5
Order, shipping, and receipt ultra-fast. Well done
The gloves are perfectly in line with the description; size, color, quality, congratulations.
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The gloves are perfectly in line with the description; size, color, quality, congratulations.
T
Rating: 5 out of 5
Very fast delivery and product as described.
The gloves fit perfectly and are of excellent quality.
Recommended!
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The gloves fit perfectly and are of excellent quality.
Recommended!
R
Rating: 5 out of 5
Very nice gloves. Perfect quality with leather. Size XS for my 8-year-old son fits well. I recommend buying
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G
Rating: 5 out of 5
Fast shipping
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M
Rating: 5 out of 5
The customer service section could be located in the top bar = simpler.
The customer service as well as the 'client' help by phone are TOP. The follow-up is remarkable.
Kudos to the teams for the repairs made. Thank you
I was just afraid of not finding my gloves if they were not repairable. We should be able to recover them at the customer's expense for the return.
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The customer service as well as the 'client' help by phone are TOP. The follow-up is remarkable.
Kudos to the teams for the repairs made. Thank you
I was just afraid of not finding my gloves if they were not repairable. We should be able to recover them at the customer's expense for the return.
M
Rating: 5 out of 5
Great product!!!!
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A
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Order received very quickly
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H
Rating: 5 out of 5
Order processed quickly, items received quickly
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D
Rating: 5 out of 5
nothing to say it works normally
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N
Rating: 5 out of 5
Very professional
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D
Rating: 5 out of 5
very good
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D
Rating: 5 out of 5
no issues
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D
Rating: 5 out of 5
Thanks to the customer service who managed to untangle a mishap with the relay point and the carrier (who had delivered the order elsewhere)
order received on time, for once!
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order received on time, for once!
F
Rating: 1 out of 5
I am still waiting for my gloves and a response to my complaint regarding the carrier who has not responded either for 2 weeks. One has to wonder if this brand is just a scam…
To whom it may concern
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To whom it may concern
Response from RACER 1927
Hello,
after verification, it appears that the tracking indicates an effective delivery (Another relay point, retained by the carrier. This can happen when the first relay point is saturated or no longer accepts deliveries).
And a receipt by the final customer on February 18.
We are sending you these elements by email.
Do not hesitate to contact us by email if needed
Best regards,
after verification, it appears that the tracking indicates an effective delivery (Another relay point, retained by the carrier. This can happen when the first relay point is saturated or no longer accepts deliveries).
And a receipt by the final customer on February 18.
We are sending you these elements by email.
Do not hesitate to contact us by email if needed
Best regards,
Y
Rating: 2 out of 5
2 damaged products out of 4. Certainly, this does not make them unusable, but it is frustrating.
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Response from RACER 1927
Hello Mr. Ribot,
We are sorry for the inconvenience caused.
Did you raise a concern upon receipt?
Could you please send us the details by email?
[email protected] (if it concerns Cebé items)
[email protected] (if it concerns Racer items)
Upon receipt of these details, our services will process your request.
Best regards,
P/ Customer service
We are sorry for the inconvenience caused.
Did you raise a concern upon receipt?
Could you please send us the details by email?
[email protected] (if it concerns Cebé items)
[email protected] (if it concerns Racer items)
Upon receipt of these details, our services will process your request.
Best regards,
P/ Customer service
B
Rating: 5 out of 5
Product compliant and fast delivery.
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Response from RACER 1927
Hello Brice,
thank you for your appreciation and very positive rating,
best regards,
Customer service
thank you for your appreciation and very positive rating,
best regards,
Customer service
L
Rating: 5 out of 5
Excellent service
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Response from RACER 1927
Hello Luc,
thank you for your very positive appreciation,
Best regards,
thank you for your very positive appreciation,
Best regards,
J
Rating: 1 out of 5
The item received does not resemble the photo.
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Response from RACER 1927
Hello,
we are sorry for the inconvenience caused.
Could you please send us the details (order reference + visuals of the received item) by email so that we can review your request and follow up on it?
[email protected]
Best regards,
P/ Customer service
we are sorry for the inconvenience caused.
Could you please send us the details (order reference + visuals of the received item) by email so that we can review your request and follow up on it?
[email protected]
Best regards,
P/ Customer service
L
Rating: 5 out of 5
Very good product
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C
Rating: 5 out of 5
Very clear site with intuitive navigation
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M
Rating: 3 out of 5
Very poorly made site.
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L
Rating: 5 out of 5
A quick and correct service
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T
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
They are like in the photo.
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D
Rating: 5 out of 5
We buy the brand every year. Nothing to complain about.
Order delivered quickly. The gloves are good. It's okay
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Order delivered quickly. The gloves are good. It's okay
D
Rating: 4 out of 5
I had some trouble placing my order due to a size issue. But the person I spoke to on the phone (very nice) advised me. Conclusion: it's great, but not always intuitive to find size information
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